Tuff Shed Status

Tuff Shed Status

Real-time updates of Tuff Shed issues and outages

Jump to:IncidentsOutage GuideAlternativesTuff Shed siteStatus page

Tuff Shed status is Operational

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Salesforce CRM
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CPQ
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Order Management
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Field Services
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Tuff Shed KBMax (Product Configurator)

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

IM-445 Installer Job Completion Packet Automation
Started 9 Dec 2025 21:55:31 (8 months ago), still ongoing
Major Incident
Investigating
Salesforce CRM
Order Management
Field Services

We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

Recently Resolved Incidents

IM-470 Cut Sheets Not Populating
Started 6 Jul 2026 16:52:08 (1 month ago), resolved 4 Aug 2026 13:18:56 (6 days ago)
Minor Incident
Resolved
CPQ
KBMax (Product Configurator)

We are aware that there is an issue with cut sheets not populating correctly and are investigating. Thanks for your patience.

See all updates

Tuff Shed Outage Survival Guide

A step-by-step guide to help you survive a Tuff Shed outage
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    Tuff Shed Components

    Tuff Shed Status

    Tuff Shed

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    Tuff Shed Office/Collaboration Tools

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    Email (Outlook/Webmail)
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    SharePoint
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    Teams
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    Office 365
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    Tuff Shed Websites

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    tuffshed.com
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    888tuffshed.com / Service Connect
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    Installer Schedule Board
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    Tuff Shed Salesforce

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    Salesforce Platform
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    Salesforce CRM
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (8 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    CPQ
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    IM-470 Cut Sheets Not Populating
    Started 6 Jul 2026 16:52:08 (1 month ago), resolved 4 Aug 2026 13:18:56 (6 days ago)
    Minor Incident
    Resolved
    CPQ
    KBMax (Product Configurator)

    We are aware that there is an issue with cut sheets not populating correctly and are investigating. Thanks for your patience.

    See all updates
    Order Management
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (8 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Document Services
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    Field Services
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (8 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Payment Services (Chargent)
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    Tuff Shed JD Edwards

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    Tuff Shed Business Intelligence

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    Business Objects (BOBJ)
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    Tableau
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    Tuff Shed KBMax (Product Configurator)

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    IM-470 Cut Sheets Not Populating
    Started 6 Jul 2026 16:52:08 (1 month ago), resolved 4 Aug 2026 13:18:56 (6 days ago)
    Minor Incident
    Resolved
    CPQ
    KBMax (Product Configurator)

    We are aware that there is an issue with cut sheets not populating correctly and are investigating. Thanks for your patience.

    See all updates

    Tuff Shed Dayforce (HR System)

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    Tuff Shed Spiff (Commissions)

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    Tuff Shed Site Network Connectivity

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    Tuff Shed IT Support Tools

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    Jira
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    Confluence
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    IT Support Portal
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    Tuff Shed Dialpad (Phone System)

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    Tuff Shed Concur

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    Tuff Shed Fleet Tracking

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