Lightspeed - Status
Real-time updates of Lightspeed - issues and outages
Lightspeed - status is Operational
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Retail POS for iPadOS
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Back Office - Reporting
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API (incl. Online Orders)
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Order Anywhere
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Lightspeed Payments
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Reservations
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Stale/Missing Data in Backoffice Reports
Started 1 Oct 2026 19:02:59 (4 days ago), resolved 2 Oct 2026 18:31:15 (3 days ago)
Minor Incident
Resolved
Back Office - Reporting
Following an incident this morning, some of today's reports may be temporarily incomplete or delayed. Your sales data is safe on the pos and reports will be corrected. We recommend not relying on today's report totals for reconciliation until we confirm the fix.
Issues with Online orders and stale reports
Started 1 Oct 2026 09:20:14 (4 days ago), resolved 1 Oct 2026 18:38:30 (4 days ago)
Major Incident
Resolved
Back Office - Reporting
API (incl. Online Orders)
Order Anywhere
Lightspeed Payments
Reservations
We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix
Lightspeed Retail (X-Series): Retail POS iOS Crashes
Started 29 Sep 2026 01:57:03 (7 days ago), resolved 29 Sep 2026 03:28:02 (7 days ago)
Critical Incident
Resolved
Retail POS for iPadOS
The issue has been identified and a fix is being implemented.
Lightspeed - Outage Survival Guide
A step-by-step guide to help you survive a Lightspeed - outage
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Lightspeed - Components
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Lightspeed - Lightspeed Retail (X-Series)
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Authentication
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API
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Customer Management
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Gift Cards & Store Credits
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Help Centre
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Inventory
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Payments
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Products
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Product pricing
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Quotes
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Reporting
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Retail POS
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Retail POS for iPadOS
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Lightspeed Retail (X-Series): Retail POS iOS Crashes
Started 29 Sep 2026 01:57:03 (7 days ago), resolved 29 Sep 2026 03:28:02 (7 days ago)
Critical Incident
Resolved
Retail POS for iPadOS
The issue has been identified and a fix is being implemented.
Sales History
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Service Orders
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Setup
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Stock Control
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Workflows
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Lightspeed - Lightspeed Retail (R-Series)
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www.vendhq.com
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Retail POS
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Retail API
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Analytics
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Integrated Payments
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Lightspeed - Lightspeed Retail (S-Series)
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BackOffice
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Retail POS
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Payments
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API
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Lightspeed - Lightspeed eCom (C-Series)
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Lightspeed eCom (Europe)
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Lightspeed eCom (North America & Australia)
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Lightspeed - Lightspeed Restaurant (K-Series)
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POS
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Back Office
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Back Office - Reporting
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Issues with Online orders and stale reports
Started 1 Oct 2026 09:20:14 (4 days ago), resolved 1 Oct 2026 18:38:30 (4 days ago)
Major Incident
Resolved
Back Office - Reporting
API (incl. Online Orders)
Order Anywhere
Lightspeed Payments
Reservations
We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix
Stale/Missing Data in Backoffice Reports
Started 1 Oct 2026 19:02:59 (4 days ago), resolved 2 Oct 2026 18:31:15 (3 days ago)
Minor Incident
Resolved
Back Office - Reporting
Following an incident this morning, some of today's reports may be temporarily incomplete or delayed. Your sales data is safe on the pos and reports will be corrected. We recommend not relying on today's report totals for reconciliation until we confirm the fix.
API (incl. Online Orders)
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Issues with Online orders and stale reports
Started 1 Oct 2026 09:20:14 (4 days ago), resolved 1 Oct 2026 18:38:30 (4 days ago)
Major Incident
Resolved
Back Office - Reporting
API (incl. Online Orders)
Order Anywhere
Lightspeed Payments
Reservations
We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix
Order Anywhere
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now
Issues with Online orders and stale reports
Started 1 Oct 2026 09:20:14 (4 days ago), resolved 1 Oct 2026 18:38:30 (4 days ago)
Major Incident
Resolved
Back Office - Reporting
API (incl. Online Orders)
Order Anywhere
Lightspeed Payments
Reservations
We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix
Payments
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Lightspeed Payments
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Issues with Online orders and stale reports
Started 1 Oct 2026 09:20:14 (4 days ago), resolved 1 Oct 2026 18:38:30 (4 days ago)
Major Incident
Resolved
Back Office - Reporting
API (incl. Online Orders)
Order Anywhere
Lightspeed Payments
Reservations
We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix
Advanced Insights
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Inventory
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Pulse
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Reservations
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Issues with Online orders and stale reports
Started 1 Oct 2026 09:20:14 (4 days ago), resolved 1 Oct 2026 18:38:30 (4 days ago)
Major Incident
Resolved
Back Office - Reporting
API (incl. Online Orders)
Order Anywhere
Lightspeed Payments
Reservations
We're experiencing issues with online orders and stale reports. We know the root cause and are actively working on a fix
Tasks
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Tempo
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Benchmarks & Trends
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KDS
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AI Assistant
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Lightspeed - Lightspeed Restaurant (G-Series)
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POS
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Lightspeed Payments
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Backoffice
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API
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Lightspeed - Lightspeed Restaurant (L-Series)
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Manager
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POS
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API (incl. Online Orders)
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Lightspeed Payments
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Lightspeed - Lightspeed Restaurant (O-Series)
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POS
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Back Office
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Standard Reporting
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Purchase
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Produce
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Insights
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API
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Lightspeed Payments
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Lightspeed Loyalty
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Lightspeed Kiosk
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Online Ordering
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Lightspeed Bump Screen by Bump-It
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Ordering Integrations
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Payment Integrations
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Accounting Integrations
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Support (Phone/Email/Live Chat)
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Lightspeedhq.com.au (Website)
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Lightspeed - Lightspeed Golf
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Tee Sheets
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Marketplace
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House Accounts
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Business Intelligence
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Mobile Apps
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Partner API
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Lightspeed - Lightspeed Loyalty
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Dashboard
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Hospitality Integration
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Retail Integration
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Lightspeed - Lightspeed Support
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Phone Support
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Chat Support
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Email Support
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Lightspeed - NuORDER (B2B)
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The Brand Platform
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The Retail / Assortment tool
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API's
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Hosted Integration Feeds
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Lightspeed - Genesys IT Operations
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Genesys API's
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Interface
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Genesys Server's
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