UHIN status is Partially Degraded Service

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UHIN Clearinghouse Platform

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Real Time EDI Processing
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PIR Connection
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CORE Connection
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Payer Network
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Alerts - Delivered via Direct
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Data Feeds
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Ongoing Work to Add Imaging Report Section to CCDs
Started 27 Jan 2025 16:35:43 (25 days ago), still ongoing
Maintenance
Identified
Data Feeds

We are currently working on adding the imaging report section to the CCDs being generated. We will notify you once the fix has been implemented. Thank you for your understanding.

Recently Resolved Incidents

Brief downtime for Direct Mail tonight from 5:00 - 5:30 MT
Started 19 Feb 2025 22:18:32 (2 days ago), resolved 20 Feb 2025 00:42:53 (2 days ago)
Maintenance
Resolved
Alerts - Delivered via Direct

Our vendor is making security updates to the Direct Mail server after 5:00 PM MT tonight. Direct Mail will be down for 15-30 minutes during the update. Thank you for your understanding.

UHIN is currently experiencing Intermittent Realtime Eligibility Issues
Started 13 Jan 2025 16:37:30 (1 month ago), resolved 19 Feb 2025 23:18:34 (2 days ago)
Incident without Impact
Resolved
PIR Connection
CORE Connection

UHIN is currently experiencing intermittent eligibility issues. The intermittent issue started on 01/13/25 at 6:50 AM MST. UHIN is aware of this issue and is working on a resolution.

Changes to CHIE Patient Panel Upload Process
Started 3 Jan 2025 22:35:58 (2 months ago), resolved 19 Feb 2025 14:52:36 (2 days ago)
Major Incident
Resolved
Data Feeds

As part of our efforts to enhance data quality in the CHIE, we have implemented a change to the manual patient panel upload process. Starting Tuesday, 01/07/2025, files containing duplicate MRNs will no longer be accepted. If duplicates are detected, our system will display an error message, prompting you to upload a corrected panel. We appreciate your cooperation and partnership as we continue to refine our processes. Thank you for your support!

SelectHealth EFT Payment Delays 2/12/2025
Started 14 Feb 2025 20:08:15 (7 days ago), resolved 14 Feb 2025 20:08:15 (7 days ago)
Incident without Impact
Resolved
Payer Network

SelectHealth discovered an issue with 2/12/25 EFT payments. The issue has been corrected, and funds will be sent to banks today, 2/14/25. Providers may see funds deposited today, or, if processed overnight, deposited the next business day. SelectHealth apologizes for any inconvenience.

UHIN Outage Survival Guide

A step-by-step guide to help you survive a UHIN outage
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    UHIN Components

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    UHIN Clearinghouse Platform

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    Batch EDI Processing
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    Real Time EDI Processing
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    PIR Connection
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    UHIN is currently experiencing Intermittent Realtime Eligibility Issues
    Started 13 Jan 2025 16:37:30 (1 month ago), resolved 19 Feb 2025 23:18:34 (2 days ago)
    Incident without Impact
    Resolved
    PIR Connection
    CORE Connection

    UHIN is currently experiencing intermittent eligibility issues. The intermittent issue started on 01/13/25 at 6:50 AM MST. UHIN is aware of this issue and is working on a resolution.

    CORE Connection
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    UHIN is currently experiencing Intermittent Realtime Eligibility Issues
    Started 13 Jan 2025 16:37:30 (1 month ago), resolved 19 Feb 2025 23:18:34 (2 days ago)
    Incident without Impact
    Resolved
    PIR Connection
    CORE Connection

    UHIN is currently experiencing intermittent eligibility issues. The intermittent issue started on 01/13/25 at 6:50 AM MST. UHIN is aware of this issue and is working on a resolution.

    SFTP Connection
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    UTRANSEND Portal
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    Payer Network
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    SelectHealth EFT Payment Delays 2/12/2025
    Started 14 Feb 2025 20:08:15 (7 days ago), resolved 14 Feb 2025 20:08:15 (7 days ago)
    Incident without Impact
    Resolved
    Payer Network

    SelectHealth discovered an issue with 2/12/25 EFT payments. The issue has been corrected, and funds will be sent to banks today, 2/14/25. Providers may see funds deposited today, or, if processed overnight, deposited the next business day. SelectHealth apologizes for any inconvenience.

    UHIN The CHIE Platform

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    Alerts - Delivered via Direct
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    Brief downtime for Direct Mail tonight from 5:00 - 5:30 MT
    Started 19 Feb 2025 22:18:32 (2 days ago), resolved 20 Feb 2025 00:42:53 (2 days ago)
    Maintenance
    Resolved
    Alerts - Delivered via Direct

    Our vendor is making security updates to the Direct Mail server after 5:00 PM MT tonight. Direct Mail will be down for 15-30 minutes during the update. Thank you for your understanding.

    Alerts - Delivered via SFTP
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    Alerts - MYUHIN Workflow
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    Clinical Portal
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    Data Feeds
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    Changes to CHIE Patient Panel Upload Process
    Started 3 Jan 2025 22:35:58 (2 months ago), resolved 19 Feb 2025 14:52:36 (2 days ago)
    Major Incident
    Resolved
    Data Feeds

    As part of our efforts to enhance data quality in the CHIE, we have implemented a change to the manual patient panel upload process. Starting Tuesday, 01/07/2025, files containing duplicate MRNs will no longer be accepted. If duplicates are detected, our system will display an error message, prompting you to upload a corrected panel. We appreciate your cooperation and partnership as we continue to refine our processes. Thank you for your support!

    Ongoing Work to Add Imaging Report Section to CCDs
    Started 27 Jan 2025 16:35:43 (25 days ago), still ongoing
    Maintenance
    Identified
    Data Feeds

    We are currently working on adding the imaging report section to the CCDs being generated. We will notify you once the fix has been implemented. Thank you for your understanding.

    Federated Query
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    Results Delivery
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    VPN Connectivity
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    MYUHIN

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    File Tool
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    EDI Enrollment
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    Eligibility
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    Claims
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    Claims Attachments
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    Prior Authorizations
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    CHIE Alerts Workflow
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    UHIN Customer Support

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    UHIN Data Source

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    Data Source Opt Out Notifications
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    UHIN Alternatives