UHIN status is Operational

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Batch EDI Processing
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Payer Network
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Data Feeds
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Active Incidents

SelectHealth’s Dental EFT Date 5/27/25 Delayed
Started 28 May 2025 23:44:32 (4 days ago), still ongoing
Incident without Impact
Monitoring
Batch EDI Processing

SelectHealth’s Dental EFT file from 5/27/25 has experienced issues. Dental payments usually received on Thursdays will be delayed at least one day. SelectHealth is working as quickly as possible to resolve the situation.

Utah Medicaid missing or duplicate HIPAA transactions files 4/18/25 to 5/12/25
Started 13 May 2025 19:26:29 (20 days ago), still ongoing
Maintenance
Identified
Payer Network

Utah Medicaid users:
UHIN worked closely with Utah Medicaid to investigate missing/duplicated HIPAA transaction files 4/18 through 5/12. These issues have been resolved as of 12:00 p.m. 5/13/2025. No resubmission is necessary at this time. We appreciate your patience while this issue was corrected.

SelectHealth 277CA File Resent - Received Date 3/31/25 to 4/2/25
Started 7 Apr 2025 22:02:35 (2 months ago), still ongoing
Maintenance
Monitoring
Payer Network

SelectHealth is resending 277CA files with a received date of 3/31/25. Some providers may experience duplicates. We realize this causes issues for some and we sincerely apologize. Our developers are currently working on a solution that will hopefully correct the issue.

SelectHealth 835 Delay
Started 26 Mar 2025 17:55:03 (2 months ago), still ongoing
Maintenance
Monitoring
Batch EDI Processing
Payer Network

SelectHealth 835 delay was due to a system outage following the complications from an upgrade. This caused the files not to be delivered out of the SelectHealth system.

This issue has been resolved. SelectHealth plans to repost the 835's from 03/13 - current. The 835 delays will continue until 04/02 in hopes they will all be caught up.

Ongoing Work to Add Imaging Report Section to CCDs
Started 27 Jan 2025 16:35:43 (4 months ago), still ongoing
Major Incident
Identified
Data Feeds

We are currently working on adding the imaging report section to the CCDs being generated. We will notify you once the fix has been implemented. Thank you for your understanding.

Recently Resolved Incidents

SelectHealth Resending 277ca Files with Received date of 4/18/2025
Started 27 May 2025 22:46:40 (5 days ago), resolved 28 May 2025 23:34:29 (4 days ago)
Incident without Impact
Resolved
Batch EDI Processing

SelectHealth is resending 277CA files with a received date of 4/18/25. Some providers may experience duplicates. SelectHealth apologize for the inconvenience.

UHIN Outage Survival Guide

A step-by-step guide to help you survive a UHIN outage
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    UHIN Components

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    UHIN Clearinghouse Platform

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    Sun 1
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    Batch EDI Processing
    Mon 26
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    Sun 1
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    SelectHealth 835 Delay
    Started 26 Mar 2025 17:55:03 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Batch EDI Processing
    Payer Network

    SelectHealth 835 delay was due to a system outage following the complications from an upgrade. This caused the files not to be delivered out of the SelectHealth system.

    This issue has been resolved. SelectHealth plans to repost the 835's from 03/13 - current. The 835 delays will continue until 04/02 in hopes they will all be caught up.

    SelectHealth Resending 277ca Files with Received date of 4/18/2025
    Started 27 May 2025 22:46:40 (5 days ago), resolved 28 May 2025 23:34:29 (4 days ago)
    Incident without Impact
    Resolved
    Batch EDI Processing

    SelectHealth is resending 277CA files with a received date of 4/18/25. Some providers may experience duplicates. SelectHealth apologize for the inconvenience.

    SelectHealth’s Dental EFT Date 5/27/25 Delayed
    Started 28 May 2025 23:44:32 (4 days ago), still ongoing
    Incident without Impact
    Monitoring
    Batch EDI Processing

    SelectHealth’s Dental EFT file from 5/27/25 has experienced issues. Dental payments usually received on Thursdays will be delayed at least one day. SelectHealth is working as quickly as possible to resolve the situation.

    Real Time EDI Processing
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    PIR Connection
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    CORE Connection
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    SFTP Connection
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    UTRANSEND Portal
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    Payer Network
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    Sun 1
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    SelectHealth 835 Delay
    Started 26 Mar 2025 17:55:03 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Batch EDI Processing
    Payer Network

    SelectHealth 835 delay was due to a system outage following the complications from an upgrade. This caused the files not to be delivered out of the SelectHealth system.

    This issue has been resolved. SelectHealth plans to repost the 835's from 03/13 - current. The 835 delays will continue until 04/02 in hopes they will all be caught up.

    SelectHealth 277CA File Resent - Received Date 3/31/25 to 4/2/25
    Started 7 Apr 2025 22:02:35 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Payer Network

    SelectHealth is resending 277CA files with a received date of 3/31/25. Some providers may experience duplicates. We realize this causes issues for some and we sincerely apologize. Our developers are currently working on a solution that will hopefully correct the issue.

    Utah Medicaid missing or duplicate HIPAA transactions files 4/18/25 to 5/12/25
    Started 13 May 2025 19:26:29 (20 days ago), still ongoing
    Maintenance
    Identified
    Payer Network

    Utah Medicaid users:
    UHIN worked closely with Utah Medicaid to investigate missing/duplicated HIPAA transaction files 4/18 through 5/12. These issues have been resolved as of 12:00 p.m. 5/13/2025. No resubmission is necessary at this time. We appreciate your patience while this issue was corrected.

    UHIN The CHIE Platform

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    Alerts - Delivered via Direct
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    Alerts - Delivered via SFTP
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    Alerts - MYUHIN Workflow
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    Clinical Portal
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    Data Feeds
    Mon 26
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    Ongoing Work to Add Imaging Report Section to CCDs
    Started 27 Jan 2025 16:35:43 (4 months ago), still ongoing
    Major Incident
    Identified
    Data Feeds

    We are currently working on adding the imaging report section to the CCDs being generated. We will notify you once the fix has been implemented. Thank you for your understanding.

    Federated Query
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    Results Delivery
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    VPN Connectivity
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    MYUHIN

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    File Tool
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    EDI Enrollment
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    Eligibility
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    Claims
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    Claims Attachments
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    Prior Authorizations
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    CHIE Alerts Workflow
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    UHIN Customer Support

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    UHIN Data Source

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    Data Source Opt Out Notifications
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