Wessex Internet Status

Wessex Internet Status

Real-time updates of Wessex Internet issues and outages

Jump to:IncidentsOutage GuideAlternativesWessex Internet siteStatus page

Wessex Internet status is Operational

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Wessex Internet Business Ethernet Services

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

00323155: NETWORK INCIDENT AFFECTING VOICE & DATA SERVICES - Bisterne
Started 2 Apr 2026 09:12:29 (20 hours ago), still ongoing
Major Incident
Monitoring
Fixed-wireless Services
Fibre to the Premise Services
Business Ethernet Services

We are currently aware of an ongoing network incident affecting the following areas:

Bisterne & surrounding areas.

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

See all updates
00318931: NETWORK INCIDENT AFFECTING DATA SERVICES - SEVERAL LOCATIONS
Started 10 Mar 2026 06:37:58 (24 days ago), still ongoing
Major Incident
Identified
Fixed-wireless Services
Fibre to the Premise Services
Business Ethernet Services

We are currently aware of an ongoing network incident affecting the following areas:

Penselwood Gasper Compton Castle And surround areas.

Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

See all updates

Recently Resolved Incidents

No recent incidents

Wessex Internet Outage Survival Guide

A step-by-step guide to help you survive a Wessex Internet outage
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    Wessex Internet Components

    Wessex Internet Status

    Wessex Internet

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    Wessex Internet Broadband Services

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    Fixed-wireless Services
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    00318931: NETWORK INCIDENT AFFECTING DATA SERVICES - SEVERAL LOCATIONS
    Started 10 Mar 2026 06:37:58 (24 days ago), still ongoing
    Major Incident
    Identified
    Fixed-wireless Services
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Penselwood Gasper Compton Castle And surround areas.

    Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    00323155: NETWORK INCIDENT AFFECTING VOICE & DATA SERVICES - Bisterne
    Started 2 Apr 2026 09:12:29 (20 hours ago), still ongoing
    Major Incident
    Monitoring
    Fixed-wireless Services
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Bisterne & surrounding areas.

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    Fibre to the Premise Services
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    Tue 31
    Wed 1
    Thu 2
    now
    00318931: NETWORK INCIDENT AFFECTING DATA SERVICES - SEVERAL LOCATIONS
    Started 10 Mar 2026 06:37:58 (24 days ago), still ongoing
    Major Incident
    Identified
    Fixed-wireless Services
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Penselwood Gasper Compton Castle And surround areas.

    Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    00323155: NETWORK INCIDENT AFFECTING VOICE & DATA SERVICES - Bisterne
    Started 2 Apr 2026 09:12:29 (20 hours ago), still ongoing
    Major Incident
    Monitoring
    Fixed-wireless Services
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Bisterne & surrounding areas.

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates

    Wessex Internet Business Ethernet Services

    Fri 27
    Sat 28
    Sun 29
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    Tue 31
    Wed 1
    Thu 2
    now
    00318931: NETWORK INCIDENT AFFECTING DATA SERVICES - SEVERAL LOCATIONS
    Started 10 Mar 2026 06:37:58 (24 days ago), still ongoing
    Major Incident
    Identified
    Fixed-wireless Services
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Penselwood Gasper Compton Castle And surround areas.

    Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates
    00323155: NETWORK INCIDENT AFFECTING VOICE & DATA SERVICES - Bisterne
    Started 2 Apr 2026 09:12:29 (20 hours ago), still ongoing
    Major Incident
    Monitoring
    Fixed-wireless Services
    Fibre to the Premise Services
    Business Ethernet Services

    We are currently aware of an ongoing network incident affecting the following areas:

    Bisterne & surrounding areas.

    Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

    Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

    We apologise for the inconvenience caused by this issue.

    See all updates

    Wessex Internet London Core Network

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    Internet Transit
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    Peering via IXPs
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    Wessex Internet Data Centres

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    Telehouse North
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    Equinix LD8
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    CoreTX Bournemouth
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    BT Exchange Blandford
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    Wessex Internet Backhaul

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    Primary Upstream Connection (Blandford)
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    Tertiary Upstream Connection (Shaftesbury)
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    Wessex Internet Core Network Services

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    DNS01 Server
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    DNS02 Server
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    RADIUS01 Server
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    RADIUS02 Server
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    SMTP Relay
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    UniFi Wi-Fi Management Server
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    Wessex Internet Contacting us/ Tools/ Portals

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    E-mail
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    Telephone System
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    Web Help Centre
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    End User Portal
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    Wessex Internet Website
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    Network Status Page
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    Credit and Debit Card Payments
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    Direct Debit Payments
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    Telephone - Automated Network Status Messaging Service
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