MoEngage Status: check for MoEngage outages and issues

MoEngage status is Operational

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Dashboard

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Push APIs

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Dashboard

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Push APIs

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Dashboard

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Push APIs

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Dashboard

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See all 211 MoEngage components

Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Dashboard-04 – Campaign Engagement Statistics Delayed

Started 28 Oct 2026 08:06:33 (1 day ago), resolved 28 Oct 2026 10:31:39 (1 day ago)

Minor Incident

Resolved

Campaign Stats

We experienced degraded performance while processing Campaign Engagement statistics, including impressions, opens, clicks, and likes. The issue has been resolved, and we are actively monitoring the system. However, delays of more than 30 minutes may continue for some time as processing returns to normal.

Campaign sending and Delivery statistics remain unaffected. We apologize for the inconvenience and appreciate your patience.

See all updates

Dashboard Login and Sign-Ups via Google failing

Started 28 Oct 2026 08:38:28 (1 day ago), resolved 28 Oct 2026 09:01:52 (1 day ago)

Major Incident

Resolved

Dashboard

More...

We are facing an outage for dashboard login and sign-ups via Google Auth across all Dashboards. We have identified the issue and team is actively working on fixing it.

See all updates

Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

Identified: The Push API for All-Users and Custom-Segment sends has been restored. Our team continues to work on restoring the Campaigns v1 API. Existing campaigns that are already created and running remain unaffected.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

Investigating: The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

MoEngage Outage Survival Guide

A step-by-step guide to help you survive a MoEngage outage

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MoEngage Components

MoEngage

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MoEngage dashboard-01

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Data Processing

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One-time & Periodic Campaigns - Mobile Push & Web Push

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One-time & Periodic Campaigns - Email

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One-time & Periodic Campaigns - SMS

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One-time & Periodic Campaigns - Connectors

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One-time & Periodic Campaigns - Flows

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In-app & On-site Messaging

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Dashboard

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Dashboard Login and Sign-Ups via Google failing

Started 28 Oct 2026 08:38:28 (1 day ago), resolved 28 Oct 2026 09:01:52 (1 day ago)

Major Incident

Resolved

Dashboard

More...

We are facing an outage for dashboard login and sign-ups via Google Auth across all Dashboards. We have identified the issue and team is actively working on fixing it.

See all updates

Segmentation

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Campaign Stats

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Event Triggered Campaigns and Flows

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Analytics (Analyze Capabilities)

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User Imports

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User Exports

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CSV / File Segment Uploads

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Data APIs

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Push APIs

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Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

Custom Segment API

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Dynamic Product Messaging

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Campaign Exports

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One-time & Periodic Campaigns - Facebook Audience

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Cards

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Inform

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Event Exports (Streams)

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One-time & Periodic Campaigns - WhatsApp

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One-time & Periodic Campaigns - Google Ads Audience

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MoEngage dashboard-02

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Data Processing

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One-time & Periodic Campaigns - Mobile Push & Web Push

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One-time & Periodic Campaigns - Email

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One-time & Periodic Campaigns - SMS

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One-time & Periodic Campaigns - Connectors

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One-time & Periodic Campaigns - Flows

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In-app & On-site Messaging

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Dashboard

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Dashboard Login and Sign-Ups via Google failing

Started 28 Oct 2026 08:38:28 (1 day ago), resolved 28 Oct 2026 09:01:52 (1 day ago)

Major Incident

Resolved

Dashboard

More...

We are facing an outage for dashboard login and sign-ups via Google Auth across all Dashboards. We have identified the issue and team is actively working on fixing it.

See all updates

Segmentation

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Campaign Stats

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Event Triggered Campaigns and Flows

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Analytics (Analyze Capabilities)

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User Imports

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User Exports

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CSV / File Segment Uploads

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Data APIs

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Push APIs

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Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

Custom Segment API

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Dynamic Product Messaging

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Campaign Exports

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One-time & Periodic Campaigns - Facebook Audience

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Cards

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Inform

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Event Exports (Streams)

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One-time & Periodic Campaigns - WhatsApp

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One-time & Periodic Campaigns - Google Ads Audience

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MoEngage dashboard-03

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Data Processing

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One-time & Periodic Campaigns - Mobile Push & Web Push

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One-time & Periodic Campaigns - Email

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One-time & Periodic Campaigns - SMS

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One-time & Periodic Campaigns - Connectors

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One-time & Periodic Campaigns - Flows

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In-app & On-site Messaging

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Dashboard

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Dashboard Login and Sign-Ups via Google failing

Started 28 Oct 2026 08:38:28 (1 day ago), resolved 28 Oct 2026 09:01:52 (1 day ago)

Major Incident

Resolved

Dashboard

More...

We are facing an outage for dashboard login and sign-ups via Google Auth across all Dashboards. We have identified the issue and team is actively working on fixing it.

See all updates

Segmentation

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Campaign Stats

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Event Triggered Campaigns and Flows

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Analytics (Analyze Capabilities)

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User Imports

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User Exports

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CSV / File Segment Uploads

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Data APIs

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Push APIs

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Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

Custom Segment API

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now

Dynamic Product Messaging

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Campaign Exports

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One-time & Periodic Campaigns - Facebook Audience

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Cards

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Inform

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User Profile

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Event Exports (Streams)

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One-time & Periodic Campaigns - WhatsApp

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One-time & Periodic Campaigns - Google Ads Audience

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MoEngage dashboard-04

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Data Processing

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One-time & Periodic Campaigns - Mobile Push & Web Push

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One-time & Periodic Campaigns - Email

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One-time & Periodic Campaigns - SMS

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One-time & Periodic Campaigns - Connectors

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One-time & Periodic Campaigns - Flows

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In-app & On-site Messaging

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Dashboard

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Dashboard Login and Sign-Ups via Google failing

Started 28 Oct 2026 08:38:28 (1 day ago), resolved 28 Oct 2026 09:01:52 (1 day ago)

Major Incident

Resolved

Dashboard

More...

We are facing an outage for dashboard login and sign-ups via Google Auth across all Dashboards. We have identified the issue and team is actively working on fixing it.

See all updates

Segmentation

Thu 22

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now

Campaign Stats

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Dashboard-04 – Campaign Engagement Statistics Delayed

Started 28 Oct 2026 08:06:33 (1 day ago), resolved 28 Oct 2026 10:31:39 (1 day ago)

Minor Incident

Resolved

Campaign Stats

Campaign sending and Delivery statistics remain unaffected. We apologize for the inconvenience and appreciate your patience.

See all updates

Event Triggered Campaigns and Flows

Thu 22

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Analytics (Analyze Capabilities)

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User Imports

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User Exports

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CSV / File Segment Uploads

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Data APIs

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Push APIs

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Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

Custom Segment API

Thu 22

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Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dynamic Product Messaging

Thu 22

Fri 23

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Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Exports

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Sat 24

Sun 25

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Tue 27

Wed 28

now

One-time & Periodic Campaigns - Facebook Audience

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now

Cards

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Inform

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Fri 23

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Sun 25

Mon 26

Tue 27

Wed 28

now

Event Exports (Streams)

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - WhatsApp

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Google Ads Audience

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

MoEngage dashboard-05

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data Processing

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Mobile Push & Web Push

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Email

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - SMS

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Connectors

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

In-app & On-site Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dashboard

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dashboard Login and Sign-Ups via Google failing

Started 28 Oct 2026 08:38:28 (1 day ago), resolved 28 Oct 2026 09:01:52 (1 day ago)

Major Incident

Resolved

Dashboard

More...

We are facing an outage for dashboard login and sign-ups via Google Auth across all Dashboards. We have identified the issue and team is actively working on fixing it.

See all updates

Segmentation

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Stats

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Event Triggered Campaigns and Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Analytics (Analyze Capabilities)

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Imports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

CSV / File Segment Uploads

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Push APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

Custom Segment API

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dynamic Product Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Facebook Audience

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Cards

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Inform

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

MoEngage dashboard-06

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data Processing

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Mobile Push & Web Push

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Email

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - SMS

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Connectors

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

In-app & On-site Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dashboard

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dashboard Login and Sign-Ups via Google failing

Started 28 Oct 2026 08:38:28 (1 day ago), resolved 28 Oct 2026 09:01:52 (1 day ago)

Major Incident

Resolved

Dashboard

More...

We are facing an outage for dashboard login and sign-ups via Google Auth across all Dashboards. We have identified the issue and team is actively working on fixing it.

See all updates

Segmentation

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Stats

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Event Triggered Campaigns and Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Analytics (Analyze Capabilities)

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Imports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

CSV / File Segment Uploads

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Push APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

MoEngage dashboard-100

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Custom Segment API

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data Processing

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dynamic Product Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Mobile Push & Web Push

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Email

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - SMS

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Facebook Audience

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Connectors

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Cards

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Inform

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Event Exports (Streams)

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

In-app & On-site Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dashboard

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - WhatsApp

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Segmentation

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

MoEngage dashboard-101

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data Processing

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Stats

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Mobile Push & Web Push

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Event Triggered Campaigns and Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Analytics (Analyze Capabilities)

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Email

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Imports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - SMS

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Connectors

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

CSV / File Segment Uploads

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

In-app & On-site Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dashboard

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Push APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Custom Segment API

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Segmentation

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Stats

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dynamic Product Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Event Triggered Campaigns and Flows

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Analytics (Analyze Capabilities)

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Facebook Audience

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Imports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Cards

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

User Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Inform

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

CSV / File Segment Uploads

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Data APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Push APIs

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaigns v1 and Push API Service Disruption

Started 27 Oct 2026 02:20:00 (3 days ago), resolved 27 Oct 2026 14:14:41 (2 days ago)

Major Incident

Resolved

Push APIs

More...

The Push API is currently experiencing downtime across our data centers, resulting in failed or delayed requests. Our team is actively investigating the issue and working to restore service safely.

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

Resolved: The Campaigns v1 API has been restored to normal operation, and the incident is now resolved. Thank you for your patience.

27 Oct 2026 14:14:41 (2 days ago)

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 13:23:29 (2 days ago)

Identified: The Push API for individual-user sends has been restored for all users. Our team continues to work on restoring the remaining affected services.

We’ll provide further updates as more information becomes available. Thank you for your patience.

27 Oct 2026 12:39:53 (2 days ago)

Investigating: We are currently experiencing degraded service with the Campaigns API V1 for creating campaigns. Requests to create campaigns through this API may fail or be rejected.

We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:29:30 (3 days ago)

Investigating: We recommend creating campaigns from the MoEngage dashboard in the meantime. Campaigns that are already created and running are not affected.

We will share an update as soon as we have more information. We apologize for the inconvenience.

27 Oct 2026 03:28:04 (3 days ago)

Investigating: Campaigns v1 API is also experiencing the same downtime across our data centers, resulting in failed or delayed requests.

27 Oct 2026 03:13:44 (3 days ago)

We will keep updating as we debug and more information becomes available.

We apologize for the disruption and appreciate your patience.

27 Oct 2026 02:20:00 (3 days ago)

See all updates

Custom Segment API

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Dynamic Product Messaging

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Campaign Exports

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Facebook Audience

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Cards

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Inform

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Event Exports (Streams)

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - WhatsApp

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

One-time & Periodic Campaigns - Google Ads Audience

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

Tue 27

Wed 28

now

Stay ahead of MoEngage outages

MoEngage Status

Real-time updates of MoEngage issues and outages

MoEngage status is Operational

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Dashboard

Push APIs

Dashboard

Push APIs

Dashboard

You're checking on MoEngage - but is your own site converting?

Active Incidents

Recently Resolved Incidents

MoEngage Outage Survival Guide

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MoEngage

MoEngage dashboard-01

Data Processing

One-time & Periodic Campaigns - Mobile Push & Web Push

One-time & Periodic Campaigns - Email

One-time & Periodic Campaigns - SMS

One-time & Periodic Campaigns - Connectors

One-time & Periodic Campaigns - Flows

In-app & On-site Messaging

Dashboard

Segmentation

Campaign Stats

Event Triggered Campaigns and Flows

Analytics (Analyze Capabilities)

User Imports

User Exports

CSV / File Segment Uploads

Data APIs

Push APIs

Custom Segment API

Dynamic Product Messaging

Campaign Exports

One-time & Periodic Campaigns - Facebook Audience

Cards

Inform

Event Exports (Streams)

One-time & Periodic Campaigns - WhatsApp

One-time & Periodic Campaigns - Google Ads Audience

MoEngage dashboard-02

Data Processing

One-time & Periodic Campaigns - Mobile Push & Web Push

One-time & Periodic Campaigns - Email

One-time & Periodic Campaigns - SMS

One-time & Periodic Campaigns - Connectors

One-time & Periodic Campaigns - Flows

In-app & On-site Messaging

Dashboard

Segmentation

Campaign Stats

Event Triggered Campaigns and Flows

Analytics (Analyze Capabilities)

User Imports

User Exports

CSV / File Segment Uploads

Data APIs

Push APIs

Custom Segment API

Dynamic Product Messaging

Campaign Exports

One-time & Periodic Campaigns - Facebook Audience

Cards

Inform

Event Exports (Streams)

One-time & Periodic Campaigns - WhatsApp

One-time & Periodic Campaigns - Google Ads Audience

MoEngage dashboard-03

Data Processing

One-time & Periodic Campaigns - Mobile Push & Web Push

One-time & Periodic Campaigns - Email

One-time & Periodic Campaigns - SMS

One-time & Periodic Campaigns - Connectors

One-time & Periodic Campaigns - Flows

In-app & On-site Messaging

Dashboard

Segmentation