Wessex Internet Status

Wessex Internet Status

Real-time updates of Wessex Internet issues and outages

Jump to:IncidentsOutage GuideAlternativesWessex Internet siteStatus page

Wessex Internet status is Operational

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Fibre to the Premise Services
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Wessex Internet Business Ethernet Services

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

00332057 : NETWORK INCIDENT AFFECTING DATA SERVICES - Ditcheat & surrounding areas
Started 12 May 2026 14:46:46 (22 hours ago), still ongoing
Critical Incident
Monitoring
Fibre to the Premise Services
Business Ethernet Services

We are currently aware of an ongoing network incident affecting the following areas:

Ditcheat & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

See all updates

Recently Resolved Incidents

00331120: NETWORK INCIDENT AFFECTING VOICE AND DATA SERVICES - High Lea
Started 8 May 2026 06:08:54 (5 days ago), resolved 11 May 2026 07:09:03 (2 days ago)
Critical Incident
Resolved
Fibre to the Premise Services
Business Ethernet Services

We are currently aware of an ongoing network incident affecting the following areas:

High Lea and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

See all updates
00331328: NETWORK INCIDENT AFFECTING VOICE/DATA SERVICES - Berwick St James, Codford & surrounding areas
Started 8 May 2026 15:12:06 (5 days ago), resolved 11 May 2026 07:08:55 (2 days ago)
Major Incident
Resolved
Fibre to the Premise Services
Business Ethernet Services

We are currently aware of an ongoing network incident affecting the following areas:

Berwick St James Codford & surrounding areas.

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

See all updates

Wessex Internet Outage Survival Guide

A step-by-step guide to help you survive a Wessex Internet outage
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    Wessex Internet Components

    Wessex Internet Status

    Wessex Internet

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    Wessex Internet Broadband Services

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    Fixed-wireless Services
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    Fibre to the Premise Services
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    00331120: NETWORK INCIDENT AFFECTING VOICE AND DATA SERVICES - High Lea
    Started 8 May 2026 06:08:54 (5 days ago), resolved 11 May 2026 07:09:03 (2 days ago)
    Critical Incident
    Resolved
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    High Lea and surrounding areas

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    00331328: NETWORK INCIDENT AFFECTING VOICE/DATA SERVICES - Berwick St James, Codford & surrounding areas
    Started 8 May 2026 15:12:06 (5 days ago), resolved 11 May 2026 07:08:55 (2 days ago)
    Major Incident
    Resolved
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Berwick St James Codford & surrounding areas.

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    00332057 : NETWORK INCIDENT AFFECTING DATA SERVICES - Ditcheat & surrounding areas
    Started 12 May 2026 14:46:46 (22 hours ago), still ongoing
    Critical Incident
    Monitoring
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Ditcheat & surrounding areas

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates

    Wessex Internet Business Ethernet Services

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    00331120: NETWORK INCIDENT AFFECTING VOICE AND DATA SERVICES - High Lea
    Started 8 May 2026 06:08:54 (5 days ago), resolved 11 May 2026 07:09:03 (2 days ago)
    Critical Incident
    Resolved
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    High Lea and surrounding areas

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    00331328: NETWORK INCIDENT AFFECTING VOICE/DATA SERVICES - Berwick St James, Codford & surrounding areas
    Started 8 May 2026 15:12:06 (5 days ago), resolved 11 May 2026 07:08:55 (2 days ago)
    Major Incident
    Resolved
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Berwick St James Codford & surrounding areas.

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    00332057 : NETWORK INCIDENT AFFECTING DATA SERVICES - Ditcheat & surrounding areas
    Started 12 May 2026 14:46:46 (22 hours ago), still ongoing
    Critical Incident
    Monitoring
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Ditcheat & surrounding areas

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates

    Wessex Internet London Core Network

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    Internet Transit
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    Peering via IXPs
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    Wessex Internet Data Centres

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    Telehouse North
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    Equinix LD8
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    CoreTX Bournemouth
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    BT Exchange Blandford
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    Wessex Internet Backhaul

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    Primary Upstream Connection (Blandford)
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    Tertiary Upstream Connection (Shaftesbury)
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    Wessex Internet Core Network Services

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    DNS01 Server
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    DNS02 Server
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    RADIUS01 Server
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    RADIUS02 Server
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    SMTP Relay
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    UniFi Wi-Fi Management Server
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    Wessex Internet Contacting us/ Tools/ Portals

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    E-mail
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    Telephone System
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    Web Help Centre
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    End User Portal
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    Wessex Internet Website
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    Network Status Page
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    Credit and Debit Card Payments
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    Direct Debit Payments
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    Telephone - Automated Network Status Messaging Service
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