Wessex Internet Status

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Engineers are now on site and are working to resolve the issue as quickly as possible and are working with our networking team to restore service.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for you patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Lulworth & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Isle Brewers and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Identified: Due to unforeseen access issues at the fault location, our engineers have been required to temporarily suspend repair activities before restoration work could be completed.

As a result, services for affected customers will remain unavailable while we work with all relevant parties to regain access and continue repairs.

Unfortunately, we are unable to provide an estimated restoration time at present.

We understand the frustration this causes and apologise for the ongoing disruption.

Further updates will be provided via this status page as soon as more information becomes available.

Identified: Engineers have identified a network outage caused by a third party and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Haselbury Plucknett & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Engineers are now on site and are working to resolve the issue as quickly as possible and are working with our networking team to restore service.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for you patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Lulworth & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Isle Brewers and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Corton & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Identified: Due to unforeseen access issues at the fault location, our engineers have been required to temporarily suspend repair activities before restoration work could be completed.

As a result, services for affected customers will remain unavailable while we work with all relevant parties to regain access and continue repairs.

Unfortunately, we are unable to provide an estimated restoration time at present.

We understand the frustration this causes and apologise for the ongoing disruption.

Further updates will be provided via this status page as soon as more information becomes available.

Identified: Engineers have identified a network outage caused by a third party and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Haselbury Plucknett & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Engineers are now on site and are working to resolve the issue as quickly as possible and are working with our networking team to restore service.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for you patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Lulworth & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: The fault on the network has now been resolved and service has been restored.

Our engineers will continue to monitor the network to ensure all services are stable.

Any remaining issues should be considered unrelated and reported in the usual manner.

We thank you for your patience throughout this incident and apologise again for the inconvenience caused.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Isle Brewers and surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Corton & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.

Identified: Due to unforeseen access issues at the fault location, our engineers have been required to temporarily suspend repair activities before restoration work could be completed.

As a result, services for affected customers will remain unavailable while we work with all relevant parties to regain access and continue repairs.

Unfortunately, we are unable to provide an estimated restoration time at present.

We understand the frustration this causes and apologise for the ongoing disruption.

Further updates will be provided via this status page as soon as more information becomes available.

Identified: Engineers have identified a network outage caused by a third party and are currently working to resolve the issue.

We will continue to provide further updates as soon as more information becomes available.

We apologise again for the inconvenience caused and thank you for your patience as we work to resolve this issue.

Investigating: We are currently aware of an ongoing network incident affecting the following areas:

Haselbury Plucknett & surrounding areas

Wessex Internet engineers are investigating the cause of this issue, and will provide an update within 1 hour with further information

Please do not attempt to reset or reboot your equipment as this may have a detrimental impact on restoration to your service

We apologise for the inconvenience caused by this issue.