Skilljar Status

Identified: The Salesforce and Gainsight incident remains ongoing. Rest assured our teams are working around the clock to resolve the issue and restore functionality as quickly and safely as possible. In the meantime, we are preparing a workaround and steps to re-enable services.

For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: Thank you for your patience while we work to resolve this issue affecting Salesforce integrations. We will provide updates as more information becomes available.

Identified: Our team has identified the issue disrupting the Salesforce connection and is actively working to restore access as quickly as possible. We want to reassure you that no data has been lost, and Skilljar continues to operate normally. This issue only affects the Salesforce integration. Thank you for your patience while we work to resolve it. We will provide updates as more information becomes available.

Investigating: We are continuing to investigate the Salesforce connection issue identified earlier today. Further updates will be provided as soon as more information is available.

Investigating: We’re currently investigating an issue that is preventing customers from re-authenticating their Salesforce connection in the Skilljar Dashboard. Some users are seeing an "invalid_client_id" error during the process.

Our engineering team is actively working to identify the cause and implement a fix as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience while we work to resolve this.

Monitoring: We’ve restored Salesforce functionality and sincerely apologize for the disruption this caused. To resume normal operations, please re-authenticate your Salesforce connection in the Skilljar Dashboard: https://dashboard.skilljar.com/salesforce/

Our team is actively monitoring the situation to ensure everything remains stable. Thank you for your patience and understanding.

Investigating: We are investigating increased Salesforce Connection failures. We will update soon as we have more details.

Resolved: The identified issue with impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block has been resolved, and services are now operating smoothly. We appreciate your understanding and thank you for your patience.

Monitoring: A fix has been implemented for the identified issue impacting the In-Progress Content Block on certain Catalog Pages, our team has entered the monitoring phase. We are actively observing the system to ensure stability. Regular updates on the monitoring progress will be provided on the status page. Thank you for your continued patience.

Identified: We've successfully identified the issue impacting certain Catalog Pages on Student Domains that use the In-Progress Content Block. A fix is being deployed, and we'll keep you informed with regular updates on the status page. Thank you for your understanding as we work towards a fix.