Lightspeed - Status

Lightspeed - Status

Real-time updates of Lightspeed - issues and outages

Jump to:IncidentsOutage GuideAlternativesLightspeed - siteStatus page

Lightspeed - status is Partially Degraded Service

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Lightspeed Payments
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Lightspeed Payments
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Lightspeed Payments
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Lightspeed - Lightspeed Restaurant (O-Series)

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POS
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Lightspeed Payments
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Lightspeed Payments Hospitality merchants may experience a degradation in payout reporting for the dates of September 4th and 5th 2025
Started 7 Sep 2025 22:46:22 (2 days ago), resolved 9 Sep 2025 09:02:24 (15 hours ago)
Minor Incident
Resolved
Lightspeed Payments
Lightspeed Payments
Lightspeed Payments

The issue has been identified and a fix is being worked on. The payout reporting for September 4th and 5th 2025 will be delayed.

See all updates
Lightspeed Payments Hospitality: Payout Delays for some Merchants in Switzerland
Started 4 Sep 2025 13:02:53 (5 days ago), resolved 5 Sep 2025 09:20:46 (5 days ago)
Minor Incident
Resolved
Lightspeed Payments

The September 4th payout has been delayed. All missing funds will be paid out tomorrow, Friday the 5th, by 11:00 AM CEST. We apologize for the inconvenience.

See all updates
Lightspeed Restaurant (O-Series): Lightspeed Payments Partial Refunds Processing as Full Refunds
Started 3 Sep 2025 04:21:17 (7 days ago), resolved 3 Sep 2025 07:51:09 (7 days ago)
Minor Incident
Resolved
POS
Lightspeed Payments

We have identified an issue where partial refunds processed through Lightspeed Payments on O-Series are incorrectly refunding the full payment amount.

Impact All O-Series merchants using Lightspeed Payments are affected when performing partial refunds via POS.

Workaround If you need to process a partial refund, please refund to Cash instead of Lightspeed Payments until this issue is resolved.

We are working on a fix and will provide updates as they become available.

See all updates

Lightspeed - Outage Survival Guide

A step-by-step guide to help you survive a Lightspeed - outage
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    Lightspeed - Components

    Lightspeed - Status

    Lightspeed -

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    Lightspeed - Lightspeed Retail (X-Series)

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    Authentication
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    API
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    Customer Management
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    Gift Cards & Store Credits
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    Help Centre
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    Inventory
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    Payments
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    Products
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    Product pricing
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    Quotes
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    Reporting
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    Retail POS
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    Retail POS for iPadOS
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    Sales History
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    Service Orders
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    Setup
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    Stock Control
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    Workflows
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    Lightspeed - Lightspeed Retail (R-Series)

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    www.vendhq.com
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    Retail POS
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    Retail API
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    Analytics
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    Integrated Payments
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    Lightspeed - Lightspeed Retail (S-Series)

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    BackOffice
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    Lightspeed - Lightspeed eCom (C-Series)

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    Lightspeed eCom (Europe)
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    Lightspeed eCom (North America & Australia)
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    Lightspeed - Lightspeed Restaurant (K-Series)

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    POS
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    Back Office
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    Back Office - Reporting
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    API (incl. Online Orders)
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    Order Anywhere
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    Payments
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    Lightspeed Payments
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    Lightspeed Payments Hospitality merchants may experience a degradation in payout reporting for the dates of September 4th and 5th 2025
    Started 7 Sep 2025 22:46:22 (2 days ago), resolved 9 Sep 2025 09:02:24 (15 hours ago)
    Minor Incident
    Resolved
    Lightspeed Payments
    Lightspeed Payments
    Lightspeed Payments

    The issue has been identified and a fix is being worked on. The payout reporting for September 4th and 5th 2025 will be delayed.

    See all updates
    Lightspeed Payments Hospitality: Payout Delays for some Merchants in Switzerland
    Started 4 Sep 2025 13:02:53 (5 days ago), resolved 5 Sep 2025 09:20:46 (5 days ago)
    Minor Incident
    Resolved
    Lightspeed Payments

    The September 4th payout has been delayed. All missing funds will be paid out tomorrow, Friday the 5th, by 11:00 AM CEST. We apologize for the inconvenience.

    See all updates

    Lightspeed - Lightspeed Restaurant (G-Series)

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    POS
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    Lightspeed Payments
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    Lightspeed Payments Hospitality merchants may experience a degradation in payout reporting for the dates of September 4th and 5th 2025
    Started 7 Sep 2025 22:46:22 (2 days ago), resolved 9 Sep 2025 09:02:24 (15 hours ago)
    Minor Incident
    Resolved
    Lightspeed Payments
    Lightspeed Payments
    Lightspeed Payments

    The issue has been identified and a fix is being worked on. The payout reporting for September 4th and 5th 2025 will be delayed.

    See all updates
    Backoffice
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    API
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    Lightspeed - Lightspeed Restaurant (L-Series)

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    Manager
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    POS
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    API (incl. Online Orders)
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    Lightspeed Payments
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    Lightspeed Payments Hospitality merchants may experience a degradation in payout reporting for the dates of September 4th and 5th 2025
    Started 7 Sep 2025 22:46:22 (2 days ago), resolved 9 Sep 2025 09:02:24 (15 hours ago)
    Minor Incident
    Resolved
    Lightspeed Payments
    Lightspeed Payments
    Lightspeed Payments

    The issue has been identified and a fix is being worked on. The payout reporting for September 4th and 5th 2025 will be delayed.

    See all updates

    Lightspeed - Lightspeed Restaurant (O-Series)

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    POS
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    Lightspeed Restaurant (O-Series): Lightspeed Payments Partial Refunds Processing as Full Refunds
    Started 3 Sep 2025 04:21:17 (7 days ago), resolved 3 Sep 2025 07:51:09 (7 days ago)
    Minor Incident
    Resolved
    POS
    Lightspeed Payments

    We have identified an issue where partial refunds processed through Lightspeed Payments on O-Series are incorrectly refunding the full payment amount.

    Impact All O-Series merchants using Lightspeed Payments are affected when performing partial refunds via POS.

    Workaround If you need to process a partial refund, please refund to Cash instead of Lightspeed Payments until this issue is resolved.

    We are working on a fix and will provide updates as they become available.

    See all updates
    Standard Reporting
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    Back Office
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    Purchase
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    Insights
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    API
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    Produce
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    Lightspeed Payments
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    Lightspeed Restaurant (O-Series): Lightspeed Payments Partial Refunds Processing as Full Refunds
    Started 3 Sep 2025 04:21:17 (7 days ago), resolved 3 Sep 2025 07:51:09 (7 days ago)
    Minor Incident
    Resolved
    POS
    Lightspeed Payments

    We have identified an issue where partial refunds processed through Lightspeed Payments on O-Series are incorrectly refunding the full payment amount.

    Impact All O-Series merchants using Lightspeed Payments are affected when performing partial refunds via POS.

    Workaround If you need to process a partial refund, please refund to Cash instead of Lightspeed Payments until this issue is resolved.

    We are working on a fix and will provide updates as they become available.

    See all updates
    Lightspeed Bump Screen by Bump It
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    Online Ordering
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    Ordering Integrations
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    Payment Integrations
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    Accounting Integrations
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    Support (Phone/Email/Live Chat)
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    Lightspeedhq.com.au (Website)
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    Lightspeed - Lightspeed Golf

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    Tee Sheets
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    Marketplace
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    House Accounts
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    Business Intelligence
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    Mobile Apps
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    Partner API
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    Lightspeed - Lightspeed Loyalty

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    Dashboard
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    Hospitality Integration
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    Retail Integration
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    Lightspeed - Lightspeed Support

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    Phone Support
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    Chat Support
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    Email Support
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