UHIN status is Operational

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Batch EDI Processing
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Payer Network
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Data Feeds
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UHIN Customer Support

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

SelectHealth 277CA File Resent - Received Date 3/31/25 to 4/2/25
Started 7 Apr 2025 22:02:35 (14 days ago), still ongoing
Incident without Impact
Monitoring
Payer Network

SelectHealth is resending 277CA files with a received date of 3/31/25. Some providers may experience duplicates. We realize this causes issues for some and we sincerely apologize. Our developers are currently working on a solution that will hopefully correct the issue.

SelectHealth 835 Delay
Started 26 Mar 2025 17:55:03 (26 days ago), still ongoing
Incident without Impact
Monitoring
Batch EDI Processing
Payer Network

SelectHealth 835 delay was due to a system outage following the complications from an upgrade. This caused the files not to be delivered out of the SelectHealth system.

This issue has been resolved. SelectHealth plans to repost the 835's from 03/13 - current. The 835 delays will continue until 04/02 in hopes they will all be caught up.

Ongoing Work to Add Imaging Report Section to CCDs
Started 27 Jan 2025 16:35:43 (3 months ago), still ongoing
Major Incident
Identified
Data Feeds

We are currently working on adding the imaging report section to the CCDs being generated. We will notify you once the fix has been implemented. Thank you for your understanding.

Recently Resolved Incidents

Call Center Unavailable - Major Phone Provider (Zoom) Outage
Started 16 Apr 2025 20:25:19 (5 days ago), resolved 16 Apr 2025 21:13:14 (5 days ago)
Incident without Impact
Resolved
Customer Support

Due to a widespread outage with our phone provider (Zoom), the UHIN Call Center is currently unable to receive calls. In the meantime, please reach out to [email protected] for support. We’ll update this message when service is restored.

UHIN Outage Survival Guide

A step-by-step guide to help you survive a UHIN outage
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    UHIN Components

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    UHIN Clearinghouse Platform

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    Batch EDI Processing
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    SelectHealth 835 Delay
    Started 26 Mar 2025 17:55:03 (26 days ago), still ongoing
    Incident without Impact
    Monitoring
    Batch EDI Processing
    Payer Network

    SelectHealth 835 delay was due to a system outage following the complications from an upgrade. This caused the files not to be delivered out of the SelectHealth system.

    This issue has been resolved. SelectHealth plans to repost the 835's from 03/13 - current. The 835 delays will continue until 04/02 in hopes they will all be caught up.

    Real Time EDI Processing
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    PIR Connection
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    CORE Connection
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    SFTP Connection
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    UTRANSEND Portal
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    Payer Network
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    SelectHealth 835 Delay
    Started 26 Mar 2025 17:55:03 (26 days ago), still ongoing
    Incident without Impact
    Monitoring
    Batch EDI Processing
    Payer Network

    SelectHealth 835 delay was due to a system outage following the complications from an upgrade. This caused the files not to be delivered out of the SelectHealth system.

    This issue has been resolved. SelectHealth plans to repost the 835's from 03/13 - current. The 835 delays will continue until 04/02 in hopes they will all be caught up.

    SelectHealth 277CA File Resent - Received Date 3/31/25 to 4/2/25
    Started 7 Apr 2025 22:02:35 (14 days ago), still ongoing
    Incident without Impact
    Monitoring
    Payer Network

    SelectHealth is resending 277CA files with a received date of 3/31/25. Some providers may experience duplicates. We realize this causes issues for some and we sincerely apologize. Our developers are currently working on a solution that will hopefully correct the issue.

    UHIN The CHIE Platform

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    Alerts - Delivered via Direct
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    Alerts - Delivered via SFTP
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    Alerts - MYUHIN Workflow
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    Clinical Portal
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    Data Feeds
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    Ongoing Work to Add Imaging Report Section to CCDs
    Started 27 Jan 2025 16:35:43 (3 months ago), still ongoing
    Major Incident
    Identified
    Data Feeds

    We are currently working on adding the imaging report section to the CCDs being generated. We will notify you once the fix has been implemented. Thank you for your understanding.

    Federated Query
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    Results Delivery
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    VPN Connectivity
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    MYUHIN

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    File Tool
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    EDI Enrollment
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    Eligibility
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    Claims
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    Claims Attachments
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    Prior Authorizations
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    CHIE Alerts Workflow
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    UHIN Customer Support

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    Call Center Unavailable - Major Phone Provider (Zoom) Outage
    Started 16 Apr 2025 20:25:19 (5 days ago), resolved 16 Apr 2025 21:13:14 (5 days ago)
    Incident without Impact
    Resolved
    Customer Support

    Due to a widespread outage with our phone provider (Zoom), the UHIN Call Center is currently unable to receive calls. In the meantime, please reach out to [email protected] for support. We’ll update this message when service is restored.

    UHIN Data Source

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    Data Source Opt Out Notifications
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    UHIN Alternatives