Northpass Status

Monitoring: Salesforce has approved the managed packages for Northpass CE. Customers can now begin reconnecting to Salesforce. Additional guidance will be shared as needed.

Identified: We continue to work closely with Salesforce to restore the Northpass-Salesforce integration. Currently, the integration remains offline, and we do not recommend attempting to reconnect the integration at this time.

Identified: The Salesforce and Gainsight incident remains ongoing. Rest assured our teams are working around the clock to resolve the issue and restore functionality as quickly and safely as possible. In the meantime, we are preparing a workaround and steps to re-enable services.

For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: We are working with Salesforce to restore functionality as quickly as possible. However, our Native platform remains operational. We will continue to share updates here as soon as we have them.

Identified: We are working with Salesforce to restore functionality as quickly as possible. However, our Native platform remains operational. We will continue to share updates here as soon as we have them.

Identified: We are continuing to work to restore functionality as quickly as possible. We will share updates here as soon as we have more information.

Identified: We’ve identified the authentication issue that is preventing our Salesforce app from connecting. Our team is working to restore functionality as quickly as possible and no data loss is expected. We will share updates here as soon as we have more information.

Investigating: We are investigating reports of Salesforce Connection failures and we will update here as soon as we have more details.

Monitoring: Salesforce has approved the managed packages for Northpass CE. Customers can now begin reconnecting to Salesforce. Additional guidance will be shared as needed.

Identified: We continue to work closely with Salesforce to restore the Northpass-Salesforce integration. Currently, the integration remains offline, and we do not recommend attempting to reconnect the integration at this time.

Identified: The Salesforce and Gainsight incident remains ongoing. Rest assured our teams are working around the clock to resolve the issue and restore functionality as quickly and safely as possible. In the meantime, we are preparing a workaround and steps to re-enable services.

For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: The Salesforce and Gainsight incident remains ongoing. Our teams are actively working to resolve the issue and restore functionality as quickly and safely as possible. For the latest updates and FAQs, please visit the main status page: https://status.gainsight.com/incidents/gvng0kly8vwf

Identified: We are working with Salesforce to restore functionality as quickly as possible. However, our Native platform remains operational. We will continue to share updates here as soon as we have them.

Identified: We are working with Salesforce to restore functionality as quickly as possible. However, our Native platform remains operational. We will continue to share updates here as soon as we have them.

Identified: We are continuing to work to restore functionality as quickly as possible. We will share updates here as soon as we have more information.

Identified: We’ve identified the authentication issue that is preventing our Salesforce app from connecting. Our team is working to restore functionality as quickly as possible and no data loss is expected. We will share updates here as soon as we have more information.

Investigating: We are investigating reports of Salesforce Connection failures and we will update here as soon as we have more details.