John Carroll University Status
Real-time updates of John Carroll University issues and outages
John Carroll University status is Partially Degraded Service
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John Carroll University Internet & Phones
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Wired Internet Connection
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Wireless Internet Connection
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Active Incidents
Power-Related Network Issue – DSC (West Side)
Started 13 Mar 2026 18:27:46 (4 days ago), still ongoing
Minor Incident
Investigating
Wired Internet Connection
Wireless Internet Connection
We are currently experiencing power-related network issues affecting the west side of the Dolan Science Center (DSC). As a result, some users in that area may experience intermittent or unavailable network connectivity.
Information Technology Services is aware of the issue and is actively working to restore services as quickly as possible.
Updates will be posted as more information becomes available.
Thank you for your patience.
Recently Resolved Incidents
No recent incidents
John Carroll University Outage Survival Guide
A step-by-step guide to help you survive a John Carroll University outage
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John Carroll University Components
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John Carroll University Accounts, Passwords and Identity
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Duo Factor Authentication
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JCU Login Page & Single Sign On (SSO)
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John Carroll University Teaching & Learning Tools
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Canvas (Learning Management System)
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Akindi - Paper & Online Test Scoring
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Turnitin
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Portfolium
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Canvas Studio (Lecture Capture)
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Qualtrics
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Matlab
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Respondus Lockdown Browser & Monitor
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Course & Instructor Evaluations
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John Carroll University Email, Calendar and Other Google Applications
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Google Apps Gmail
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Google Apps Drive
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Google Apps Slides
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Google Apps Sheets
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Google Apps Calendar
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Google Apps Docs
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John Carroll University Enterprise Systems
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Banner
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OnBase
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Digital Signage (Reach Digital Media)
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Coursedog
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TeamDynamix (Ticketing System)
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Zoom Application
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Zoom Meetings
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Zoom Rooms
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Duo SSO
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Duo Cloud PKI
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Duo SMS Message Delivery
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Duo Phone Call Delivery
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Duo Push Delivery
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Duo Admin Panel
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Duo Core Authentication Service
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John Carroll University Internet & Phones
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Wired Internet Connection
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Power-Related Network Issue – DSC (West Side)
Started 13 Mar 2026 18:27:46 (4 days ago), still ongoing
Minor Incident
Investigating
Wired Internet Connection
Wireless Internet Connection
We are currently experiencing power-related network issues affecting the west side of the Dolan Science Center (DSC). As a result, some users in that area may experience intermittent or unavailable network connectivity.
Information Technology Services is aware of the issue and is actively working to restore services as quickly as possible.
Updates will be posted as more information becomes available.
Thank you for your patience.
Wireless Internet Connection
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now
Power-Related Network Issue – DSC (West Side)
Started 13 Mar 2026 18:27:46 (4 days ago), still ongoing
Minor Incident
Investigating
Wired Internet Connection
Wireless Internet Connection
We are currently experiencing power-related network issues affecting the west side of the Dolan Science Center (DSC). As a result, some users in that area may experience intermittent or unavailable network connectivity.
Information Technology Services is aware of the issue and is actively working to restore services as quickly as possible.
Updates will be posted as more information becomes available.
Thank you for your patience.
Everstream Internet Circuit
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Phones (VOIP)
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VPN (Global Protect)
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John Carroll University Computer & Device Support
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Managed PCs
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Managed Macs
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Virtual Desktops
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Printers
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Computer Labs
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Software Center
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John Carroll University Classroom & Conference Spaces
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Mersive Solsctice (Wireless Presentation)
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Audio/Video Technology/Lectern
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Zoom Capabilities (Web Conferencing)
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John Carroll University Facilities
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Electric
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Heating
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Air Conditioning
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Elevator
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Cold Water
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Hot Water
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John Carroll University Other
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