Tuff Shed status is Partially Degraded Service

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Salesforce CRM
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Order Management
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Field Services
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Tuff Shed JD Edwards

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Tuff Shed Business Intelligence

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Business Objects (BOBJ)
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Tableau
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

IM-476 - Tableau and BOBJ Reporting may be missing data
Started 24 Aug 2026 19:11:03 (6 days ago), still ongoing
Minor Incident
Monitoring
Business Objects (BOBJ)
Tableau

BOBJ and Tableau data may be missing or inaccurate due to data pipeline failures over the weekend. Tableau flows have been restored and data is updating, we are still working on BOBJ.

IM-474 - Orders Not Syncing to JDE
Started 15 Aug 2026 19:19:41 (15 days ago), still ongoing
Minor Incident
Investigating
Order Management
JD Edwards

We are currently investigating reports of orders not being synced to JDE. Thank you for your patience.

IM-445 Installer Job Completion Packet Automation
Started 9 Dec 2025 21:55:31 (9 months ago), still ongoing
Major Incident
Investigating
Salesforce CRM
Order Management
Field Services

We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

Recently Resolved Incidents

No recent incidents

Tuff Shed Outage Survival Guide

A step-by-step guide to help you survive a Tuff Shed outage
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    Tuff Shed Components

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    Tuff Shed Office/Collaboration Tools

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    Email (Outlook/Webmail)
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    SharePoint
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    Teams
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    Office 365
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    Tuff Shed Websites

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    tuffshed.com
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    888tuffshed.com / Service Connect
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    Installer Schedule Board
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    Tuff Shed Salesforce

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    Salesforce Platform
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    Salesforce CRM
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (9 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    CPQ
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    now
    Order Management
    Sun 23
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    now
    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (9 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    IM-474 - Orders Not Syncing to JDE
    Started 15 Aug 2026 19:19:41 (15 days ago), still ongoing
    Minor Incident
    Investigating
    Order Management
    JD Edwards

    We are currently investigating reports of orders not being synced to JDE. Thank you for your patience.

    Document Services
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    now
    Field Services
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    Fri 28
    Sat 29
    now
    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (9 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Payment Services (Chargent)
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    Tuff Shed JD Edwards

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    IM-474 - Orders Not Syncing to JDE
    Started 15 Aug 2026 19:19:41 (15 days ago), still ongoing
    Minor Incident
    Investigating
    Order Management
    JD Edwards

    We are currently investigating reports of orders not being synced to JDE. Thank you for your patience.

    Tuff Shed Business Intelligence

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    Business Objects (BOBJ)
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    IM-476 - Tableau and BOBJ Reporting may be missing data
    Started 24 Aug 2026 19:11:03 (6 days ago), still ongoing
    Minor Incident
    Monitoring
    Business Objects (BOBJ)
    Tableau

    BOBJ and Tableau data may be missing or inaccurate due to data pipeline failures over the weekend. Tableau flows have been restored and data is updating, we are still working on BOBJ.

    Tableau
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    now
    IM-476 - Tableau and BOBJ Reporting may be missing data
    Started 24 Aug 2026 19:11:03 (6 days ago), still ongoing
    Minor Incident
    Monitoring
    Business Objects (BOBJ)
    Tableau

    BOBJ and Tableau data may be missing or inaccurate due to data pipeline failures over the weekend. Tableau flows have been restored and data is updating, we are still working on BOBJ.

    Tuff Shed KBMax (Product Configurator)

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    Tuff Shed Dayforce (HR System)

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    Tuff Shed Spiff (Commissions)

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    Tuff Shed Site Network Connectivity

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    Tuff Shed IT Support Tools

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    Jira
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    Confluence
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    IT Support Portal
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    Tuff Shed Dialpad (Phone System)

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    Tuff Shed Concur

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    Tuff Shed Fleet Tracking

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