Rootly Production Status

Resolved: This issue is resolved.

A hard refresh of Slack's web client, or desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux) may be required to restore select and multi-select form functionality.

Monitoring: We are seeing reports that updating Slack Desktop Client to version Version 4.45.60 a8def85020f2e6f981e24e9ee2c4f8582820e1e7@1752601050 (Production) may resolve this issue.

Please continue trying to refresh desktop client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

We will continue to monitor this issue.

Investigating: Slack continues to work toward resolving this matter: https://slack-status.com/2025-07/1ce16e396a56dcf8

Slack is currently recommend that users continue trying to refresh their client using Command + Shift + R (Mac) or Ctrl + Shift + R (Windows/Linux).

Investigating: We are still seeing reports of select and multi-select menus failing to populate due to an issue with certain versions of the Web and Desktop Slack client.

The following platforms are unaffected:

• Rootly Web Dashboard
• Slack iOS/Android app

On-call paging is not impacted.

Investigating: We are seeing multiple reports that Slack Client Version 4.45.60 5ceb15a480a45f9ff66f8ac70ad43d9365eda8e6@1752518552 (Production) has re-introduced the same issue with select menus and dropdowns from earlier noted here: https://slack-status.com/2025-07/1ce16e396a56dcf8

We are working with Slack to resolve this issue.

As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app.

We are are monitoring the issue closely with Slack and will update this page when we have more information.

On-call paging is not impacted.

Resolved: The Slack team is now reporting that this issue is now resolved for all users.

Monitoring: We have confirmed that loading multi select dropdowns is functioning as expected in our workspace and others after closing and re-opening the Slack client.

We will continue to monitor this issue.

Identified: The Slack incident is ongoing: https://slack-status.com/2025-07/1ce16e396a56dcf8

We recommend following both pages for updates.

Creating and updating incidents via our Web Dashboard or Slack iOS / Android app continues to function as expected.

On-call paging is not impacted.

Identified: Please follow the Slack Incident here: https://slack-status.com/2025-07/1ce16e396a56dcf8

Identified: We are continuing to work with Slack regarding this issue.

Identified: We are continuing to work with Slack regarding this issue.

Identified: We are continuing to work with Slack regarding this issue.

Identified: We are continuing to work with Slack regarding this issue.

Identified: We are continuing to work with Slack regarding this issue.

Identified: A recent Slack Web Client update broke loading multi select dropdowns.

Known web client versions impacted are:

• 4.45.60
• 4.44.65

As a workaround, in order to create / update an incident you can use our Web Dashboard or Slack iOS / Android app.

We are are monitoring the issue closely with Slack and will update this page when we have more information.

Resolved: The issue impacting Slack Blocks for Alert notifications has been resolved

Identified: We are continuing to work on a fix for this issue.

Identified: We have identified the issue and have verified that the scope of the outage only applies to Slack Blocks for Alert notifications.

We actively deploying a fix for this issue.

Investigating: We are currently investigating an issue where some Slack notifications are not being delivered.