Exclaimer Cloud status is Operational

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AU: UI: Admin User Interface
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UI: Admin User Interface
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Customers using Username and Password for authentication not receiving secondary authentication code
Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
Minor Incident
Resolved
UK: UI: Admin User Interface
AU: UI: Admin User Interface
UI: Admin User Interface
UAE: UI: Admin User Interface
DE: UI: Admin User Interface
More...

We are investigating a possible service alert.

Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

Logins using Microsoft/Google SSO currently get through without any issues.

Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

Exclaimer Cloud Outage Survival Guide

A step-by-step guide to help you survive a Exclaimer Cloud outage
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    Exclaimer Cloud Components

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    Exclaimer Cloud Australia

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    AU: UI: Admin User Interface
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    Customers using Username and Password for authentication not receiving secondary authentication code
    Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
    Minor Incident
    Resolved
    UK: UI: Admin User Interface
    AU: UI: Admin User Interface
    UI: Admin User Interface
    UAE: UI: Admin User Interface
    DE: UI: Admin User Interface
    More...

    We are investigating a possible service alert.

    Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

    Logins using Microsoft/Google SSO currently get through without any issues.

    Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

    AU: UI: New Customer Onboarding
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    Exclaimer Cloud Canada

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    CA: Server-Side: Signature Application
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    CA: Server-Side: Sent Items Update
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    CA: Client Side: Signature Application - Office 365
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    CA: Data: User Synchronization
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    UI: Admin User Interface
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    Customers using Username and Password for authentication not receiving secondary authentication code
    Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
    Minor Incident
    Resolved
    UK: UI: Admin User Interface
    AU: UI: Admin User Interface
    UI: Admin User Interface
    UAE: UI: Admin User Interface
    DE: UI: Admin User Interface
    More...

    We are investigating a possible service alert.

    Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

    Logins using Microsoft/Google SSO currently get through without any issues.

    Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

    UI: New Customer Onboarding
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    CA: Analytics: Click Tracking
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    Exclaimer Cloud Europe

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    EU: Server-Side: Mail Routing - Office 365
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    EU: Server-Side: Signature Application
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    EU: Server-Side: Sent Items Update
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    EU: Client Side: Signature Application - Office 365
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    EU: Data: User Synchronization
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    EU: UI: Admin User Interface
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    Customers using Username and Password for authentication not receiving secondary authentication code
    Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
    Minor Incident
    Resolved
    UK: UI: Admin User Interface
    AU: UI: Admin User Interface
    UI: Admin User Interface
    UAE: UI: Admin User Interface
    DE: UI: Admin User Interface
    More...

    We are investigating a possible service alert.

    Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

    Logins using Microsoft/Google SSO currently get through without any issues.

    Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

    EU: UI: New Customer Onboarding
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    EU: Analytics: Click Tracking
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    EU: Feedback
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    Exclaimer Cloud Germany

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    DE: Server-Side: Mail Routing - Office 365
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    DE: Server-Side: Mail Routing - Exchange
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    DE: Server-Side: Signature Application
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    DE: Server-Side: Sent Items Update
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    DE: Client Side: Signature Application - Office 365
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    DE: Data: User Synchronization
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    DE: UI: Admin User Interface
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    Customers using Username and Password for authentication not receiving secondary authentication code
    Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
    Minor Incident
    Resolved
    UK: UI: Admin User Interface
    AU: UI: Admin User Interface
    UI: Admin User Interface
    UAE: UI: Admin User Interface
    DE: UI: Admin User Interface
    More...

    We are investigating a possible service alert.

    Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

    Logins using Microsoft/Google SSO currently get through without any issues.

    Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

    DE: UI: New Customer Onboarding
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    DE: Analytics: Click Tracking
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    DE: Feedback
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    Exclaimer Cloud UAE

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    UAE: Server-Side: Mail Routing - Office 365
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    UAE: Server-Side: Mail Routing - Exchange
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    UAE: Server-Side: Signature Application
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    UAE: Server-Side: Sent Items Update
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    UAE: Client Side: Signature Application - Office 365
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    UAE: Data: User Synchronization
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    UAE: UI: Admin User Interface
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    Customers using Username and Password for authentication not receiving secondary authentication code
    Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
    Minor Incident
    Resolved
    UK: UI: Admin User Interface
    AU: UI: Admin User Interface
    UI: Admin User Interface
    UAE: UI: Admin User Interface
    DE: UI: Admin User Interface
    More...

    We are investigating a possible service alert.

    Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

    Logins using Microsoft/Google SSO currently get through without any issues.

    Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

    UAE: UI: New Customer Onboarding
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    UAE: Analytics: Click Tracking
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    Exclaimer Cloud UK

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    UK: Server-Side: Mail Routing - Exchange
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    UK: Server-Side: Signature Application
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    UK: Server-Side: Sent Items Update
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    UK: Client Side: Signature Application - Office 365
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    UK: Data: User Synchronization
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    UK: UI: Admin User Interface
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    Customers using Username and Password for authentication not receiving secondary authentication code
    Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
    Minor Incident
    Resolved
    UK: UI: Admin User Interface
    AU: UI: Admin User Interface
    UI: Admin User Interface
    UAE: UI: Admin User Interface
    DE: UI: Admin User Interface
    More...

    We are investigating a possible service alert.

    Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

    Logins using Microsoft/Google SSO currently get through without any issues.

    Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

    UK: UI: New Customer Onboarding
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    now
    UK: Analytics: Click Tracking
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    UK: Feedback
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    Exclaimer Cloud US

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    US: Server-Side: Mail Routing - Exchange
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    US: Server-Side: Signature Application
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    US: Server-Side: Sent Items Update
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    US: Client Side: Signature Application - Office 365
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    US: Client Side: Signature Application - Google Workspace
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    US: Data: User Synchronization
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    US: UI: Admin User Interface
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    Customers using Username and Password for authentication not receiving secondary authentication code
    Started 25 May 2026 04:00:25 (2 days ago), resolved 25 May 2026 10:51:57 (2 days ago)
    Minor Incident
    Resolved
    UK: UI: Admin User Interface
    AU: UI: Admin User Interface
    UI: Admin User Interface
    UAE: UI: Admin User Interface
    DE: UI: Admin User Interface
    More...

    We are investigating a possible service alert.

    Issue: Users are unable to receive any authentication tokens when attempting to login to https://portal.exclaimer.com using password login. The issue currently looks to only be affecting users who are logging into the Exclaimer portal using Password login.

    Logins using Microsoft/Google SSO currently get through without any issues.

    Symptoms: Users will be prompted to enter a token when trying to login to the portal but no authentication tokens are received in the user's registered email address.

    US: UI: New Customer Onboarding
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    now
    US: Analytics: Click Tracking
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    US: Feedback
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    Exclaimer Cloud UI: Authentication and Billing Portal

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    Exclaimer Cloud Client-Side: Outlook Add-In Deployment

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