Monta status is Operational

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Monta General availability

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Monta Charge - App

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Zaptec
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Monta Charging

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Active Incidents

Disconnections on Autel Charge Points
Started 31 Mar 2025 18:07:34 (1 day ago), still ongoing
Minor Incident
Monitoring
Charging

We are aware that Autel is currently experiencing intermittent disconnections on their end. While our platform remains fully operational and stable, these disruptions originate from Autel’s services and may temporarily impact connectivity for users relying on their systems.

If you are affected, we recommend restarting your device by cutting power and turning it back on to force a reconnection.

If the issue persists, please contact Autel support directly for further assistance - https://autelenergy.eu/pages/contact-us

No need to contact Monta Support

Recently Resolved Incidents

Zaptec is currently experiencing some delays
Started 1 Apr 2025 10:31:35 (15 hours ago), resolved 1 Apr 2025 20:03:58 (6 hours ago)
Minor Incident
Resolved
Zaptec
Charging

The Zaptec Portal is unresponsive, and the Zaptec app is running slowly.

Zaptec has implemented a fix and we are monitoring the results together. User may still experience some delays in starting a charging session.

For updates, please visit Zaptec Status Page https://zaptec.statuspage.io/

Thank you for your patience.

Brief Network Outage
Started 27 Mar 2025 09:19:12 (6 days ago), resolved 27 Mar 2025 09:19:12 (6 days ago)
Major Incident
Resolved
General availability

We are investigating a brief network outage. All systems are operating again now.

Thank you for your understanding

Issue with Payment Capture
Started 26 Mar 2025 09:45:07 (7 days ago), resolved 26 Mar 2025 10:13:58 (7 days ago)
Minor Incident
Resolved
Monta Charge - App

We are currently investigating an issue affecting some payment capture attempts. As a result, certain transactions may fail or appear as pending without being fully processed. Our team is working to identify the root cause and implement a fix.

Monta Outage Survival Guide

A step-by-step guide to help you survive a Monta outage
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    Monta Components

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    Monta General availability

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    Mon 31
    Tue 1
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    Brief Network Outage
    Started 27 Mar 2025 09:19:12 (6 days ago), resolved 27 Mar 2025 09:19:12 (6 days ago)
    Major Incident
    Resolved
    General availability

    We are investigating a brief network outage. All systems are operating again now.

    Thank you for your understanding

    Monta Charge - App

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    Issue with Payment Capture
    Started 26 Mar 2025 09:45:07 (7 days ago), resolved 26 Mar 2025 10:13:58 (7 days ago)
    Minor Incident
    Resolved
    Monta Charge - App

    We are currently investigating an issue affecting some payment capture attempts. As a result, certain transactions may fail or appear as pending without being fully processed. Our team is working to identify the root cause and implement a fix.

    Monta Hub - Web Portal

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    Monta Partner API

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    Monta OCPP

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    Monta Internal APIs

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    Monta Charge point integrations

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    Easee
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    Zaptec
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    Zaptec is currently experiencing some delays
    Started 1 Apr 2025 10:31:35 (15 hours ago), resolved 1 Apr 2025 20:03:58 (6 hours ago)
    Minor Incident
    Resolved
    Zaptec
    Charging

    The Zaptec Portal is unresponsive, and the Zaptec app is running slowly.

    Zaptec has implemented a fix and we are monitoring the results together. User may still experience some delays in starting a charging session.

    For updates, please visit Zaptec Status Page https://zaptec.statuspage.io/

    Thank you for your patience.

    Wallbox
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    Charge Amps
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    ABB
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    Monta Roaming

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    Spirii
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    Other Roaming Providers
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    Monta Smart charge

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    Monta Car Integrations

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    Monta Third Parties

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    Zaptec OCPP
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    Zaptec Charger backend
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    Zaptec API
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    Easee Easee Cloud & API
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    Easee OCPP
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    Monta Wallet

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    Monta Customer Service

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    Monta Charging

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    Zaptec is currently experiencing some delays
    Started 1 Apr 2025 10:31:35 (15 hours ago), resolved 1 Apr 2025 20:03:58 (6 hours ago)
    Minor Incident
    Resolved
    Zaptec
    Charging

    The Zaptec Portal is unresponsive, and the Zaptec app is running slowly.

    Zaptec has implemented a fix and we are monitoring the results together. User may still experience some delays in starting a charging session.

    For updates, please visit Zaptec Status Page https://zaptec.statuspage.io/

    Thank you for your patience.

    Disconnections on Autel Charge Points
    Started 31 Mar 2025 18:07:34 (1 day ago), still ongoing
    Minor Incident
    Monitoring
    Charging

    We are aware that Autel is currently experiencing intermittent disconnections on their end. While our platform remains fully operational and stable, these disruptions originate from Autel’s services and may temporarily impact connectivity for users relying on their systems.

    If you are affected, we recommend restarting your device by cutting power and turning it back on to force a reconnection.

    If the issue persists, please contact Autel support directly for further assistance - https://autelenergy.eu/pages/contact-us

    No need to contact Monta Support

    Monta Shop

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