BCycle status is Operational

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Zendesk Login Issues
Started 24 Jun 2026 15:34:35 (3 days ago), resolved 24 Jun 2026 17:47:17 (3 days ago)
Incident without Impact
Resolved
DEN - BCycle Admin
PHL - BCycle Admin
LAX - BCycle Admin

We’re currently experiencing an issue with Microsoft login access in Zendesk affecting Program Admin users. The Zendesk link in Admin is not working, and we're looking into the issue. In the meantime, if you need assistance from IT or TechOps, please reach out to [email protected] through email.

BCycle Outage Survival Guide

A step-by-step guide to help you survive a BCycle outage
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    BCycle Components

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    BCycle Portal API

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    BCycle Kiosk Client and 3.0 Dock System Services

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    IoT Hub
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    Service Fabric
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    Stream Analytics
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    3.0 Dock Monitor
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    Kiosk Client Installation
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    BCycle Admin

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    DEN - BCycle Admin
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    Zendesk Login Issues
    Started 24 Jun 2026 15:34:35 (3 days ago), resolved 24 Jun 2026 17:47:17 (3 days ago)
    Incident without Impact
    Resolved
    DEN - BCycle Admin
    PHL - BCycle Admin
    LAX - BCycle Admin

    We’re currently experiencing an issue with Microsoft login access in Zendesk affecting Program Admin users. The Zendesk link in Admin is not working, and we're looking into the issue. In the meantime, if you need assistance from IT or TechOps, please reach out to [email protected] through email.

    PHL - BCycle Admin
    Sat 20
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    now
    Zendesk Login Issues
    Started 24 Jun 2026 15:34:35 (3 days ago), resolved 24 Jun 2026 17:47:17 (3 days ago)
    Incident without Impact
    Resolved
    DEN - BCycle Admin
    PHL - BCycle Admin
    LAX - BCycle Admin

    We’re currently experiencing an issue with Microsoft login access in Zendesk affecting Program Admin users. The Zendesk link in Admin is not working, and we're looking into the issue. In the meantime, if you need assistance from IT or TechOps, please reach out to [email protected] through email.

    LAX - BCycle Admin
    Sat 20
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    now
    Zendesk Login Issues
    Started 24 Jun 2026 15:34:35 (3 days ago), resolved 24 Jun 2026 17:47:17 (3 days ago)
    Incident without Impact
    Resolved
    DEN - BCycle Admin
    PHL - BCycle Admin
    LAX - BCycle Admin

    We’re currently experiencing an issue with Microsoft login access in Zendesk affecting Program Admin users. The Zendesk link in Admin is not working, and we're looking into the issue. In the meantime, if you need assistance from IT or TechOps, please reach out to [email protected] through email.

    BCycle Data Feeds

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    BCycle Identity Service

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    BCycle Program Websites

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    BCycle 3rd Party Services

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    Stripe Checkout.js
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    Credit Call - Hosted Payment/eKashu
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    Twilio SMS Long Code, North America
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    BCycle GBFS

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    BCycle MDS

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    BCycle Mobile App

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