Wessex Internet Status

Wessex Internet Status

Real-time updates of Wessex Internet issues and outages

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Wessex Internet status is Operational

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Fixed-wireless Services
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Fibre to the Premise Services
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

00344436 : NETWORK INCIDENT AFFECTING DATA SERVICES - Pentridge and surrounding areas
Started 4 Jul 2026 17:00:27 (8 days ago), resolved 5 Jul 2026 16:34:32 (7 days ago)
Critical Incident
Resolved
Fixed-wireless Services
Fibre to the Premise Services

We have identified the cause of this incident to be from a 3rd party. We are currently working with this provider to restore services as quickly as possible. The 3rd party's estimated restoration time is 21:30

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

See all updates

Wessex Internet Outage Survival Guide

A step-by-step guide to help you survive a Wessex Internet outage
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    Wessex Internet Components

    Wessex Internet Status

    Wessex Internet

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    Wessex Internet Broadband Services

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    Fixed-wireless Services
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    00344436 : NETWORK INCIDENT AFFECTING DATA SERVICES - Pentridge and surrounding areas
    Started 4 Jul 2026 17:00:27 (8 days ago), resolved 5 Jul 2026 16:34:32 (7 days ago)
    Critical Incident
    Resolved
    Fixed-wireless Services
    Fibre to the Premise Services

    We have identified the cause of this incident to be from a 3rd party. We are currently working with this provider to restore services as quickly as possible. The 3rd party's estimated restoration time is 21:30

    We will continue to provide further updates as soon as more information becomes available.

    We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

    See all updates
    Fibre to the Premise Services
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    00344436 : NETWORK INCIDENT AFFECTING DATA SERVICES - Pentridge and surrounding areas
    Started 4 Jul 2026 17:00:27 (8 days ago), resolved 5 Jul 2026 16:34:32 (7 days ago)
    Critical Incident
    Resolved
    Fixed-wireless Services
    Fibre to the Premise Services

    We have identified the cause of this incident to be from a 3rd party. We are currently working with this provider to restore services as quickly as possible. The 3rd party's estimated restoration time is 21:30

    We will continue to provide further updates as soon as more information becomes available.

    We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

    See all updates

    Wessex Internet Business Ethernet Services

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    Wessex Internet London Core Network

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    Internet Transit
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    Peering via IXPs
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    Wessex Internet Data Centres

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    Telehouse North
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    Equinix LD8
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    CoreTX Bournemouth
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    BT Exchange Blandford
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    Wessex Internet Backhaul

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    Primary Upstream Connection (Blandford)
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    Tertiary Upstream Connection (Shaftesbury)
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    Wessex Internet Core Network Services

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    DNS01 Server
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    DNS02 Server
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    RADIUS01 Server
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    RADIUS02 Server
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    SMTP Relay
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    UniFi Wi-Fi Management Server
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    Wessex Internet Contacting us/ Tools/ Portals

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    E-mail
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    Telephone System
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    Web Help Centre
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    End User Portal
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    Wessex Internet Website
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    Network Status Page
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    Credit and Debit Card Payments
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    Direct Debit Payments
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    Telephone - Automated Network Status Messaging Service
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