Prelude status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Prelude Outage Survival Guide

A step-by-step guide to help you survive a Prelude outage
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    Prelude Components

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    Prelude Coordinate Application

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    Web Application
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    Reminders and Notifications
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    Scheduling Solver
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    Prelude Candidate Bookings

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    Prelude Browser Extension

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    Prelude Infrastructure

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    Servers - AWS ec2-us-east-1
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    CDN - AWS cloudfront
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    Email - AWS ses-us-east-1
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    DNS - AWS route53
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    LaunchDarkly Feature flag CDN
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    Prelude Support Tools

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    Intercom Web Messenger
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    Prelude Applicant Tracking Systems

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    Greenhouse
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    Lever Scheduling
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    Lever Assessments
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    Lever Hiring & Onboarding
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    Workday
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    Prelude Office Software Suites

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    Google Apps Calendar
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    Google Apps Drive
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    Google Apps Gmail
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    Microsoft 365 Calendar
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    Microsoft 365 Email
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    Exchange Web Services
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    Prelude Video Conferencing Solutions

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    Zoom REST API
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    Zoom Zoom Meetings
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    Google Apps Meet / Hangouts
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    Microsoft 365 Teams
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    Webex
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    Prelude Assessment Providers

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    CoderPad
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    CodeSignal
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    HackerRank
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    Codility_
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    Prelude Chat Providers

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    Slack Apps/Integrations/APIs
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    Prelude Alternatives

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    Greenhouse Third-Party Integrations

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    Adobe Acrobat Sign
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    Unable to set a custom expiration date
    Started 17 Dec 2024 00:37:58 (1 month ago), still ongoing
    Minor Incident
    Identified
    Adobe Acrobat Sign

    The UI is not allowing the user to set a custom expiration date. It is defaulting to the standard 15 days. We are currently investigation the issue. Users should still be able to continue to use the feature if they do not need to set a custom expiration date.

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    Hire
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    Multiple feedback on a panel associated with a single user
    Started 6 Dec 2024 18:24:21 (1 month ago), still ongoing
    Major Incident
    Monitoring
    Hire
    Hire

    We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.

    Hire
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    Multiple feedback on a panel associated with a single user
    Started 6 Dec 2024 18:24:21 (1 month ago), still ongoing
    Major Incident
    Monitoring
    Hire
    Hire

    We are currently investigating an issue that is intermittently affecting the interview scheduling/feedback submission workflows. Issues impacting feedback form submissions were noticed around 12/6/2024 at ~6:30 am Pacific time. Users may intermittently experience multiple feedback on a panel being associated with a single user. Our Engineering teams are actively working to resolve this as soon as possible.

    See all
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    Payroll Hub
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    We’ve identified an issue with our Payroll hub service
    Started 10 Nov 2024 07:13:11 (2 months ago), still ongoing
    Major Incident
    Identified
    Payroll Hub

    We confirm there is a problem with our Payroll hub service and we’re working to resolve it.

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