Monta Status
Real-time updates of Monta issues and outages
Monta status is Operational
Monta Hub - Web Portal
Zaptec
Monta Charging
Active Incidents
We are aware that Autel is currently experiencing intermittent disconnections on their end. While our platform remains fully operational and stable, these disruptions originate from Autel’s services and may temporarily impact connectivity for users relying on their systems.
If you are affected, we recommend restarting your device by cutting power and turning it back on to force a reconnection.
If the issue persists, please contact Autel support directly for further assistance - https://autelenergy.eu/pages/contact-us
No need to contact Monta Support
Recently Resolved Incidents
We’d like to provide an update regarding a recent issue affecting access to the Load Balancing view via the Portal and Hub.
Timeline: Beginning between Thursday and Friday, users may have noticed that links to the Load Balancing view were no longer functioning as expected.
Cause: During efforts to restore these links, they were inadvertently redirected to a new, in-development version of the CPI Tool's Load Balancing view. This version is not yet feature-complete, which resulted in limited functionality for affected users.
Resolution: As of Monday, 7th of April, 14:30 UTC, our development team has updated the feature flag configuration to point the links back to the original Load Balancing view. Full functionality has now been restored.
We apologize for any inconvenience this may have caused and appreciate your patience as we continue to improve the platform.
The Zaptec Portal is unresponsive, and the Zaptec app is running slowly.
Zaptec has implemented a fix and we are monitoring the results together. User may still experience some delays in starting a charging session.
For updates, please visit Zaptec Status Page https://zaptec.statuspage.io/
Thank you for your patience.
Monta Outage Survival Guide
Monta Components
Monta General availability
Monta Charge - App
Monta Hub - Web Portal
We’d like to provide an update regarding a recent issue affecting access to the Load Balancing view via the Portal and Hub.
Timeline: Beginning between Thursday and Friday, users may have noticed that links to the Load Balancing view were no longer functioning as expected.
Cause: During efforts to restore these links, they were inadvertently redirected to a new, in-development version of the CPI Tool's Load Balancing view. This version is not yet feature-complete, which resulted in limited functionality for affected users.
Resolution: As of Monday, 7th of April, 14:30 UTC, our development team has updated the feature flag configuration to point the links back to the original Load Balancing view. Full functionality has now been restored.
We apologize for any inconvenience this may have caused and appreciate your patience as we continue to improve the platform.
Monta Partner API
Monta OCPP
Monta Internal APIs
Monta Charge point integrations
Easee
Zaptec
The Zaptec Portal is unresponsive, and the Zaptec app is running slowly.
Zaptec has implemented a fix and we are monitoring the results together. User may still experience some delays in starting a charging session.
For updates, please visit Zaptec Status Page https://zaptec.statuspage.io/
Thank you for your patience.
Wallbox
Charge Amps
ABB
Monta Roaming
Spirii
Other Roaming Providers
Monta Smart charge
Monta Car Integrations
Monta Third Parties
Zaptec OCPP
Zaptec Charger backend
Zaptec API
Easee Easee Cloud & API
Easee OCPP
Monta Wallet
Monta Customer Service
Monta Charging
The Zaptec Portal is unresponsive, and the Zaptec app is running slowly.
Zaptec has implemented a fix and we are monitoring the results together. User may still experience some delays in starting a charging session.
For updates, please visit Zaptec Status Page https://zaptec.statuspage.io/
Thank you for your patience.
We are aware that Autel is currently experiencing intermittent disconnections on their end. While our platform remains fully operational and stable, these disruptions originate from Autel’s services and may temporarily impact connectivity for users relying on their systems.
If you are affected, we recommend restarting your device by cutting power and turning it back on to force a reconnection.
If the issue persists, please contact Autel support directly for further assistance - https://autelenergy.eu/pages/contact-us
No need to contact Monta Support