Tuff Shed Status

Tuff Shed Status

Real-time updates of Tuff Shed issues and outages

Jump to:IncidentsOutage GuideAlternativesTuff Shed siteStatus page

Tuff Shed status is Minor Service Outage

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Teams
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Tuff Shed Websites

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888tuffshed.com / Service Connect
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Salesforce Platform
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Tableau
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Tuff Shed KBMax (Product Configurator)

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

IM-355 Users being kicked out of configurator on Service Connect
Started 7 Sep 2024 16:20:49 (11 days ago), resolved 16 Sep 2024 19:59:10 (2 days ago)
Major Incident
Resolved
KBMax (Product Configurator)

We're investigating reports of users being kicked out of the configurator while trying to build a quote through Service Connect.

See all updates
IM-356 IM-356 Timeout errors occurring in Salesforce
Started 9 Sep 2024 21:10:00 (9 days ago), resolved 16 Sep 2024 18:57:50 (2 days ago)
Minor Incident
Resolved
Salesforce Platform

Users are experiencing intermittent timeout errors in Salesforce after trying to save a quote. We've escalated this to Salesforce as a top priority.

See all updates
IM-353 Camera stops working in Microsoft Teams
Started 26 Aug 2024 16:57:11 (23 days ago), resolved 12 Sep 2024 19:47:29 (6 days ago)
Minor Incident
Resolved
Teams

Some users are receiving an error when trying to use their laptop camera during a MS Teams Meeting. This appears to be an issue with the camera driver on the laptop. Please contact IT Support if you experiencing this issue.

See all updates
IM-357 Region Sales Summary in Tableau failed to run
Started 11 Sep 2024 14:50:05 (7 days ago), resolved 12 Sep 2024 16:50:01 (6 days ago)
Minor Incident
Resolved
Tableau

The Region Sales Summary in Tableau failed to run. Our team is investigating this now.

See all updates

Tuff Shed Outage Survival Guide

A step-by-step guide to help you survive a Tuff Shed outage
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    Tuff Shed Components

    Tuff Shed Status

    Tuff Shed

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    Tuff Shed Office/Collaboration Tools

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    Email (Outlook/Webmail)
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    SharePoint
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    Teams
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    IM-353 Camera stops working in Microsoft Teams
    Started 26 Aug 2024 16:57:11 (23 days ago), resolved 12 Sep 2024 19:47:29 (6 days ago)
    Minor Incident
    Resolved
    Teams

    Some users are receiving an error when trying to use their laptop camera during a MS Teams Meeting. This appears to be an issue with the camera driver on the laptop. Please contact IT Support if you experiencing this issue.

    See all updates
    Office 365
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    Tuff Shed Websites

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    tuffshed.com
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    888tuffshed.com / Service Connect
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    Installer Schedule Board
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    Tuff Shed Salesforce

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    Salesforce Platform
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    IM-356 IM-356 Timeout errors occurring in Salesforce
    Started 9 Sep 2024 21:10:00 (9 days ago), resolved 16 Sep 2024 18:57:50 (2 days ago)
    Minor Incident
    Resolved
    Salesforce Platform

    Users are experiencing intermittent timeout errors in Salesforce after trying to save a quote. We've escalated this to Salesforce as a top priority.

    See all updates
    Salesforce CRM
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    CPQ
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    Order Management
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    Document Services
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    Field Services
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    Payment Services (Chargent)
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    Tuff Shed JD Edwards

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    Tuff Shed Business Intelligence

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    Business Objects (BOBJ)
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    Tableau
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    IM-357 Region Sales Summary in Tableau failed to run
    Started 11 Sep 2024 14:50:05 (7 days ago), resolved 12 Sep 2024 16:50:01 (6 days ago)
    Minor Incident
    Resolved
    Tableau

    The Region Sales Summary in Tableau failed to run. Our team is investigating this now.

    See all updates

    Tuff Shed KBMax (Product Configurator)

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    IM-355 Users being kicked out of configurator on Service Connect
    Started 7 Sep 2024 16:20:49 (11 days ago), resolved 16 Sep 2024 19:59:10 (2 days ago)
    Major Incident
    Resolved
    KBMax (Product Configurator)

    We're investigating reports of users being kicked out of the configurator while trying to build a quote through Service Connect.

    See all updates

    Tuff Shed Dayforce (HR System)

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    Tuff Shed Spiff (Commissions)

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    Tuff Shed Site Network Connectivity

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    Tuff Shed IT Support Tools

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    Jira
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    Confluence
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    IT Support Portal
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    Tuff Shed Dialpad (Phone System)

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    Tuff Shed Concur

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    Tuff Shed Fleet Tracking

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