Ingrid Status
Real-time updates of Ingrid issues and outages
Ingrid status is Operational
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Ingrid Returns
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Active Incidents
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Recently Resolved Incidents
Ingrid Returns portal outage
Started 9 Oct 2025 08:24:03 (4 days ago), resolved 9 Oct 2025 09:56:02 (4 days ago)
Major Incident
Resolved
Returns
We are currently experiencing issues with the customer facing returns portal, which is intermittently timing out and thus causing random service disruptions.
We are investigating the issue.
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Ingrid Components
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Ingrid Checkout
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Ingrid Tracking
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Ingrid Transport Administration
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Ingrid Returns
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Ingrid Returns portal outage
Started 9 Oct 2025 08:24:03 (4 days ago), resolved 9 Oct 2025 09:56:02 (4 days ago)
Major Incident
Resolved
Returns
We are currently experiencing issues with the customer facing returns portal, which is intermittently timing out and thus causing random service disruptions.
We are investigating the issue.
Ingrid API Connectivity
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Ingrid Merchant Platform
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