Northpass Status: check for Northpass outages and issues

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Active Incidents

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Recently Resolved Incidents

Azure - Elevated API Errors

Started 29 Oct 2025 16:01:28 (17 hours ago), resolved 29 Oct 2025 21:45:35 (11 hours ago)

Critical Incident

Resolved

Northpass App - Azure

We're experiencing an elevated level of API errors on Azure platform and are currently looking into the issue.

Resolved: This incident has been resolved.

29 Oct 2025 21:45:35 (11 hours ago)

Monitoring: We are continuing to monitor for any further issues.

29 Oct 2025 21:05:00 (12 hours ago)

Monitoring: As a result of the fix implemented by Microsoft Azure, the outage is now recovered. We observed recovery on our end at 20:20 UTC as our platform is now available and operational. However, we continue monitoring recovery status and will provide updates within the hour.

29 Oct 2025 21:02:19 (12 hours ago)

Identified: The outage remains in progress. Microsoft Azure has confirmed an active incident affecting Azure Front Door (our global load balancer), which continues to disrupt traffic routing to our backend services.

Our platform remains fully unavailable. However, a fix is currently being implemented by Microsoft Azure and we are awaiting the result. We are in continuous contact with Microsoft Azure support and will restore services as soon as the issue is resolved on their side.

29 Oct 2025 19:37:13 (13 hours ago)

Our platform remains fully unavailable while we wait for a fix from the cloud provider. We are in continuous contact with Microsoft Azure support and will restore services as soon as the issue is resolved on their side.

29 Oct 2025 18:20:36 (15 hours ago)

Identified: We have confirmed that the outage is caused by an ongoing issue with Azure Front Door (our global load balancer) on the Microsoft Azure side.

This issue is impacting traffic routing to our backend services, resulting in a full platform outage. Our team remains in contact with Microsoft Azure support and is monitoring their mitigation progress.

29 Oct 2025 16:52:58 (16 hours ago)

Investigating: We are currently experiencing a full Azure platform outage. Initial investigation indicates the issue is related to Azure Front Door (our global load balancer) and originates on the Azure side.

We are monitoring the situation closely and are in contact with Microsoft Azure support.

29 Oct 2025 16:27:44 (16 hours ago)

Investigating: We're experiencing an elevated level of API errors on Azure platform and are currently looking into the issue.

29 Oct 2025 16:01:28 (17 hours ago)

See all updates

Northpass Outage Survival Guide

A step-by-step guide to help you survive a Northpass outage

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Northpass Components

Northpass

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Northpass App - AWS

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Northpass App - Azure

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Azure - Elevated API Errors

Started 29 Oct 2025 16:01:28 (17 hours ago), resolved 29 Oct 2025 21:45:35 (11 hours ago)

Critical Incident

Resolved

Northpass App - Azure

We're experiencing an elevated level of API errors on Azure platform and are currently looking into the issue.

Resolved: This incident has been resolved.

29 Oct 2025 21:45:35 (11 hours ago)

Monitoring: We are continuing to monitor for any further issues.

29 Oct 2025 21:05:00 (12 hours ago)

29 Oct 2025 21:02:19 (12 hours ago)

29 Oct 2025 19:37:13 (13 hours ago)

29 Oct 2025 18:20:36 (15 hours ago)

Identified: We have confirmed that the outage is caused by an ongoing issue with Azure Front Door (our global load balancer) on the Microsoft Azure side.

29 Oct 2025 16:52:58 (16 hours ago)

We are monitoring the situation closely and are in contact with Microsoft Azure support.

29 Oct 2025 16:27:44 (16 hours ago)

Investigating: We're experiencing an elevated level of API errors on Azure platform and are currently looking into the issue.

29 Oct 2025 16:01:28 (17 hours ago)

See all updates

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SendGrid SMTP

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Northpass Status

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Northpass status is Operational

Northpass App - Azure

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