Lightspeed - Status: check for Lightspeed

Lightspeed - status is Partially Degraded Service

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Retail POS

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Sales History

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Lightspeed - Lightspeed Retail (S-Series)

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Payments

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Purchase

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See all 83 Lightspeed - components

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Active Incidents

Lightspeed Retail (S-Series) - BridgePay

Started 6 Feb 2026 15:39:22 (19 days ago), still ongoing

Minor Incident

Identified

Payments

We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.

Identified: Our team is actively monitoring the situation and working closely with our partners to understand the scope and expected resolution timeline. We recognize how critical payment processing is to your business and sincerely appreciate your patience.

VERY IMPORTANT: As a precautionary measure, BridgePay is advising that no further payment processing attempts are made while their system is unavailable. Consult their status page for the latest updates and information.

If you would like to explore troubleshooting options or review available next steps, please contact our Support team at [email protected], or start a live chat directly from your Back Office by navigating to the “Support” tab. Our team will be happy to review your account to assist where possible. The S-Series Support Team is available 7 days a week 8am-11pm EST through chat on your Backoffice, Register app, and the Help Center.

Additionally, Gift Card processing is currently down due to the Bridgepay issue.

For the most up-to-date information, please refer to the status pages below:

BridgePay Status Page: https://status.bridgepaynetwork.com/incidents/mgg52286dn24

9 Feb 2026 20:18:03 (16 days ago)

Identified: We are continuing to work on a fix for this issue.

6 Feb 2026 23:55:41 (18 days ago)

Identified: We are continuing to work on a fix for this issue.

6 Feb 2026 23:54:19 (18 days ago)

Additionally, Gift Card processing is currently down due to the Bridgepay issue.

For the most up-to-date information, please refer to the status pages below:

BridgePay Status Page: https://status.bridgepaynetwork.com/incidents/mgg52286dn24

6 Feb 2026 23:48:42 (18 days ago)

Identified: BridgePay is still investigating the issue.

6 Feb 2026 21:11:12 (19 days ago)

Additionally, Gift Card processing is currently down due to the Bridgepay issue.

For the most up-to-date information, please refer to the status pages below:

BridgePay Status Page: https://status.bridgepaynetwork.com/incidents/mgg52286dn24

6 Feb 2026 15:57:07 (19 days ago)

Investigating: We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.

6 Feb 2026 15:39:22 (19 days ago)

See all updates

Recently Resolved Incidents

Sales missing from Sales history

Started 24 Feb 2026 19:57:20 (16 hours ago), resolved 24 Feb 2026 22:24:55 (13 hours ago)

Minor Incident

Resolved

Retail POS

Sales History

We’re investigating an issue where new sales are not appearing in the Sales history page in Lightspeed Retail (X-Series). Thank you for your patience.

See all updates

O-Series: Purchase is unable to be accessed

Started 23 Feb 2026 04:17:36 (2 days ago), resolved 23 Feb 2026 04:32:49 (2 days ago)

Critical Incident

Resolved

Purchase

We have received reports from customers that they receive an Error 500 when trying to access Purchase.

Our teams are working on restoring services as soon as possible.

See all updates

Lightspeed - Outage Survival Guide

A step-by-step guide to help you survive a Lightspeed - outage

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Lightspeed - Components

Lightspeed -

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Lightspeed - Lightspeed Retail (X-Series)

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Authentication

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API

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Customer Management

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Gift Cards & Store Credits

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Help Centre

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Inventory

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Payments

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Products

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Product pricing

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Quotes

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Reporting

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Retail POS

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Sales missing from Sales history

Started 24 Feb 2026 19:57:20 (16 hours ago), resolved 24 Feb 2026 22:24:55 (13 hours ago)

Minor Incident

Resolved

Retail POS

Sales History

We’re investigating an issue where new sales are not appearing in the Sales history page in Lightspeed Retail (X-Series). Thank you for your patience.

See all updates

Retail POS for iPadOS

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Sales History

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Sales missing from Sales history

Started 24 Feb 2026 19:57:20 (16 hours ago), resolved 24 Feb 2026 22:24:55 (13 hours ago)

Minor Incident

Resolved

Retail POS

Sales History

We’re investigating an issue where new sales are not appearing in the Sales history page in Lightspeed Retail (X-Series). Thank you for your patience.

See all updates

Service Orders

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Setup

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Stock Control

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Workflows

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www.vendhq.com

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Lightspeed - Lightspeed Retail (R-Series)

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Retail POS

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Retail API

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Analytics

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Integrated Payments

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Lightspeed - Lightspeed Retail (S-Series)

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BackOffice

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Retail POS

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Payments

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Lightspeed Retail (S-Series) - BridgePay

Started 6 Feb 2026 15:39:22 (19 days ago), still ongoing

Minor Incident

Identified

Payments

We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.

Additionally, Gift Card processing is currently down due to the Bridgepay issue.

For the most up-to-date information, please refer to the status pages below:

BridgePay Status Page: https://status.bridgepaynetwork.com/incidents/mgg52286dn24

9 Feb 2026 20:18:03 (16 days ago)

Identified: We are continuing to work on a fix for this issue.

6 Feb 2026 23:55:41 (18 days ago)

Identified: We are continuing to work on a fix for this issue.

6 Feb 2026 23:54:19 (18 days ago)

Additionally, Gift Card processing is currently down due to the Bridgepay issue.

For the most up-to-date information, please refer to the status pages below:

BridgePay Status Page: https://status.bridgepaynetwork.com/incidents/mgg52286dn24

6 Feb 2026 23:48:42 (18 days ago)

Identified: BridgePay is still investigating the issue.

6 Feb 2026 21:11:12 (19 days ago)

Additionally, Gift Card processing is currently down due to the Bridgepay issue.

For the most up-to-date information, please refer to the status pages below:

BridgePay Status Page: https://status.bridgepaynetwork.com/incidents/mgg52286dn24

6 Feb 2026 15:57:07 (19 days ago)

Investigating: We are currently investigating an issue affecting merchants using Lightspeed Retail (S-Series) using BridgePay. A dedicated team is investigating the issue.

6 Feb 2026 15:39:22 (19 days ago)

See all updates

API

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Lightspeed - Lightspeed eCom (C-Series)

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Lightspeed eCom (Europe)

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Lightspeed eCom (North America & Australia)

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Lightspeed - Lightspeed Restaurant (K-Series)

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POS

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Back Office

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Back Office - Reporting

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API (incl. Online Orders)

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Order Anywhere

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Payments

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Lightspeed Payments

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Lightspeed - Lightspeed Restaurant (G-Series)

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POS

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Lightspeed Payments

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Backoffice

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API

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Lightspeed - Lightspeed Restaurant (L-Series)

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Manager

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API (incl. Online Orders)

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Lightspeed Payments

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Lightspeed - Lightspeed Restaurant (O-Series)

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POS

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Standard Reporting

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Back Office

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Purchase

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O-Series: Purchase is unable to be accessed

Started 23 Feb 2026 04:17:36 (2 days ago), resolved 23 Feb 2026 04:32:49 (2 days ago)

Critical Incident

Resolved

Purchase

We have received reports from customers that they receive an Error 500 when trying to access Purchase.

Our teams are working on restoring services as soon as possible.

See all updates

Insights

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API

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Produce

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Lightspeed Payments

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Lightspeed Bump Screen by Bump It

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Online Ordering

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Ordering Integrations

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Payment Integrations

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Accounting Integrations

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Support (Phone/Email/Live Chat)

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Lightspeedhq.com.au (Website)

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Lightspeed - Lightspeed Golf

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Tee Sheets

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Marketplace

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House Accounts

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Business Intelligence

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Mobile Apps

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Partner API

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Lightspeed - Lightspeed Loyalty

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Dashboard

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Hospitality Integration

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Retail Integration

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Lightspeed - Lightspeed Support

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Phone Support

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Chat Support

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Email Support

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Lightspeed - Status

Real-time updates of Lightspeed - issues and outages

Lightspeed - status is Partially Degraded Service

Retail POS

Sales History

Lightspeed - Lightspeed Retail (S-Series)

Payments

Purchase

Active Incidents

Recently Resolved Incidents

Lightspeed - Outage Survival Guide

Lightspeed - Components

Lightspeed -

Lightspeed - Lightspeed Retail (X-Series)

Authentication

API

Customer Management

Gift Cards & Store Credits

Help Centre

Inventory

Payments

Products

Product pricing

Quotes

Reporting

Retail POS

Retail POS for iPadOS

Sales History

Service Orders

Setup

Stock Control

Workflows

www.vendhq.com

Lightspeed - Lightspeed Retail (R-Series)

Retail POS

Retail API

Analytics

Integrated Payments

Lightspeed - Lightspeed Retail (S-Series)

BackOffice

Retail POS

Payments

API

Lightspeed - Lightspeed eCom (C-Series)

Lightspeed eCom (Europe)

Lightspeed eCom (North America & Australia)

Lightspeed - Lightspeed Restaurant (K-Series)

POS

Back Office

Back Office - Reporting

API (incl. Online Orders)

Order Anywhere

Payments

Lightspeed Payments

Lightspeed - Lightspeed Restaurant (G-Series)

POS

Lightspeed Payments

Backoffice

API

Lightspeed - Lightspeed Restaurant (L-Series)

Manager

POS

API (incl. Online Orders)

Lightspeed Payments

Lightspeed - Lightspeed Restaurant (O-Series)

POS

Standard Reporting

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Purchase

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API

Produce

Lightspeed Payments

Lightspeed Bump Screen by Bump It

Online Ordering

Ordering Integrations

Payment Integrations

Accounting Integrations

Support (Phone/Email/Live Chat)

Lightspeedhq.com.au (Website)