JW Player status is Minor Service Outage

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JW Player Cloud Hosted Players

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Active Incidents

Freewheel ad serving issue
Started 28 May 2025 13:49:22 (4 days ago), still ongoing
Major Incident
Investigating
Cloud Hosted Players

We are currently investigating an issue with serving Freewheel ads on the latest cloud-hosted player version.

Recently Resolved Incidents

No recent incidents

JW Player Outage Survival Guide

A step-by-step guide to help you survive a JW Player outage
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    JW Player Components

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    JW Player Analytics

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    JW Player JW Platform Delivery API

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    JW Player Cloud Hosted Players

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    Freewheel ad serving issue
    Started 28 May 2025 13:49:22 (4 days ago), still ongoing
    Major Incident
    Investigating
    Cloud Hosted Players

    We are currently investigating an issue with serving Freewheel ads on the latest cloud-hosted player version.

    JW Player Dashboard

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    JW Player Live Streaming

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    JW Player Broadcast Live

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    JW Player New Video Upload

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    JW Player Instant Live

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    JW Player Management API

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    JW Player Player and Video Analytics

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    JW Player Media Delivery

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    JW Player OTT Apps Services

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    JW Player Server-side Ads

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    JW Player Website & Blog

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    JW Player Studio DRM

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    JW Player Transcoding & Processing

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    JW Player MRSS Import

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    JW Player Subscription & Identity Management

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    JW Player Video Management

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