UHIN status is Operational

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Batch EDI Processing
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SFTP Connection
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Payer Network
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Alerts - Delivered via Direct
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Alerts - Delivered via SFTP
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Alerts - MYUHIN Workflow
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Clinical Portal
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

UHIN Transaction Delivery Delay 10/17/25
Started 17 Oct 2025 19:00:56 (2 days ago), still ongoing
Minor Incident
Identified
Batch EDI Processing
SFTP Connection
Payer Network

UHIN is currently experiencing a delay in transaction delivery on batch transactions.

HIE Data - Research Project Notice and 30-Day Opt Out Period
Started 10 Oct 2025 17:52:50 (9 days ago), still ongoing
Incident without Impact
Monitoring
Data Source Opt Out Notifications

Posted Date: 10/10/2025 Deadline for Opt Outs: 11/9/2025

Authority: In accordance with the UHIN Requirements: Member Policies and Procedural Manual v1, CHIE Permitted Purpose Policy and applicable law (including the federal Information Blocking Rule), UHIN may use and disclose Patient Data for any Limited Public Health Activity (PHA) or a Research purpose pursuant to a Public Health Emergency or with Source Member consent for the specific PHA or Research project; provided, however, that additional Source Member consent shall not be required for any voluntary or mandatory public health reporting. UHIN shall obtain Source Member consent for a specific PHA or Research project by providing notice on its website (https://status.uhin.org/, Data Source Opt Out Notifications) and giving such Source Members up to thirty (30) calendar days after the notice is posted to the website to opt out of the specific PHA or Research project. Members are encouraged to sign up for UHIN’s RSS feed to receive automated notifications of updates to this website. If a Source Member does not exercise its opt out rights within this 30-day period, the Source Member is deemed to have consented to the specific PHA or Research project.

Type of Request: Research

Project/Study Title: Medically Vulnerable People (MVP) Program Evaluation

Protocol Number (if applicable): 1

Requestor: Utah Department of Health and Human Services, Leisha Nolan and Skyler Crouch

Description of Project/Study: The purpose of this study is to evaluate the Medically Vulnerable People Program’s impact on participants’ health outcomes, investigate how MVP placement may contribute to or alleviate healthcare costs and utilization, quantify and analyze the healthcare utilization patterns, and investigate the factors that may influence healthcare costs for individuals in the MVP Program. Specific individuals who have provided informed consent to participate in the study. There are a number of data sources that individuals have consented for the researchers to obtain data from. UHIN is just one of the sources. Researchers will provide a list of consented participants to UHIN. They will request data from three different time periods: one year before the participant was enrolled in the MVP program, during their stay in the program, and one year after they leave the program. Researchers will provide these dates to UHIN.

Type of Patient Data Involved: Data elements requested for consented participants include, body mass index, blood pressure, lab results, annual flu vaccination, COVID vaccination, annual COVID booster, ICD-10 codes, CPT codes, number of routine care visits, number of hospital admissions, length of hospital stay, number of EMS encounters, number of mental health encounters, number of emergency department visits, number of prescriptions of narcan and antibiotics.

UHIN Board review and approval: The UHIN board, which is the governing body of UHIN, reviewed and approved this study on 8/14/2025.

Consent/Authorization or IRB/Privacy Board Waiver (for Research Studies Only): Researchers will be obtaining consent for the study.

IRB/Privacy Board Approval or Exemption (for Research Studies Only): The Department of Health and Human Services Institutional Review Board 2 - Health and Biomedical Research reviewed and approved this study on 5/5/2025.

If you have questions or wish to have additional information about this project, please email [email protected] and include the title of the project and your request. If your organization or agency wishes to opt out of allowing their data to be included in this project, please have your contract contact email [email protected] by 11/9/2025 to opt out.

Recently Resolved Incidents

CHIE timeout issues
Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
Incident without Impact
Resolved
Alerts - Delivered via Direct
Alerts - Delivered via SFTP
Alerts - MYUHIN Workflow
Clinical Portal
Data Feeds
More...

The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

UHIN Outage Survival Guide

A step-by-step guide to help you survive a UHIN outage
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    UHIN Components

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    now

    UHIN Clearinghouse Platform

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    now
    Batch EDI Processing
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    UHIN Transaction Delivery Delay 10/17/25
    Started 17 Oct 2025 19:00:56 (2 days ago), still ongoing
    Minor Incident
    Identified
    Batch EDI Processing
    SFTP Connection
    Payer Network

    UHIN is currently experiencing a delay in transaction delivery on batch transactions.

    Real Time EDI Processing
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    now
    PIR Connection
    Sun 12
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    CORE Connection
    Sun 12
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    now
    SFTP Connection
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    UHIN Transaction Delivery Delay 10/17/25
    Started 17 Oct 2025 19:00:56 (2 days ago), still ongoing
    Minor Incident
    Identified
    Batch EDI Processing
    SFTP Connection
    Payer Network

    UHIN is currently experiencing a delay in transaction delivery on batch transactions.

    UTRANSEND Portal
    Sun 12
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    now
    Payer Network
    Sun 12
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    now
    UHIN Transaction Delivery Delay 10/17/25
    Started 17 Oct 2025 19:00:56 (2 days ago), still ongoing
    Minor Incident
    Identified
    Batch EDI Processing
    SFTP Connection
    Payer Network

    UHIN is currently experiencing a delay in transaction delivery on batch transactions.

    UHIN The CHIE Platform

    Sun 12
    Mon 13
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    now
    Alerts - Delivered via Direct
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    CHIE timeout issues
    Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow
    Clinical Portal
    Data Feeds
    More...

    The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

    Alerts - Delivered via SFTP
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    CHIE timeout issues
    Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow
    Clinical Portal
    Data Feeds
    More...

    The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

    Alerts - MYUHIN Workflow
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    CHIE timeout issues
    Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow
    Clinical Portal
    Data Feeds
    More...

    The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

    Clinical Portal
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    CHIE timeout issues
    Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow
    Clinical Portal
    Data Feeds
    More...

    The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

    Data Feeds
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    CHIE timeout issues
    Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow
    Clinical Portal
    Data Feeds
    More...

    The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

    Federated Query
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    CHIE timeout issues
    Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow
    Clinical Portal
    Data Feeds
    More...

    The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

    Results Delivery
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    CHIE timeout issues
    Started 14 Oct 2025 20:03:29 (5 days ago), resolved 15 Oct 2025 14:04:14 (4 days ago)
    Incident without Impact
    Resolved
    Alerts - Delivered via Direct
    Alerts - Delivered via SFTP
    Alerts - MYUHIN Workflow
    Clinical Portal
    Data Feeds
    More...

    The CHIE is experiencing delays with our MPI vendor which is causing some intermittent issues with patient discovery, patient search in the portal, panel imports and possible delays in alerts. We are working with our vendor to try to resolve the issue and will post an update once resolved.

    VPN Connectivity
    Sun 12
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    MYUHIN

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    File Tool
    Sun 12
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    EDI Enrollment
    Sun 12
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    Eligibility
    Sun 12
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    Claims
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    Claims Attachments
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    Prior Authorizations
    Sun 12
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    CHIE Alerts Workflow
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    UHIN Customer Support

    Sun 12
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    UHIN Data Source

    Sun 12
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    Data Source Opt Out Notifications
    Sun 12
    Mon 13
    Tue 14
    Wed 15
    Thu 16
    Fri 17
    Sat 18
    now
    HIE Data - Research Project Notice and 30-Day Opt Out Period
    Started 10 Oct 2025 17:52:50 (9 days ago), still ongoing
    Incident without Impact
    Monitoring
    Data Source Opt Out Notifications

    Posted Date: 10/10/2025 Deadline for Opt Outs: 11/9/2025

    Authority: In accordance with the UHIN Requirements: Member Policies and Procedural Manual v1, CHIE Permitted Purpose Policy and applicable law (including the federal Information Blocking Rule), UHIN may use and disclose Patient Data for any Limited Public Health Activity (PHA) or a Research purpose pursuant to a Public Health Emergency or with Source Member consent for the specific PHA or Research project; provided, however, that additional Source Member consent shall not be required for any voluntary or mandatory public health reporting. UHIN shall obtain Source Member consent for a specific PHA or Research project by providing notice on its website (https://status.uhin.org/, Data Source Opt Out Notifications) and giving such Source Members up to thirty (30) calendar days after the notice is posted to the website to opt out of the specific PHA or Research project. Members are encouraged to sign up for UHIN’s RSS feed to receive automated notifications of updates to this website. If a Source Member does not exercise its opt out rights within this 30-day period, the Source Member is deemed to have consented to the specific PHA or Research project.

    Type of Request: Research

    Project/Study Title: Medically Vulnerable People (MVP) Program Evaluation

    Protocol Number (if applicable): 1

    Requestor: Utah Department of Health and Human Services, Leisha Nolan and Skyler Crouch

    Description of Project/Study: The purpose of this study is to evaluate the Medically Vulnerable People Program’s impact on participants’ health outcomes, investigate how MVP placement may contribute to or alleviate healthcare costs and utilization, quantify and analyze the healthcare utilization patterns, and investigate the factors that may influence healthcare costs for individuals in the MVP Program. Specific individuals who have provided informed consent to participate in the study. There are a number of data sources that individuals have consented for the researchers to obtain data from. UHIN is just one of the sources. Researchers will provide a list of consented participants to UHIN. They will request data from three different time periods: one year before the participant was enrolled in the MVP program, during their stay in the program, and one year after they leave the program. Researchers will provide these dates to UHIN.

    Type of Patient Data Involved: Data elements requested for consented participants include, body mass index, blood pressure, lab results, annual flu vaccination, COVID vaccination, annual COVID booster, ICD-10 codes, CPT codes, number of routine care visits, number of hospital admissions, length of hospital stay, number of EMS encounters, number of mental health encounters, number of emergency department visits, number of prescriptions of narcan and antibiotics.

    UHIN Board review and approval: The UHIN board, which is the governing body of UHIN, reviewed and approved this study on 8/14/2025.

    Consent/Authorization or IRB/Privacy Board Waiver (for Research Studies Only): Researchers will be obtaining consent for the study.

    IRB/Privacy Board Approval or Exemption (for Research Studies Only): The Department of Health and Human Services Institutional Review Board 2 - Health and Biomedical Research reviewed and approved this study on 5/5/2025.

    If you have questions or wish to have additional information about this project, please email [email protected] and include the title of the project and your request. If your organization or agency wishes to opt out of allowing their data to be included in this project, please have your contract contact email [email protected] by 11/9/2025 to opt out.

    UHIN Alternatives