Tuff Shed Status
Real-time updates of Tuff Shed issues and outages
Tuff Shed status is Operational
Salesforce CRM
CPQ
Order Management
Field Services
Tuff Shed KBMax (Product Configurator)
Tuff Shed Spiff (Commissions)
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Active Incidents
We are currently investigating an issue where key sales are not showing the correct status despite taking purchase.
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Recently Resolved Incidents
We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.
We are currently investigating reported issues where spiff is not reporting commissions or advances. More to come on this and thanks for your patience while we investigate.
Tuff Shed Outage Survival Guide
Tuff Shed Components
Tuff Shed Office/Collaboration Tools
Email (Outlook/Webmail)
SharePoint
Teams
Office 365
Tuff Shed Websites
tuffshed.com
888tuffshed.com / Service Connect
Installer Schedule Board
Tuff Shed Salesforce
Salesforce Platform
Salesforce CRM
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
CPQ
We are currently investigating an issue where key sales are not showing the correct status despite taking purchase.
Order Management
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Document Services
Field Services
We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.
Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.
Payment Services (Chargent)
Tuff Shed JD Edwards
Tuff Shed Business Intelligence
Business Objects (BOBJ)
Tableau
Tuff Shed KBMax (Product Configurator)
We are investigating the issue where team members are not able to save quotes in the configurator. Thanks for your patience.
Tuff Shed Dayforce (HR System)
Tuff Shed Spiff (Commissions)
We are currently investigating reported issues where spiff is not reporting commissions or advances. More to come on this and thanks for your patience while we investigate.