Pawsey Supercomputing Research Centre status is Partially Degraded Service

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Pawsey Supercomputing Research Centre Setonix

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Login nodes
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Pawsey Supercomputing Research Centre Storage Systems

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Banksia
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Data Portal Systems
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Active Incidents

Pawsey Data Portal performance issues
Started 27 Oct 2025 02:17:59 (4 days ago), still ongoing
Minor Incident
Identified
Banksia
Data Portal Systems

We are currently investigating an issue with the Pawsey data portal aka storage.pawsey.org.au We are working with the product vendor on this issue - so until we settle on a fix and implement it, please be advised that the portal performance is presently suboptimal and there maybe timeouts when staging data from Banksia tape to online via the Data portal web GUI or with pshell.

Setonix Login nodes experiencing Slingshot issues
Started 16 Oct 2025 04:02:37 (15 days ago), still ongoing
Major Incident
Investigating
Login nodes

There appears to be an issue will the Slingshot interfaces in the login nodes in Setonix. We appear to be down to 1 login node in the normal pool of login nodes.

We have had a case open with HPE for weeks, but they appear to be no closer to providing any kind of solution.

Please, please, please, please don't run any computational intensive operations on the login nodes. We have lovely compute nodes for that.

Please be aware that you can log into setonix-workflow.pawsey.org.au and get access to additional "workflow" nodes.

Recently Resolved Incidents

No recent incidents

Pawsey Supercomputing Research Centre Outage Survival Guide

A step-by-step guide to help you survive a Pawsey Supercomputing Research Centre outage
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    Pawsey Supercomputing Research Centre Components

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    Pawsey Supercomputing Research Centre Setonix

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    Login nodes
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    Setonix Login nodes experiencing Slingshot issues
    Started 16 Oct 2025 04:02:37 (15 days ago), still ongoing
    Major Incident
    Investigating
    Login nodes

    There appears to be an issue will the Slingshot interfaces in the login nodes in Setonix. We appear to be down to 1 login node in the normal pool of login nodes.

    We have had a case open with HPE for weeks, but they appear to be no closer to providing any kind of solution.

    Please, please, please, please don't run any computational intensive operations on the login nodes. We have lovely compute nodes for that.

    Please be aware that you can log into setonix-workflow.pawsey.org.au and get access to additional "workflow" nodes.

    Data-mover nodes
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    Slurm scheduler
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    Setonix work partition
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    Setonix debug partition
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    Setonix long partition
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    Setonix copy partition
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    Setonix askaprt partition
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    Setonix highmem partition
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    Setonix gpu partition
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    Setonix gpu high mem partition
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    Setonix gpu debug partition
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    Pawsey Supercomputing Research Centre Lustre filesystems

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    /scratch filesystem
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    /software filesystem
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    /askapbuffer filesystem
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    /askapingest filesystem
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    Pawsey Supercomputing Research Centre Storage Systems

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    Acacia Ingest
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    Acacia MWA
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    Acacia Projects
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    Banksia
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    Pawsey Data Portal performance issues
    Started 27 Oct 2025 02:17:59 (4 days ago), still ongoing
    Minor Incident
    Identified
    Banksia
    Data Portal Systems

    We are currently investigating an issue with the Pawsey data portal aka storage.pawsey.org.au We are working with the product vendor on this issue - so until we settle on a fix and implement it, please be advised that the portal performance is presently suboptimal and there maybe timeouts when staging data from Banksia tape to online via the Data portal web GUI or with pshell.

    Data Portal Systems
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    Pawsey Data Portal performance issues
    Started 27 Oct 2025 02:17:59 (4 days ago), still ongoing
    Minor Incident
    Identified
    Banksia
    Data Portal Systems

    We are currently investigating an issue with the Pawsey data portal aka storage.pawsey.org.au We are working with the product vendor on this issue - so until we settle on a fix and implement it, please be advised that the portal performance is presently suboptimal and there maybe timeouts when staging data from Banksia tape to online via the Data portal web GUI or with pshell.

    CASDA Nodes
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    MWA Nodes
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    MWA ASVO
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    Pawsey Supercomputing Research Centre ASKAP

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    ASKAP ingest nodes
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    Pawsey Supercomputing Research Centre Garrawarla

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    ASKAP service nodes
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    Garrawarla workq partition
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    Pawsey Supercomputing Research Centre Central Services

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    Garrawarla gpuq partition
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    Authentication and Authorization
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    Garrawarla asvoq partition
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    Service Desk
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    License Server
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    Garrawarla copyq partition
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    Application Portal
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    Garrawarla login node
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    Slurm Controller (Garrawarla)
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    Origin
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    /home filesystem
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    /pawsey filesystem
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    Central Slurm Database
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    Documentation
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    Pawsey Supercomputing Research Centre Visualisation Services

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    Remote Vis
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    Vis scheduler
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    Setonix vis nodes
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    Nebula vis nodes
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    Visualisation Lab
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    Reservation
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    CARTA - Stable
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    CARTA - Test
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    Pawsey Remote VR
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    Pawsey Supercomputing Research Centre The Australian Biocommons

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    Fgenesh++
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    Pawsey Supercomputing Research Centre Nimbus - Legacy

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    Ceph storage
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    Nimbus instances
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    Nimbus dashboard
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    Nimbus APIs
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    Pawsey Supercomputing Research Centre Alternatives