Lightspeed - Status
Real-time updates of Lightspeed - issues and outages
Lightspeed - status is Minor Service Outage
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Lightspeed - Lightspeed Retail (R-Series)
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Retail POS
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Insights
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Lightspeed Invoicing Customer Deposit Balance Discrepancies
Started 2 Apr 2026 13:40:41 (4 days ago), still ongoing
Major Incident
Monitoring
Retail POS
We are currently investigating reports of incorrect customer credit account balances for R-Series merchants who have been onboarded to Lightspeed Invoicing in the past 2 days. Our engineering team is actively working to identify and resolve these imbalances.
Recently Resolved Incidents
Lightspeed Insights (O-Series) - Missing Sales Reports
Started 5 Apr 2026 21:26:46 (22 hours ago), resolved 6 Apr 2026 00:08:10 (20 hours ago)
Minor Incident
Resolved
Insights
We are currently investigating an issue where sales reports for April 5 are not appearing in Insights.
Our team is actively working to identify the root cause and restore accurate reporting as quickly as possible.
O-Series: Insights Custom reports are not loading for some users
Started 1 Apr 2026 01:10:17 (6 days ago), resolved 1 Apr 2026 03:26:21 (6 days ago)
Minor Incident
Resolved
Insights
Our team is currently addressing a service disruption affecting Insights Custom reports. This appears to be related to an upstream provider, and we are engaged with their technical team to expedite a fix.
We will post another update once we have a clearer timeline for resolution.
Lightspeed - Outage Survival Guide
A step-by-step guide to help you survive a Lightspeed - outage
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Lightspeed - Components
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Lightspeed - Lightspeed Retail (X-Series)
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Authentication
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API
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Customer Management
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Gift Cards & Store Credits
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Help Centre
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Inventory
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Payments
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Products
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Product pricing
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Quotes
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Reporting
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Retail POS
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Retail POS for iPadOS
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Sales History
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Service Orders
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Setup
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Stock Control
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Workflows
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www.vendhq.com
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Lightspeed - Lightspeed Retail (R-Series)
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Retail POS
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Lightspeed Invoicing Customer Deposit Balance Discrepancies
Started 2 Apr 2026 13:40:41 (4 days ago), still ongoing
Major Incident
Monitoring
Retail POS
We are currently investigating reports of incorrect customer credit account balances for R-Series merchants who have been onboarded to Lightspeed Invoicing in the past 2 days. Our engineering team is actively working to identify and resolve these imbalances.
Retail API
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Analytics
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Integrated Payments
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Lightspeed - Lightspeed Retail (S-Series)
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BackOffice
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Retail POS
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Payments
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API
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Lightspeed - Lightspeed eCom (C-Series)
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Lightspeed eCom (Europe)
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Lightspeed eCom (North America & Australia)
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Lightspeed - Lightspeed Restaurant (K-Series)
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POS
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Back Office
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Back Office - Reporting
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API (incl. Online Orders)
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Order Anywhere
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Payments
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Lightspeed Payments
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Advanced Insights
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Inventory
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Pulse
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Reservations
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Tasks
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Tempo
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Benchmarks & Trends
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KDS
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Lightspeed - Lightspeed Restaurant (G-Series)
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POS
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Lightspeed Payments
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Backoffice
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API
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Lightspeed - Lightspeed Restaurant (L-Series)
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Manager
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POS
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API (incl. Online Orders)
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Lightspeed Payments
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Lightspeed - Lightspeed Restaurant (O-Series)
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POS
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Standard Reporting
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Back Office
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Purchase
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Insights
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O-Series: Insights Custom reports are not loading for some users
Started 1 Apr 2026 01:10:17 (6 days ago), resolved 1 Apr 2026 03:26:21 (6 days ago)
Minor Incident
Resolved
Insights
Our team is currently addressing a service disruption affecting Insights Custom reports. This appears to be related to an upstream provider, and we are engaged with their technical team to expedite a fix.
We will post another update once we have a clearer timeline for resolution.
Lightspeed Insights (O-Series) - Missing Sales Reports
Started 5 Apr 2026 21:26:46 (22 hours ago), resolved 6 Apr 2026 00:08:10 (20 hours ago)
Minor Incident
Resolved
Insights
We are currently investigating an issue where sales reports for April 5 are not appearing in Insights.
Our team is actively working to identify the root cause and restore accurate reporting as quickly as possible.
API
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Produce
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Lightspeed Payments
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Lightspeed Bump Screen by Bump It
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Online Ordering
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Ordering Integrations
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Payment Integrations
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Accounting Integrations
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Support (Phone/Email/Live Chat)
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Lightspeedhq.com.au (Website)
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Lightspeed - Lightspeed Golf
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Tee Sheets
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Marketplace
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House Accounts
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Business Intelligence
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Mobile Apps
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Partner API
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Lightspeed - Lightspeed Loyalty
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Dashboard
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Hospitality Integration
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Retail Integration
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Lightspeed - Lightspeed Support
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Phone Support
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Chat Support
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Email Support
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