Wessex Internet Status

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Penselwood Gasper Compton Castle And surround areas.

Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Identified: Engineers have identified a network issue in Bisterne, and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Bisterne Holmsley Hordle & surrounding areas.

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Identified: Engineers have identified a fibre break Caused by a third party and are currently working to resolve the issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Boldre and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Penselwood Gasper Compton Castle And surround areas.

Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Identified: Engineers have identified a network issue in Bisterne, and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Bisterne Holmsley Hordle & surrounding areas.

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Haselbury Plucknett & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Identified: The DNO power outage resolution time has been extended several times and is now estimated to be resolved by 16:00 on 13/03/2026.

We will continue to closely monitor the cabinet throughout this period and will do everything possible to keep it operational until grid power is restored.

However, due to the prolonged loss of DNO supply, there is a possibility that the cabinet may lose power despite our efforts. Should this occur, services connected to the Lasham cabinet may experience interruption or a complete loss of service.

We will provide further updates as the situation progresses.

Identified: We are currently aware of an ongoing DNO power issue affecting the LASHAM area and surrounding locations.

Due to the scale of this outage, an engineer has been dispatched to recharge the cabinet battery to help maintain service stability.

Please be advised that if DNO grid power is not restored by mid-morning tomorrow, services connected to the Lasham cabinet may begin to experience degradation or interruption.

We will continue to monitor the situation closely and provide updates as more information becomes available.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Penselwood Gasper Compton Castle And surround areas.

Wessex Internet engineers are currently investigating the cause of this issue and will provide an update as soon as further information becomes available.

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Identified: Engineers have identified a network issue in Bisterne, and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Bisterne Holmsley Hordle & surrounding areas.

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Haselbury Plucknett & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Identified: The DNO power outage resolution time has been extended several times and is now estimated to be resolved by 16:00 on 13/03/2026.

We will continue to closely monitor the cabinet throughout this period and will do everything possible to keep it operational until grid power is restored.

However, due to the prolonged loss of DNO supply, there is a possibility that the cabinet may lose power despite our efforts. Should this occur, services connected to the Lasham cabinet may experience interruption or a complete loss of service.

We will provide further updates as the situation progresses.

Identified: We are currently aware of an ongoing DNO power issue affecting the LASHAM area and surrounding locations.

Due to the scale of this outage, an engineer has been dispatched to recharge the cabinet battery to help maintain service stability.

Please be advised that if DNO grid power is not restored by mid-morning tomorrow, services connected to the Lasham cabinet may begin to experience degradation or interruption.

We will continue to monitor the situation closely and provide updates as more information becomes available.