Pawsey Supercomputing Research Centre status is Partially Degraded Service

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/scratch filesystem
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/software filesystem
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Pawsey Supercomputing Research Centre Storage Systems

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Banksia
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Data Portal Systems
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MWA ASVO
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Pawsey Supercomputing Research Centre Visualisation Services

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Active Incidents

Banksia – one of two tape copies unavailable for maintenance (at risk)
Started 13 Jul 2026 06:18:25 (16 hours ago), still ongoing
Minor Incident
Investigating
Banksia
Data Portal Systems
MWA ASVO

The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 2 is restored to service. The primary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at [email protected]

Recently Resolved Incidents

Issue with the NetApp serving /software
Started 8 Jul 2026 05:40:08 (6 days ago), resolved 9 Jul 2026 00:00:31 (5 days ago)
Minor Incident
Resolved
/software filesystem

We are investigating an issue with the NetApp serving /software

Issue with Scratch Filesystem
Started 6 Jul 2026 02:24:15 (8 days ago), resolved 7 Jul 2026 06:50:05 (7 days ago)
Major Incident
Resolved
/scratch filesystem

One of the Object Store Targets (OSTs) is unavailable due to a failure of an Object Store Server (OSS).

HPE are currently investigating.

Pawsey Supercomputing Research Centre Outage Survival Guide

A step-by-step guide to help you survive a Pawsey Supercomputing Research Centre outage
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    Pawsey Supercomputing Research Centre Components

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    Pawsey Supercomputing Research Centre Setonix

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    Login nodes
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    Data-mover nodes
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    Slurm scheduler
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    Setonix work partition
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    Setonix debug partition
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    Setonix long partition
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    Setonix copy partition
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    Setonix askaprt partition
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    Setonix highmem partition
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    Setonix gpu partition
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    Setonix gpu high mem partition
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    Setonix gpu debug partition
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    Pawsey Supercomputing Research Centre Lustre filesystems

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    /scratch filesystem
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    Issue with Scratch Filesystem
    Started 6 Jul 2026 02:24:15 (8 days ago), resolved 7 Jul 2026 06:50:05 (7 days ago)
    Major Incident
    Resolved
    /scratch filesystem

    One of the Object Store Targets (OSTs) is unavailable due to a failure of an Object Store Server (OSS).

    HPE are currently investigating.

    /software filesystem
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    Issue with the NetApp serving /software
    Started 8 Jul 2026 05:40:08 (6 days ago), resolved 9 Jul 2026 00:00:31 (5 days ago)
    Minor Incident
    Resolved
    /software filesystem

    We are investigating an issue with the NetApp serving /software

    /askapbuffer filesystem
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    /askapingest filesystem
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    Pawsey Supercomputing Research Centre Storage Systems

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    Acacia Ingest
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    Acacia MWA
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    Acacia Projects
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    Banksia
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    Banksia – one of two tape copies unavailable for maintenance (at risk)
    Started 13 Jul 2026 06:18:25 (16 hours ago), still ongoing
    Minor Incident
    Investigating
    Banksia
    Data Portal Systems
    MWA ASVO

    The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 2 is restored to service. The primary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at [email protected]

    Data Portal Systems
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    Banksia – one of two tape copies unavailable for maintenance (at risk)
    Started 13 Jul 2026 06:18:25 (16 hours ago), still ongoing
    Minor Incident
    Investigating
    Banksia
    Data Portal Systems
    MWA ASVO

    The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 2 is restored to service. The primary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at [email protected]

    CASDA Nodes
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    MWA ASVO
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    Banksia – one of two tape copies unavailable for maintenance (at risk)
    Started 13 Jul 2026 06:18:25 (16 hours ago), still ongoing
    Minor Incident
    Investigating
    Banksia
    Data Portal Systems
    MWA ASVO

    The Banksia service is currently in a degraded, “at risk” state as it is operating with only one tape library instead of the standard two. As a result, the alternate copy of files on tape will be unavailable for staging or archiving until Library 2 is restored to service. The primary copy is still available for all data so this should not impact the Banksia offline files service. If you experience any issues accessing data please let us know at [email protected]

    Pawsey Supercomputing Research Centre ASKAP

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    MWA Nodes
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    ASKAP ingest nodes
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    ASKAP service nodes
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    Pawsey Supercomputing Research Centre Central Services

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    Pawsey Supercomputing Research Centre Garrawarla

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    Authentication and Authorization
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    Service Desk
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    Garrawarla workq partition
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    License Server
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    Garrawarla gpuq partition
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    Application Portal
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    Garrawarla asvoq partition
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    Garrawarla copyq partition
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    Origin
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    Garrawarla login node
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    /home filesystem
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    /pawsey filesystem
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    Slurm Controller (Garrawarla)
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    Central Slurm Database
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    Documentation
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    Pawsey Supercomputing Research Centre Visualisation Services

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    Remote Vis
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    Vis scheduler
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    Setonix vis nodes
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    Nebula vis nodes
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    Visualisation Lab
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    Reservation
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    CARTA - Stable
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    CARTA - Test
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    Pawsey Remote VR
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    Pawsey Supercomputing Research Centre The Australian Biocommons

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    Fgenesh++
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    Pawsey Supercomputing Research Centre Nimbus - Legacy

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    Ceph storage
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    Nimbus instances
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    Nimbus dashboard
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    Nimbus APIs
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