TestRail Cloud Status: check for TestRail Cloud outages and issues

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TestRail Cloud TestRail Jira Integration (Cloud)

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Active Incidents

No active incidents

Recently Resolved Incidents

Jira Integration Degradation

Started 20 Mar 2026 02:00:43 (7 days ago), resolved 23 Mar 2026 22:20:50 (3 days ago)

Minor Incident

Resolved

TestRail Jira Integration (Cloud)

We are currently investigating an issue affecting authentication for the Jira integration. Some users may experience failures when connecting to Jira or syncing data between TestRail and Jira.

Our team is actively working to identify the root cause and will provide updates as more information becomes available.

Resolved: Following the implementation of the fix, we have completed a period of monitoring and have confirmed that the issue affecting authentication with the Jira integration has been fully resolved, with no further errors observed.

Users should ensure they have reauthenticated with Jira within TestRail to maintain normal functionality.

Thank you for your patience while we worked to resolve this issue.

23 Mar 2026 22:20:50 (3 days ago)

Monitoring: A fix has been implemented for the issue affecting authentication with the Jira integration. We are currently monitoring to ensure the issue is fully resolved.

Users will need to reauthenticate with Jira within TestRail for the fix to take effect. After reauthenticating, normal functionality should resume.

We will continue to monitor and provide further updates as needed.

22 Mar 2026 20:06:35 (4 days ago)

Identified: We are continuing to make progress on implementing the fix. Some customers may still experience issues, including “500 server error” messages when using the Jira integration.

We appreciate your patience and will share further updates as they become available.

22 Mar 2026 00:27:21 (5 days ago)

Identified: Work to implement a fix is ongoing. During this time, some users may encounter “500 server error” messages when attempting to authenticate with or use the Jira integration.

We will share additional updates as they become available.

20 Mar 2026 22:27:55 (6 days ago)

Identified: We are continuing to implement a fix for the issue. Further updates will be provided as progress continues.

20 Mar 2026 17:56:05 (7 days ago)

Identified: We have identified the root cause of the issue affecting authentication for the Jira integration and are actively working to implement a fix. Some users may continue to experience failures when connecting to Jira or syncing data between TestRail and Jira during this time.

We will provide further updates as remediation progresses.

20 Mar 2026 15:31:52 (7 days ago)

Investigating: We are continuing to investigate this issue.

20 Mar 2026 15:30:29 (7 days ago)

Investigating: We are currently investigating an issue affecting authentication for the Jira integration. Some users may experience failures when connecting to Jira or syncing data between TestRail and Jira.

Our team is actively working to identify the root cause and will provide updates as more information becomes available.

20 Mar 2026 02:00:43 (7 days ago)

See all updates

TestRail Cloud Outage Survival Guide

A step-by-step guide to help you survive a TestRail Cloud outage

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TestRail Cloud

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TestRail Cloud

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TestRail Cloud TestRail Jira Integration (Cloud)

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Jira Integration Degradation

Started 20 Mar 2026 02:00:43 (7 days ago), resolved 23 Mar 2026 22:20:50 (3 days ago)

Minor Incident

Resolved

TestRail Jira Integration (Cloud)

We are currently investigating an issue affecting authentication for the Jira integration. Some users may experience failures when connecting to Jira or syncing data between TestRail and Jira.

Our team is actively working to identify the root cause and will provide updates as more information becomes available.

Users should ensure they have reauthenticated with Jira within TestRail to maintain normal functionality.

Thank you for your patience while we worked to resolve this issue.

23 Mar 2026 22:20:50 (3 days ago)

Monitoring: A fix has been implemented for the issue affecting authentication with the Jira integration. We are currently monitoring to ensure the issue is fully resolved.

Users will need to reauthenticate with Jira within TestRail for the fix to take effect. After reauthenticating, normal functionality should resume.

We will continue to monitor and provide further updates as needed.

22 Mar 2026 20:06:35 (4 days ago)

Identified: We are continuing to make progress on implementing the fix. Some customers may still experience issues, including “500 server error” messages when using the Jira integration.

We appreciate your patience and will share further updates as they become available.

22 Mar 2026 00:27:21 (5 days ago)

Identified: Work to implement a fix is ongoing. During this time, some users may encounter “500 server error” messages when attempting to authenticate with or use the Jira integration.

We will share additional updates as they become available.

20 Mar 2026 22:27:55 (6 days ago)

Identified: We are continuing to implement a fix for the issue. Further updates will be provided as progress continues.

20 Mar 2026 17:56:05 (7 days ago)

We will provide further updates as remediation progresses.

20 Mar 2026 15:31:52 (7 days ago)

Investigating: We are continuing to investigate this issue.

20 Mar 2026 15:30:29 (7 days ago)

Our team is actively working to identify the root cause and will provide updates as more information becomes available.

20 Mar 2026 02:00:43 (7 days ago)

See all updates

TestRail Cloud Status

Real-time updates of TestRail Cloud issues and outages

TestRail Cloud status is Operational

TestRail Cloud TestRail Jira Integration (Cloud)

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Active Incidents

Recently Resolved Incidents

TestRail Cloud Outage Survival Guide

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TestRail Cloud

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TestRail Cloud TestRail Jira Integration (Cloud)

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