Tuff Shed Status
Real-time updates of Tuff Shed issues and outages
Tuff Shed status is Minor Service Outage
tuffshed.com
888tuffshed.com / Service Connect
Salesforce CRM
Order Management
Field Services
Tuff Shed JD Edwards
Tuff Shed Spiff (Commissions)
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Active Incidents
We are currently investigating the intermittent connectivity issues occurring in JDE.
We are investigating the issue with team members not being able to submit payment on 888tuffshed.com.
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
Recently Resolved Incidents
We are currently investigating the issues related to Spiff and calculating commissions.
We are currently investigating the JDE connectivity and jobs processing issues. Thanks for your patience.
Tuff Shed Outage Survival Guide
Tuff Shed Components
Tuff Shed Office/Collaboration Tools
Email (Outlook/Webmail)
SharePoint
Teams
Office 365
Tuff Shed Websites
tuffshed.com
We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.
888tuffshed.com / Service Connect
We are investigating the issue with team members not being able to submit payment on 888tuffshed.com.
Installer Schedule Board
Tuff Shed Salesforce
Salesforce Platform
Salesforce CRM
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
CPQ
Order Management
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Document Services
Field Services
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Payment Services (Chargent)
Tuff Shed JD Edwards
We are currently investigating the intermittent connectivity issues occurring in JDE.
We are currently investigating the JDE connectivity and jobs processing issues. Thanks for your patience.
Tuff Shed Business Intelligence
Business Objects (BOBJ)
Tableau
Tuff Shed KBMax (Product Configurator)
Tuff Shed Dayforce (HR System)
Tuff Shed Spiff (Commissions)
We are currently investigating the issues related to Spiff and calculating commissions.