UHIN status is Operational

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Urgent Update: Select Health Transitioning to Zelis Payment Network – Action Required for Eligible UHIN Providers
Started 11 May 2026 20:19:51 (2 months ago), still ongoing
Maintenance
Identified
Payer Network

Urgent Update: Select Health Transitioning to Zelis Payment Network – Action Required for Eligible UHIN Providers

Dear Provider Partner,

We are aware that Select Health has issued a communication regarding the transition of all provider payments to the Zelis Payment Network, effective May 18, 2026. We want to provide immediate clarification and ensure there is no disruption to your remittance workflow. Please be assured that UHIN is available within the Zelis portal as a clearinghouse option, and your connectivity for Select Health remittances through UHIN will continue.

Here is what you need to know:

• Current UHIN Providers (Medical & Dental) – Immediate Action Required: To avoid disruption to your 835 file delivery, you must select UHIN as your clearinghouse in the Zelis portal prior to May 15. Delaying this action will result in disruption to your file delivery. For assistance, please call Zelis at 877-828-8770.Current UHIN Providers (Medical & Dental) – Immediate Action Required: To avoid disruption to your 835 file delivery, you must select UHIN as your clearinghouse in the Zelis portal prior to May 15. Delaying this action will result in disruption to your file delivery. For assistance, please call Zelis at 877-828-8770.

• Important – Effective May 18, 2026, Select Health 835 remittances will no longer originate from Trading Partner Number HT000015-001. All 835’s will now be delivered from HT009156-002. Please update any internal routing, reconciliation, or automation that references the previous submitter ID to avoid any processing delays.

• Multi-Clinic Practices: Each clinic location associated with Select Health payments must be updated individually within the Zelis system.

Our goal is to make these industry transitions as seamless as possible so your office can stay focused on patient care. If you have any specific questions regarding your account, please feel free to reach out to our support team at 877-693-3071 or [email protected].

Thank you for your continued partnership.

Best regards, The UHIN Team

Important Update: No Action Required for Your Molina Healthcare of Utah Claims
Started 27 Apr 2026 15:32:37 (3 months ago), still ongoing
Maintenance
Monitoring
Payer Network

Dear Provider Partner,

We are aware that Molina of Utah recently issued a communication regarding the consolidation of their clearinghouse operations to SSI and Availity. We want to provide immediate clarification to ensure there is no disruption to your workflow.

Please be assured that your connectivity to Molina of Utah through UHIN will remain active and uninterrupted.

Here is what you need to know:

No Action Required: You are not required to join or transition to a new clearinghouse (such as Availity or SSI).

Continued Service: You may continue to submit your claims through UHIN exactly as you do today.

Ongoing Collaboration: UHIN is actively coordinating with Molina of Utah to manage the backend technical transition to ensure it remains seamless for our providers.

Our goal is to make these industry shifts invisible to your office so you can stay focused on patient care. If you have any specific questions regarding your account, please feel free to reach out to our support team at 877-693-3071 or [email protected].

Thank you for your continued partnership.

Best regards,

The UHIN Team

Recently Resolved Incidents

Delay in alerts delivery - all messages will be delivered
Started 22 Jul 2026 16:07:44 (3 days ago), resolved 22 Jul 2026 22:05:53 (3 days ago)
Incident without Impact
Resolved
Alerts - Delivered via Direct
Alerts - Delivered via SFTP
Alerts - MYUHIN Workflow

There is a delay in alerts delivery. All messages will be processed and delivered. We will update when the queue has completed.

Intermittent Realtime 270 Eligibility and 276 Claim Status Connection Issues
Started 17 Jul 2026 16:50:28 (8 days ago), resolved 20 Jul 2026 15:44:04 (5 days ago)
Incident without Impact
Resolved
Real Time EDI Processing
PIR Connection
CORE Connection
Payer Network

UHIN is aware of intermittent realtime connection timeout issues and is working with our various partners on a resolution.

CHIE Alert Delivery Update
Started 20 Jul 2026 14:40:19 (5 days ago), resolved 20 Jul 2026 14:40:19 (5 days ago)
Incident without Impact
Resolved
Alerts - Delivered via Direct
Alerts - Delivered via SFTP
Alerts - MYUHIN Workflow

We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears.

We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.

UHIN Outage Survival Guide

A step-by-step guide to help you survive a UHIN outage
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    UHIN Components

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    UHIN Clearinghouse Platform

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    Batch EDI Processing
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    Real Time EDI Processing
    Sat 18
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    Intermittent Realtime 270 Eligibility and 276 Claim Status Connection Issues
    Started 17 Jul 2026 16:50:28 (8 days ago), resolved 20 Jul 2026 15:44:04 (5 days ago)
    Incident without Impact
    Resolved
    Real Time EDI Processing
    PIR Connection
    CORE Connection
    Payer Network

    UHIN is aware of intermittent realtime connection timeout issues and is working with our various partners on a resolution.

    PIR Connection
    Sat 18
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    Intermittent Realtime 270 Eligibility and 276 Claim Status Connection Issues
    Started 17 Jul 2026 16:50:28 (8 days ago), resolved 20 Jul 2026 15:44:04 (5 days ago)
    Incident without Impact
    Resolved
    Real Time EDI Processing
    PIR Connection
    CORE Connection
    Payer Network

    UHIN is aware of intermittent realtime connection timeout issues and is working with our various partners on a resolution.

    CORE Connection
    Sat 18
    Sun 19
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    now
    Intermittent Realtime 270 Eligibility and 276 Claim Status Connection Issues
    Started 17 Jul 2026 16:50:28 (8 days ago), resolved 20 Jul 2026 15:44:04 (5 days ago)
    Incident without Impact
    Resolved
    Real Time EDI Processing
    PIR Connection
    CORE Connection
    Payer Network

    UHIN is aware of intermittent realtime connection timeout issues and is working with our various partners on a resolution.

    SFTP Connection
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    UTRANSEND Portal
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    Payer Network
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    Urgent Update: Select Health Transitioning to Zelis Payment Network – Action Required for Eligible UHIN Providers
    Started 11 May 2026 20:19:51 (2 months ago), still ongoing
    Maintenance
    Identified
    Payer Network

    Urgent Update: Select Health Transitioning to Zelis Payment Network – Action Required for Eligible UHIN Providers

    Dear Provider Partner,

    We are aware that Select Health has issued a communication regarding the transition of all provider payments to the Zelis Payment Network, effective May 18, 2026. We want to provide immediate clarification and ensure there is no disruption to your remittance workflow. Please be assured that UHIN is available within the Zelis portal as a clearinghouse option, and your connectivity for Select Health remittances through UHIN will continue.

    Here is what you need to know:

    • Current UHIN Providers (Medical & Dental) – Immediate Action Required: To avoid disruption to your 835 file delivery, you must select UHIN as your clearinghouse in the Zelis portal prior to May 15. Delaying this action will result in disruption to your file delivery. For assistance, please call Zelis at 877-828-8770.Current UHIN Providers (Medical & Dental) – Immediate Action Required: To avoid disruption to your 835 file delivery, you must select UHIN as your clearinghouse in the Zelis portal prior to May 15. Delaying this action will result in disruption to your file delivery. For assistance, please call Zelis at 877-828-8770.

    • Important – Effective May 18, 2026, Select Health 835 remittances will no longer originate from Trading Partner Number HT000015-001. All 835’s will now be delivered from HT009156-002. Please update any internal routing, reconciliation, or automation that references the previous submitter ID to avoid any processing delays.

    • Multi-Clinic Practices: Each clinic location associated with Select Health payments must be updated individually within the Zelis system.

    Our goal is to make these industry transitions as seamless as possible so your office can stay focused on patient care. If you have any specific questions regarding your account, please feel free to reach out to our support team at 877-693-3071 or [email protected].

    Thank you for your continued partnership.

    Best regards, The UHIN Team

    Important Update: No Action Required for Your Molina Healthcare of Utah Claims
    Started 27 Apr 2026 15:32:37 (3 months ago), still ongoing
    Maintenance
    Monitoring
    Payer Network

    Dear Provider Partner,

    We are aware that Molina of Utah recently issued a communication regarding the consolidation of their clearinghouse operations to SSI and Availity. We want to provide immediate clarification to ensure there is no disruption to your workflow.

    Please be assured that your connectivity to Molina of Utah through UHIN will remain active and uninterrupted.

    Here is what you need to know:

    No Action Required: You are not required to join or transition to a new clearinghouse (such as Availity or SSI).

    Continued Service: You may continue to submit your claims through UHIN exactly as you do today.

    Ongoing Collaboration: UHIN is actively coordinating with Molina of Utah to manage the backend technical transition to ensure it remains seamless for our providers.

    Our goal is to make these industry shifts invisible to your office so you can stay focused on patient care. If you have any specific questions regarding your account, please feel free to reach out to our support team at 877-693-3071 or [email protected].

    Thank you for your continued partnership.

    Best regards,

    The UHIN Team

    Intermittent Realtime 270 Eligibility and 276 Claim Status Connection Issues
    Started 17 Jul 2026 16:50:28 (8 days ago), resolved 20 Jul 2026 15:44:04 (5 days ago)
    Incident without Impact
    Resolved
    Real Time EDI Processing
    PIR Connection
    CORE Connection
    Payer Network

    UHIN is aware of intermittent realtime connection timeout issues and is working with our various partners on a resolution.

    UHIN The CHIE Platform

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    now
    Alerts - Delivered via Direct
    Sat 18
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    Fri 24
    now
    CHIE Alert Delivery Update
    Started 20 Jul 2026 14:40:19 (5 days ago), resolved 20 Jul 2026 14:40:19 (5 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow

    We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears.

    We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.

    Delay in alerts delivery - all messages will be delivered
    Started 22 Jul 2026 16:07:44 (3 days ago), resolved 22 Jul 2026 22:05:53 (3 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow

    There is a delay in alerts delivery. All messages will be processed and delivered. We will update when the queue has completed.

    Alerts - Delivered via SFTP
    Sat 18
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    now
    CHIE Alert Delivery Update
    Started 20 Jul 2026 14:40:19 (5 days ago), resolved 20 Jul 2026 14:40:19 (5 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow

    We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears.

    We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.

    Delay in alerts delivery - all messages will be delivered
    Started 22 Jul 2026 16:07:44 (3 days ago), resolved 22 Jul 2026 22:05:53 (3 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow

    There is a delay in alerts delivery. All messages will be processed and delivered. We will update when the queue has completed.

    Alerts - MYUHIN Workflow
    Sat 18
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    now
    CHIE Alert Delivery Update
    Started 20 Jul 2026 14:40:19 (5 days ago), resolved 20 Jul 2026 14:40:19 (5 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow

    We identified and resolved an issue that was causing lower-than-expected alert volumes for some customers. The system is now processing normally. Alerts that were queued during the issue are currently being delivered, so you may notice some delays while the backlog clears.

    We'll continue to monitor the system until the queue has been fully processed. Thank you for your patience.

    Delay in alerts delivery - all messages will be delivered
    Started 22 Jul 2026 16:07:44 (3 days ago), resolved 22 Jul 2026 22:05:53 (3 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow

    There is a delay in alerts delivery. All messages will be processed and delivered. We will update when the queue has completed.

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