Pugpig Status
Real-time updates of Pugpig issues and outages
Pugpig status is Operational
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Distribution Service Access
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Pugpig Search API
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Third Party Auth Gateways
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Active Incidents
No active incidents
Recently Resolved Incidents
Distribution Service suffering intermittent failures
Started 11 Mar 2025 23:23:47 (2 days ago), resolved 12 Mar 2025 08:55:58 (1 day ago)
Major Incident
Resolved
Distribution Service Access
Pugpig Search API
Third Party Auth Gateways
The Distribution Service is currently suffering intermittent failures. The incident started at around 21:40 UK time. The root cause is related to an issue with an AWS Redis Cache.
The issues will affect:
- new users trying to log in to the apps
- anyone trying to perform a search in the apps
New content will also process more slowly than usual
We are currently deploying new instance and expect this to be resolved in the next 30 minutes at most.
Pugpig Outage Survival Guide
A step-by-step guide to help you survive a Pugpig outage
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Pugpig Components
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Pugpig Express
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Express CMS Access
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Express PDF Ingestion
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Express CMS Features
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Express RSS Ingestion
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Pugpig SFTP Transfer
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Express JSON Importer
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Pugpig Distribution Service
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Distribution Service Access
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Distribution Service suffering intermittent failures
Started 11 Mar 2025 23:23:47 (2 days ago), resolved 12 Mar 2025 08:55:58 (1 day ago)
Major Incident
Resolved
Distribution Service Access
Pugpig Search API
Third Party Auth Gateways
The Distribution Service is currently suffering intermittent failures. The incident started at around 21:40 UK time. The root cause is related to an issue with an AWS Redis Cache.
The issues will affect:
- new users trying to log in to the apps
- anyone trying to perform a search in the apps
New content will also process more slowly than usual
We are currently deploying new instance and expect this to be resolved in the next 30 minutes at most.
Distribution App Content Ingestion
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Pugpig Site
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Pugpig Site Content Delivery
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PDF Generation
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Piano Integration
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Pugpig Site CMS Access
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Pugpig Bolt
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Pugpig Bolt iOS
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Pugpig Bolt Android
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Pugpig Bolt Web
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Pugpig Pro
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Pugpig Pro CMS Access
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Pugpig API
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iTunes Receipt Validation
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Google Play Receipt Validation
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Pugpig Search API
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Distribution Service suffering intermittent failures
Started 11 Mar 2025 23:23:47 (2 days ago), resolved 12 Mar 2025 08:55:58 (1 day ago)
Major Incident
Resolved
Distribution Service Access
Pugpig Search API
Third Party Auth Gateways
The Distribution Service is currently suffering intermittent failures. The incident started at around 21:40 UK time. The root cause is related to an issue with an AWS Redis Cache.
The issues will affect:
- new users trying to log in to the apps
- anyone trying to perform a search in the apps
New content will also process more slowly than usual
We are currently deploying new instance and expect this to be resolved in the next 30 minutes at most.
Third Party Auth Gateways
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Distribution Service suffering intermittent failures
Started 11 Mar 2025 23:23:47 (2 days ago), resolved 12 Mar 2025 08:55:58 (1 day ago)
Major Incident
Resolved
Distribution Service Access
Pugpig Search API
Third Party Auth Gateways
The Distribution Service is currently suffering intermittent failures. The incident started at around 21:40 UK time. The root cause is related to an issue with an AWS Redis Cache.
The issues will affect:
- new users trying to log in to the apps
- anyone trying to perform a search in the apps
New content will also process more slowly than usual
We are currently deploying new instance and expect this to be resolved in the next 30 minutes at most.
Pugpig Publish
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Pugpig Publish iOS
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Pugpig Publish Android
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Pugpig Publish Web
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Pugpig Archive
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PDF Ingestion
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Pugpig Archive Editor
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Archive Web Sites
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Pugpig Support
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Ticket Support
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Pugpig External - AWS
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AWS backup-eu-west-1
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AWS cloudsearch-eu-west-1
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AWS ec2-eu-west-1
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AWS rds-eu-west-1
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AWS lambda-eu-west-1
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AWS polly-eu-west-1
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AWS sqs-eu-west-1
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AWS route53-eu-west-1
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AWS s3-eu-west-1
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AWS sns-eu-west-1
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Pugpig External - Airship
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Airship APIs
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Airship Email Messaging
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Airship Real-Time Data Stream
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Airship Mobile Messaging
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Pugpig External - Fastly
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Fastly Fastly API
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Fastly Fastly WAF
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Fastly Purging
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Fastly Configuration Deployment
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Fastly TLS Provisioning
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Pugpig External - Mailgun
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mailgun API
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mailgun Email Validation
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mailgun SMTP
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mailgun Outbound Delivery
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Pugpig External - Stripe
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Stripe API
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Stripe Dashboard
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Pugpig External - Slack
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Slack Apps/Integrations
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Pugpig Piano Software US - id.piano.io
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Pugpig Piano Software EU - id.piano.io
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