Pawsey Supercomputing Research Centre status is Partially Degraded Service

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Slurm scheduler
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Pawsey Supercomputing Research Centre Lustre filesystems

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/scratch filesystem
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Banksia
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Data Portal Systems
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MWA ASVO
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Active Incidents

/scratch Object Storage Server (OSS) reboot
Started 3 Jul 2025 06:28:06 (5 hours ago), still ongoing
Minor Incident
Investigating
/scratch filesystem

It appears we have a slow Object Storage Server (OSS) serving up part of /scratch. The HPE engineers are going to failover resources to the partner OSS to allow them to reboot the OSS. There will be a brief pause in access to /scratch as clients reconnect.

Please be aware that the /scratch filesystem is becoming increasingly full. We would appreciate the assistance of researchers in removing unused files from the filesystem to ensure it is accessible to all.

Recently Resolved Incidents

Issue with rollover to Q3 slurm priorities
Started 1 Jul 2025 08:34:00 (2 days ago), resolved 2 Jul 2025 03:19:36 (1 day ago)
Minor Incident
Resolved
Slurm scheduler

There was an issue with the quarterly automatic reset overnight of Slurm priorities for projects who had exceeded their allocation in Q2. Staff are working on a resolution and jobs can continue to be submitted and will run as resources are available. Once we have resolved the issue, any jobs which have the incorrect QoS will be automatically updated.

Banksia - Service issues affecting staging
Started 1 Jul 2025 02:58:05 (2 days ago), resolved 1 Jul 2025 04:43:28 (2 days ago)
Major Incident
Resolved
Banksia
Data Portal Systems
MWA ASVO

Currently there is an issue affecting file staging - only a portion of requests are succeeding. It's is recommended not to use Banks9a at this time.

Pawsey Supercomputing Research Centre Outage Survival Guide

A step-by-step guide to help you survive a Pawsey Supercomputing Research Centre outage
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    Pawsey Supercomputing Research Centre Components

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    Pawsey Supercomputing Research Centre Setonix

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    Login nodes
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    Data-mover nodes
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    Slurm scheduler
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    Issue with rollover to Q3 slurm priorities
    Started 1 Jul 2025 08:34:00 (2 days ago), resolved 2 Jul 2025 03:19:36 (1 day ago)
    Minor Incident
    Resolved
    Slurm scheduler

    There was an issue with the quarterly automatic reset overnight of Slurm priorities for projects who had exceeded their allocation in Q2. Staff are working on a resolution and jobs can continue to be submitted and will run as resources are available. Once we have resolved the issue, any jobs which have the incorrect QoS will be automatically updated.

    Setonix work partition
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    Setonix debug partition
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    Setonix long partition
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    Setonix copy partition
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    Setonix askaprt partition
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    Setonix highmem partition
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    Setonix gpu partition
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    Setonix gpu high mem partition
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    Setonix gpu debug partition
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    Pawsey Supercomputing Research Centre Lustre filesystems

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    /scratch filesystem
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    /scratch Object Storage Server (OSS) reboot
    Started 3 Jul 2025 06:28:06 (5 hours ago), still ongoing
    Minor Incident
    Investigating
    /scratch filesystem

    It appears we have a slow Object Storage Server (OSS) serving up part of /scratch. The HPE engineers are going to failover resources to the partner OSS to allow them to reboot the OSS. There will be a brief pause in access to /scratch as clients reconnect.

    Please be aware that the /scratch filesystem is becoming increasingly full. We would appreciate the assistance of researchers in removing unused files from the filesystem to ensure it is accessible to all.

    /software filesystem
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    /askapbuffer filesystem
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    /askapingest filesystem
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    Pawsey Supercomputing Research Centre Storage Systems

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    Acacia - Projects
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    Banksia
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    Banksia - Service issues affecting staging
    Started 1 Jul 2025 02:58:05 (2 days ago), resolved 1 Jul 2025 04:43:28 (2 days ago)
    Major Incident
    Resolved
    Banksia
    Data Portal Systems
    MWA ASVO

    Currently there is an issue affecting file staging - only a portion of requests are succeeding. It's is recommended not to use Banks9a at this time.

    Data Portal Systems
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    Banksia - Service issues affecting staging
    Started 1 Jul 2025 02:58:05 (2 days ago), resolved 1 Jul 2025 04:43:28 (2 days ago)
    Major Incident
    Resolved
    Banksia
    Data Portal Systems
    MWA ASVO

    Currently there is an issue affecting file staging - only a portion of requests are succeeding. It's is recommended not to use Banks9a at this time.

    MWA Nodes
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    CASDA Nodes
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    Acacia - Ingest
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    MWA ASVO
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    Banksia - Service issues affecting staging
    Started 1 Jul 2025 02:58:05 (2 days ago), resolved 1 Jul 2025 04:43:28 (2 days ago)
    Major Incident
    Resolved
    Banksia
    Data Portal Systems
    MWA ASVO

    Currently there is an issue affecting file staging - only a portion of requests are succeeding. It's is recommended not to use Banks9a at this time.

    Pawsey Supercomputing Research Centre ASKAP

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    ASKAP service nodes
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    Pawsey Supercomputing Research Centre Garrawarla

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    Pawsey Supercomputing Research Centre Central Services

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    Garrawarla workq partition
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    Authentication and Authorization
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    Garrawarla gpuq partition
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    Service Desk
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    License Server
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    Garrawarla asvoq partition
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    Application Portal
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    Garrawarla copyq partition
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    Origin
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    Garrawarla login node
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    /home filesystem
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    Slurm Controller (Garrawarla)
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    /pawsey filesystem
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    Central Slurm Database
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    Documentation
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    Pawsey Supercomputing Research Centre Visualisation Services

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    Remote Vis
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    Vis scheduler
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    Setonix vis nodes
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    Nebula vis nodes
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    Visualisation Lab
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    Reservation
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    CARTA - Stable
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    CARTA - Test
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    Pawsey Remote VR
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    Pawsey Supercomputing Research Centre The Australian Biocommons

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    Fgenesh++
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    Pawsey Supercomputing Research Centre Nimbus - Legacy

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    Ceph storage
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    Nimbus dashboard
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    Nimbus APIs
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    Pawsey Supercomputing Research Centre Alternatives