Tuff Shed Status

Tuff Shed Status

Real-time updates of Tuff Shed issues and outages

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Tuff Shed status is Partially Degraded Service

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tuffshed.com
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Tuff Shed Salesforce

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Salesforce CRM
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Active Incidents

IM-445 Installer Job Completion Packet Automation
Started 9 Dec 2025 21:55:31 (2 months ago), still ongoing
Minor Incident
Investigating
Salesforce CRM
Order Management
Field Services

We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

IM-426 Pricing is incorrect when reloading a configuration from a email link
Started 19 Sep 2025 22:30:41 (5 months ago), still ongoing
Critical Incident
Investigating
tuffshed.com

We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

See all updates

Recently Resolved Incidents

No recent incidents

Tuff Shed Outage Survival Guide

A step-by-step guide to help you survive a Tuff Shed outage
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    Tuff Shed Components

    Tuff Shed Status

    Tuff Shed

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    Tuff Shed Office/Collaboration Tools

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    Tuff Shed Websites

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    tuffshed.com
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    IM-426 Pricing is incorrect when reloading a configuration from a email link
    Started 19 Sep 2025 22:30:41 (5 months ago), still ongoing
    Critical Incident
    Investigating
    tuffshed.com

    We are investigating an issue where the pricing is incorrect when a configuration is loaded using the link in a quote confirmation email. While the pricing is incorrect, users also cannot proceed or checkout with the wrong price. We are working with our vendor to resolve this.

    See all updates
    888tuffshed.com / Service Connect
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    Installer Schedule Board
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    Tuff Shed Salesforce

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    Salesforce Platform
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    Salesforce CRM
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    CPQ
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    Order Management
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Document Services
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    IM-445 Installer Job Completion Packet Automation
    Started 9 Dec 2025 21:55:31 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Salesforce CRM
    Order Management
    Field Services

    We are currently investigating the issue with Salesforce installer job completion packets are not being attached to work orders automatically.

    Currently, there is a workaround. When in a Work Order, look in the upper right-hand corner and click the "Installer Job Completion" button to complete manually.

    Payment Services (Chargent)
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    Tuff Shed JD Edwards

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    Tuff Shed Business Intelligence

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    Tuff Shed KBMax (Product Configurator)

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    Tuff Shed Dayforce (HR System)

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    Tuff Shed Spiff (Commissions)

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    Tuff Shed Site Network Connectivity

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    Tuff Shed IT Support Tools

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    Tuff Shed Concur

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    Tuff Shed Fleet Tracking

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