Tuff Shed Status

Tuff Shed Status

Real-time updates of Tuff Shed issues and outages

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Tuff Shed status is Partially Degraded Service

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Tuff Shed Websites

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tuffshed.com
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Tuff Shed JD Edwards

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Active Incidents

IM-430 Users may not be able to log in to JDE
Started 6 Oct 2025 20:21:48 (6 days ago), still ongoing
Critical Incident
Monitoring
JD Edwards

Users are unable to access JDE and may see a Gateway timeout error. Our team is investigating this now.

See all updates
IM-426 Pricing is incorrect when reloading a configuration from a email link
Started 19 Sep 2025 22:30:41 (23 days ago), still ongoing
Minor Incident
Investigating
tuffshed.com

We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

See all updates

Recently Resolved Incidents

IM-429 - Users may see a Gateway timeout message when logging in to JDE
Started 3 Oct 2025 20:08:53 (9 days ago), resolved 6 Oct 2025 13:16:57 (7 days ago)
Critical Incident
Resolved
JD Edwards

We are investigating reports that users may not be able to log in to JDE and will see a gateway timeout error message.

See all updates

Tuff Shed Outage Survival Guide

A step-by-step guide to help you survive a Tuff Shed outage
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    Tuff Shed Components

    Tuff Shed Status

    Tuff Shed

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    Tuff Shed Office/Collaboration Tools

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    Email (Outlook/Webmail)
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    SharePoint
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    Teams
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    Office 365
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    Tuff Shed Websites

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    tuffshed.com
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    IM-426 Pricing is incorrect when reloading a configuration from a email link
    Started 19 Sep 2025 22:30:41 (23 days ago), still ongoing
    Minor Incident
    Investigating
    tuffshed.com

    We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

    See all updates
    888tuffshed.com / Service Connect
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    Installer Schedule Board
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    Tuff Shed Salesforce

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    Salesforce Platform
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    Salesforce CRM
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    CPQ
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    Order Management
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    Document Services
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    Field Services
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    Payment Services (Chargent)
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    Tuff Shed JD Edwards

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    IM-429 - Users may see a Gateway timeout message when logging in to JDE
    Started 3 Oct 2025 20:08:53 (9 days ago), resolved 6 Oct 2025 13:16:57 (7 days ago)
    Critical Incident
    Resolved
    JD Edwards

    We are investigating reports that users may not be able to log in to JDE and will see a gateway timeout error message.

    See all updates
    IM-430 Users may not be able to log in to JDE
    Started 6 Oct 2025 20:21:48 (6 days ago), still ongoing
    Critical Incident
    Monitoring
    JD Edwards

    Users are unable to access JDE and may see a Gateway timeout error. Our team is investigating this now.

    See all updates

    Tuff Shed Business Intelligence

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    Business Objects (BOBJ)
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    Tableau
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    Tuff Shed KBMax (Product Configurator)

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    Tuff Shed Dayforce (HR System)

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    Tuff Shed Spiff (Commissions)

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    Tuff Shed Site Network Connectivity

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    Tuff Shed IT Support Tools

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    Jira
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    Confluence
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    IT Support Portal
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    Tuff Shed Dialpad (Phone System)

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    Tuff Shed Concur

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    Tuff Shed Fleet Tracking

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