Tuff Shed Status

Tuff Shed Status

Real-time updates of Tuff Shed issues and outages

Jump to:IncidentsOutage GuideAlternativesTuff Shed siteStatus page

Tuff Shed status is Operational

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tuffshed.com
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888tuffshed.com / Service Connect
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Salesforce CRM
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Order Management
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Field Services
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Tableau
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Active Incidents

IM-445 Installer Job Completion Packet Automation
Started 9 Dec 2025 21:55:31 (3 months ago), still ongoing
Minor Incident
Investigating
Salesforce CRM
Order Management
Field Services

We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

IM-426 Pricing is incorrect when reloading a configuration from a email link
Started 19 Sep 2025 22:30:41 (5 months ago), still ongoing
Critical Incident
Investigating
tuffshed.com

We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

See all updates

Recently Resolved Incidents

IM-454 Solar Lights Missing From Configurator Pricing
Started 26 Feb 2026 14:48:56 (3 days ago), resolved 26 Feb 2026 20:53:54 (3 days ago)
Minor Incident
Resolved
888tuffshed.com / Service Connect

We are currently investigating the issue where solar lights are not showing as a line item configurator.

See all updates
IM-453 - Tableau Centralized Scheduling Dashboard Issue
Started 25 Feb 2026 14:18:21 (4 days ago), resolved 25 Feb 2026 18:39:45 (4 days ago)
Minor Incident
Resolved
Tableau

We are currently investigating the issue with the centralized scheduling dashboard missing data in Tableau.

See all updates

Tuff Shed Outage Survival Guide

A step-by-step guide to help you survive a Tuff Shed outage
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    Tuff Shed Components

    Tuff Shed Status

    Tuff Shed

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    Sun 1
    now

    Tuff Shed Office/Collaboration Tools

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    Email (Outlook/Webmail)
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    SharePoint
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    Teams
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    Office 365
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    Tuff Shed Websites

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    tuffshed.com
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    Sun 1
    now
    IM-426 Pricing is incorrect when reloading a configuration from a email link
    Started 19 Sep 2025 22:30:41 (5 months ago), still ongoing
    Critical Incident
    Investigating
    tuffshed.com

    We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

    See all updates
    888tuffshed.com / Service Connect
    Mon 23
    Tue 24
    Wed 25
    Thu 26
    Fri 27
    Sat 28
    Sun 1
    now
    IM-454 Solar Lights Missing From Configurator Pricing
    Started 26 Feb 2026 14:48:56 (3 days ago), resolved 26 Feb 2026 20:53:54 (3 days ago)
    Minor Incident
    Resolved
    888tuffshed.com / Service Connect

    We are currently investigating the issue where solar lights are not showing as a line item configurator.

    See all updates
    Installer Schedule Board
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    Sat 28
    Sun 1
    now

    Tuff Shed Salesforce

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    Sun 1
    now
    Salesforce Platform
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    Sun 1
    now
    Salesforce CRM
    Mon 23
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    Sat 28
    Sun 1
    now
    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    CPQ
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    Order Management
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    now
    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Document Services
    Mon 23
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    Sun 1
    now
    Field Services
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    Sun 1
    now
    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (3 months ago), still ongoing
    Minor Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Payment Services (Chargent)
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    Sun 1
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    Tuff Shed JD Edwards

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    Tuff Shed Business Intelligence

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    Business Objects (BOBJ)
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    Tableau
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    IM-453 - Tableau Centralized Scheduling Dashboard Issue
    Started 25 Feb 2026 14:18:21 (4 days ago), resolved 25 Feb 2026 18:39:45 (4 days ago)
    Minor Incident
    Resolved
    Tableau

    We are currently investigating the issue with the centralized scheduling dashboard missing data in Tableau.

    See all updates

    Tuff Shed KBMax (Product Configurator)

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    Sun 1
    now

    Tuff Shed Dayforce (HR System)

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    Tuff Shed Spiff (Commissions)

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    Tuff Shed Site Network Connectivity

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    Tuff Shed IT Support Tools

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    Jira
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    Confluence
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    IT Support Portal
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    Tuff Shed Dialpad (Phone System)

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    Tuff Shed Concur

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    Tuff Shed Fleet Tracking

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