Lightspeed - Status
Real-time updates of Lightspeed - issues and outages
Lightspeed - status is Operational
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Retail POS
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BackOffice
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Chat Support
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Chat Support Unavailable
Started 9 Jan 2026 20:33:09 (3 days ago), resolved 9 Jan 2026 21:33:34 (3 days ago)
Minor Incident
Resolved
Chat Support
Support chat systems are currently unavailable. We are investigating the issue. Customers can continue to reach out to us through phone or email.
Issues with receipt printing - Receipts may show as blank
Started 9 Jan 2026 15:23:50 (3 days ago), resolved 9 Jan 2026 15:51:33 (3 days ago)
Minor Incident
Resolved
Retail POS
We are currently investigating an issue in regards to receipt printing. Some receipts might be blank.
Lightspeed S-Series - 23rd December Backoffice Reporting Delay
Started 26 Dec 2025 21:35:32 (17 days ago), resolved 7 Jan 2026 17:50:50 (5 days ago)
Minor Incident
Resolved
BackOffice
On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, however some data may appear to still be missing.
We are working to restore that data, and any missing transactions or items for that day should be synced with the Backoffice soon.
We will provide an update on this page once we have more information.
Lightspeed - Outage Survival Guide
A step-by-step guide to help you survive a Lightspeed - outage
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Lightspeed - Components
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Lightspeed - Lightspeed Retail (X-Series)
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Authentication
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API
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Customer Management
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Gift Cards & Store Credits
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Help Centre
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Inventory
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Payments
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Products
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Product pricing
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Quotes
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Reporting
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Retail POS
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Retail POS for iPadOS
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Sales History
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Service Orders
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Setup
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Stock Control
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Workflows
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Lightspeed - Lightspeed Retail (R-Series)
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www.vendhq.com
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Retail POS
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Issues with receipt printing - Receipts may show as blank
Started 9 Jan 2026 15:23:50 (3 days ago), resolved 9 Jan 2026 15:51:33 (3 days ago)
Minor Incident
Resolved
Retail POS
We are currently investigating an issue in regards to receipt printing. Some receipts might be blank.
Retail API
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Analytics
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Integrated Payments
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Lightspeed - Lightspeed Retail (S-Series)
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BackOffice
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Lightspeed S-Series - 23rd December Backoffice Reporting Delay
Started 26 Dec 2025 21:35:32 (17 days ago), resolved 7 Jan 2026 17:50:50 (5 days ago)
Minor Incident
Resolved
BackOffice
On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, however some data may appear to still be missing.
We are working to restore that data, and any missing transactions or items for that day should be synced with the Backoffice soon.
We will provide an update on this page once we have more information.
Lightspeed - Lightspeed eCom (C-Series)
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Lightspeed eCom (Europe)
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Lightspeed eCom (North America & Australia)
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Lightspeed - Lightspeed Restaurant (K-Series)
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POS
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Back Office
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Back Office - Reporting
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API (incl. Online Orders)
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Order Anywhere
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Payments
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Lightspeed Payments
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Lightspeed - Lightspeed Restaurant (G-Series)
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POS
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Lightspeed Payments
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Backoffice
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API
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Lightspeed - Lightspeed Restaurant (L-Series)
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Manager
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POS
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API (incl. Online Orders)
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Lightspeed Payments
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Lightspeed - Lightspeed Restaurant (O-Series)
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POS
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Standard Reporting
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Back Office
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Purchase
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Insights
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API
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Produce
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Lightspeed Payments
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Lightspeed Bump Screen by Bump It
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Online Ordering
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Ordering Integrations
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Payment Integrations
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Accounting Integrations
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Support (Phone/Email/Live Chat)
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Lightspeedhq.com.au (Website)
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Lightspeed - Lightspeed Golf
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Tee Sheets
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Marketplace
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House Accounts
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Business Intelligence
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Mobile Apps
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Partner API
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Lightspeed - Lightspeed Loyalty
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Dashboard
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Hospitality Integration
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Retail Integration
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Lightspeed - Lightspeed Support
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Phone Support
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Chat Support
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Chat Support Unavailable
Started 9 Jan 2026 20:33:09 (3 days ago), resolved 9 Jan 2026 21:33:34 (3 days ago)
Minor Incident
Resolved
Chat Support
Support chat systems are currently unavailable. We are investigating the issue. Customers can continue to reach out to us through phone or email.
Email Support
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