Lightspeed - Status
Real-time updates of Lightspeed - issues and outages
Lightspeed - status is Operational
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Payments
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Retail POS
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Lightspeed eCom (North America & Australia)
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Active Incidents
Product Sync Delays Between R-Series and C-Series
Started 3 Apr 2025 20:26:21 (2 months ago), still ongoing
Major Incident
Investigating
Retail POS
Lightspeed eCom (North America & Australia)
We are currently experiencing delays in product synchronization between R-Series and C-Series. This may result in products not updating as expected. Our team is actively investigating the issue and working on a resolution. We will provide further updates as soon as more information becomes available.
Missing retailer ID in payment links
Started 8 Aug 2024 23:22:16 (10 months ago), still ongoing
Minor Incident
Investigating
Payments
Short summary: The metadata for retailer_id is unavailable for all payment links Description: Without this retailer_id, the completed payment links cannot be saved into our database. Impacted users:
Recently Resolved Incidents
No recent incidents
Lightspeed - Outage Survival Guide
A step-by-step guide to help you survive a Lightspeed - outage
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Lightspeed - Components
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Lightspeed - Lightspeed Retail (X-Series)
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Authentication
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API
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Customer Management
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Gift Cards & Store Credits
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Help Centre
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Inventory
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Payments
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Missing retailer ID in payment links
Started 8 Aug 2024 23:22:16 (10 months ago), still ongoing
Minor Incident
Investigating
Payments
Short summary: The metadata for retailer_id is unavailable for all payment links Description: Without this retailer_id, the completed payment links cannot be saved into our database. Impacted users:
Products
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Product pricing
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Quotes
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Reporting
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Retail POS
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Retail POS for iPadOS
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Sales History
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Service Orders
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Setup
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Stock Control
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Workflows
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Lightspeed - Lightspeed Retail (R-Series)
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www.vendhq.com
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Retail POS
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Product Sync Delays Between R-Series and C-Series
Started 3 Apr 2025 20:26:21 (2 months ago), still ongoing
Major Incident
Investigating
Retail POS
Lightspeed eCom (North America & Australia)
We are currently experiencing delays in product synchronization between R-Series and C-Series. This may result in products not updating as expected. Our team is actively investigating the issue and working on a resolution. We will provide further updates as soon as more information becomes available.
Retail API
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Analytics
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Integrated Payments
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Lightspeed - Lightspeed Retail (S-Series)
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BackOffice
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Lightspeed - Lightspeed eCom (C-Series)
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Lightspeed eCom (Europe)
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Lightspeed eCom (North America & Australia)
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Product Sync Delays Between R-Series and C-Series
Started 3 Apr 2025 20:26:21 (2 months ago), still ongoing
Major Incident
Investigating
Retail POS
Lightspeed eCom (North America & Australia)
We are currently experiencing delays in product synchronization between R-Series and C-Series. This may result in products not updating as expected. Our team is actively investigating the issue and working on a resolution. We will provide further updates as soon as more information becomes available.
Lightspeed - Lightspeed Restaurant (K-Series)
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POS
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Back Office
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Back Office - Reporting
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API (incl. Online Orders)
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Order Anywhere
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Payments
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Lightspeed Payments
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Lightspeed - Lightspeed Restaurant (G-Series)
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POS
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Lightspeed Payments
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Backoffice
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API
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Lightspeed - Lightspeed Restaurant (L-Series)
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Manager
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POS
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API (incl. Online Orders)
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Lightspeed Payments
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Lightspeed - Lightspeed Restaurant (O-Series)
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POS
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Standard Reporting
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Back Office
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Purchase
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Insights
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API
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Produce
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Lightspeed Payments
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Lightspeed Bump Screen by Bump It
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Online Ordering
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Ordering Integrations
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Payment Integrations
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Accounting Integrations
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Support (Phone/Email/Live Chat)
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Lightspeedhq.com.au (Website)
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Lightspeed - Lightspeed Golf
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Tee Sheets
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Marketplace
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House Accounts
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Business Intelligence
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Mobile Apps
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Partner API
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Lightspeed - Lightspeed Loyalty
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Dashboard
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Hospitality Integration
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Retail Integration
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Lightspeed - Lightspeed Support
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Phone Support
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Chat Support
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Email Support
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