Pawsey Supercomputing Research Centre Status

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Resolved: This incident has been resolved.

Monitoring: The reservation on the system has been lifted. We (Pawsey) will monitor the system overnight.

Identified: The onsite HPE team (together with the L3 guys) are happy that Setonix is now fully back up and stable. HPE will continue to monitor and check later this evening and tomorrow morning.

Identified: HPE is still working on getting the 6 x leader nodes and the /gluster filesystem synced and healthy.

HPE L3 are assisting local Engineers to resolve the problem.

Once resolved HPE will be rebooting all the compute/GPU nodes to production ready.

Identified: HPE have provided no further updates.

Identified: HPE were able to get the leaders back up. HPE are going to reboot the leaders to make sure they have no extra problems

Investigating: A critical issue has been raised with the vendor. We are waiting for a response.

Investigating: Because of the work performed by HPE yesterday, there appears to be name resolution issue on Setonix.

Pawsey staff are attempting a work around.

Investigating: We are still working with our Tape Library company to find the root fault of the current issue.

Investigating: The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 1 is restored to service. The secondary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at [email protected]

Investigating: We are still working with our Tape Library company to find the root fault of the current issue.

Investigating: The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 1 is restored to service. The secondary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at [email protected]