Pawsey Supercomputing Research Centre Status

Resolved: We have brought Banksia back into service. We are monitoring it closely to ensure its back to stable operation.

Investigating: Banksia is presently experiencing an issue with a shared filesystem storage device. We are working on this presently - we have identified the device with the issue with assistance from our external support partner and working on a fix to return Banksia to service.

Investigating: We have worked to determine there's a block device issue with one of the DDN arrays for the shared filesystem. Work is continuing by our support partner over the weekend to test and find the failed unit parts so we can either implement a workaround or replace them with spare new unit parts and get the Banksia system operating for use. Monday will be when you may expect the update on this item.

Investigating: Banksia update - all of Banksia has been rolled back to the pre-maintenance state, unfortunately shared filesystem problems persist. Exact cause identification (to lead to a fix) work continues with the assistance and guidance of our Support Providers on both the filesystem software side and shared storage hardware side. Another update will be provided today.

Investigating: Good Morning, IBM Support have come back with further information overnight and Pawsey Staff will undertake further work on parts of Banksia that include the DDN block storage and FibreChannel switches and another update will be provided later today after this work is executed. Thankyou for your continued patience.

Investigating: Testing two fixes and rolling back the system to pre-maintenance is underway. We have attended to the banksia servers and they are done, however the issues with the shared filesystem remain. We have attempted to roll back the fibre channel switche OS version also however performing this rollback has hit a snag so a P1 case has been opened with IBM USA to escalate to the SAN Switch specialist team for prompt assistance, diagnosis and rollback.

Investigating: Banksia is again experiencing an issue with the shared filesystem storage on one node again. We are working on this presently - we need to do further work with our external support partner to work on a permanent fix to return Banksia to service.

Resolved: We have brought Banksia back into service. We are monitoring it closely to ensure its back to stable operation.

Investigating: Banksia is presently experiencing an issue with a shared filesystem storage device. We are working on this presently - we have identified the device with the issue with assistance from our external support partner and working on a fix to return Banksia to service.

Investigating: We have worked to determine there's a block device issue with one of the DDN arrays for the shared filesystem. Work is continuing by our support partner over the weekend to test and find the failed unit parts so we can either implement a workaround or replace them with spare new unit parts and get the Banksia system operating for use. Monday will be when you may expect the update on this item.

Investigating: Banksia update - all of Banksia has been rolled back to the pre-maintenance state, unfortunately shared filesystem problems persist. Exact cause identification (to lead to a fix) work continues with the assistance and guidance of our Support Providers on both the filesystem software side and shared storage hardware side. Another update will be provided today.

Investigating: Good Morning, IBM Support have come back with further information overnight and Pawsey Staff will undertake further work on parts of Banksia that include the DDN block storage and FibreChannel switches and another update will be provided later today after this work is executed. Thankyou for your continued patience.

Investigating: Testing two fixes and rolling back the system to pre-maintenance is underway. We have attended to the banksia servers and they are done, however the issues with the shared filesystem remain. We have attempted to roll back the fibre channel switche OS version also however performing this rollback has hit a snag so a P1 case has been opened with IBM USA to escalate to the SAN Switch specialist team for prompt assistance, diagnosis and rollback.

Investigating: Banksia is again experiencing an issue with the shared filesystem storage on one node again. We are working on this presently - we need to do further work with our external support partner to work on a permanent fix to return Banksia to service.

Resolved: We have brought Banksia back into service. We are monitoring it closely to ensure its back to stable operation.

Investigating: Banksia is presently experiencing an issue with a shared filesystem storage device. We are working on this presently - we have identified the device with the issue with assistance from our external support partner and working on a fix to return Banksia to service.

Investigating: We have worked to determine there's a block device issue with one of the DDN arrays for the shared filesystem. Work is continuing by our support partner over the weekend to test and find the failed unit parts so we can either implement a workaround or replace them with spare new unit parts and get the Banksia system operating for use. Monday will be when you may expect the update on this item.

Investigating: Banksia update - all of Banksia has been rolled back to the pre-maintenance state, unfortunately shared filesystem problems persist. Exact cause identification (to lead to a fix) work continues with the assistance and guidance of our Support Providers on both the filesystem software side and shared storage hardware side. Another update will be provided today.

Investigating: Good Morning, IBM Support have come back with further information overnight and Pawsey Staff will undertake further work on parts of Banksia that include the DDN block storage and FibreChannel switches and another update will be provided later today after this work is executed. Thankyou for your continued patience.

Investigating: Testing two fixes and rolling back the system to pre-maintenance is underway. We have attended to the banksia servers and they are done, however the issues with the shared filesystem remain. We have attempted to roll back the fibre channel switche OS version also however performing this rollback has hit a snag so a P1 case has been opened with IBM USA to escalate to the SAN Switch specialist team for prompt assistance, diagnosis and rollback.

Investigating: Banksia is again experiencing an issue with the shared filesystem storage on one node again. We are working on this presently - we need to do further work with our external support partner to work on a permanent fix to return Banksia to service.