Tuff Shed Status

Tuff Shed Status

Real-time updates of Tuff Shed issues and outages

Jump to:IncidentsOutage GuideAlternativesTuff Shed siteStatus page

Tuff Shed status is Operational

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tuffshed.com
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888tuffshed.com / Service Connect
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Salesforce CRM
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Order Management
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Field Services
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Tuff Shed JD Edwards

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

IM-460 JDE Intermittent Connectivity Issues
Started 29 Apr 2026 17:35:11 (2 days ago), still ongoing
Major Incident
Monitoring
JD Edwards

We are currently investigating the JDE connectivity and jobs processing issues. Thanks for your patience.

See all updates
IM-456 Service Connect Payment Issue
Started 18 Mar 2026 18:11:24 (1 month ago), still ongoing
Major Incident
Monitoring
888tuffshed.com / Service Connect

We are investigating the issue with team members not being able to submit payment on 888tuffshed.com.

See all updates
IM-445 Installer Job Completion Packet Automation
Started 9 Dec 2025 21:55:31 (5 months ago), still ongoing
Major Incident
Investigating
Salesforce CRM
Order Management
Field Services

We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

IM-426 Pricing is incorrect when reloading a configuration from a email link
Started 19 Sep 2025 22:30:41 (7 months ago), still ongoing
Critical Incident
Investigating
tuffshed.com

We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

See all updates

Recently Resolved Incidents

No recent incidents

Tuff Shed Outage Survival Guide

A step-by-step guide to help you survive a Tuff Shed outage
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    Tuff Shed Components

    Tuff Shed Status

    Tuff Shed

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    Tuff Shed Office/Collaboration Tools

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    Email (Outlook/Webmail)
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    SharePoint
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    Teams
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    Office 365
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    Tuff Shed Websites

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    tuffshed.com
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    IM-426 Pricing is incorrect when reloading a configuration from a email link
    Started 19 Sep 2025 22:30:41 (7 months ago), still ongoing
    Critical Incident
    Investigating
    tuffshed.com

    We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

    See all updates
    888tuffshed.com / Service Connect
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    now
    IM-456 Service Connect Payment Issue
    Started 18 Mar 2026 18:11:24 (1 month ago), still ongoing
    Major Incident
    Monitoring
    888tuffshed.com / Service Connect

    We are investigating the issue with team members not being able to submit payment on 888tuffshed.com.

    See all updates
    Installer Schedule Board
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    Tuff Shed Salesforce

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    Salesforce Platform
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    Salesforce CRM
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (5 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    CPQ
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    Order Management
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (5 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Document Services
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    Field Services
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (5 months ago), still ongoing
    Major Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Payment Services (Chargent)
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    Tuff Shed JD Edwards

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    IM-460 JDE Intermittent Connectivity Issues
    Started 29 Apr 2026 17:35:11 (2 days ago), still ongoing
    Major Incident
    Monitoring
    JD Edwards

    We are currently investigating the JDE connectivity and jobs processing issues. Thanks for your patience.

    See all updates

    Tuff Shed Business Intelligence

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    Business Objects (BOBJ)
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    Tableau
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    Tuff Shed KBMax (Product Configurator)

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    Tuff Shed Dayforce (HR System)

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    Tuff Shed Spiff (Commissions)

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    Tuff Shed Site Network Connectivity

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    Tuff Shed IT Support Tools

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    Jira
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    Confluence
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    IT Support Portal
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    Tuff Shed Dialpad (Phone System)

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    Tuff Shed Concur

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    Tuff Shed Fleet Tracking

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