Catchpoint Systems Services Page Status

Resolved: This incident has been resolved.

Monitoring: A fix has been applied, and we are currently monitoring the results. Users should no longer encounter the error.

Investigating: We are currently investigating an issue impacting a subset of our customers.

Users may experience difficulties when analyzing their test data. Our team is actively working to identify the cause and restore full functionality. We will share further updates as more information becomes available.

Resolved: We have resolved the issue that caused slowness within the portal, where users may have experienced delays while performing actions on the test properties blade.

The incident was traced to a third-party service used by the portal. We have temporarily stopped the functionality that relies on this service while we work with the provider to determine why it caused the issue and to prevent recurrence.

If you need additional details please reach out to [email protected]

Investigating: We are currently investigating slowness in the portal. Users may experience delays when performing actions on the Test Properties blade.

Our team is actively investigating the issue to restore normal performance as quickly as possible.

Resolved: This incident has been resolved.

Monitoring: A fix has been applied, and we are currently monitoring the results. Users should no longer encounter the error.

Investigating: We are currently investigating an issue impacting a subset of our customers.

Users may experience difficulties when analyzing their test data. Our team is actively working to identify the cause and restore full functionality. We will share further updates as more information becomes available.

Resolved: This incident has been resolved.

Monitoring: The documentation portal is now back online.

Investigating: We are experiencing an issue impacting docs.catchpoint.com due to an ongoing outage with our CDN vendor. Catchpoint users might not be able to access the documentation portal.

Our team is actively monitoring the situation and working with the vendor to restore service. Updates will be posted here as soon as more details are available.

Meanwhile, you can reach out to [email protected] for any help or try our AI chat bot from top right "?" help icon on the portal.