
Ingrid Status
Real-time updates of Ingrid issues and outages
Ingrid status is Operational
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Ingrid Transport Administration
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Active Incidents
No active incidents
Recently Resolved Incidents
Internal subsystem connectivity issue
Started 22 Sep 2025 07:49:57 (19 hours ago), resolved 22 Sep 2025 08:17:19 (18 hours ago)
Major Incident
Resolved
Transport Administration
We are currently aware of and investigating a communication issue within our internal subsystems.
This does not affect all carriers or shipping methods. But when booking shipments, this error can appear "transport: Error while dialing: dial tcp: lookup service-sites-cache on xx.xx.xx.xx: no such host"
We are looking into a remediation for this issue.
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Ingrid Components
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Ingrid Checkout
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Ingrid Tracking
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Ingrid Transport Administration
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Internal subsystem connectivity issue
Started 22 Sep 2025 07:49:57 (19 hours ago), resolved 22 Sep 2025 08:17:19 (18 hours ago)
Major Incident
Resolved
Transport Administration
We are currently aware of and investigating a communication issue within our internal subsystems.
This does not affect all carriers or shipping methods. But when booking shipments, this error can appear "transport: Error while dialing: dial tcp: lookup service-sites-cache on xx.xx.xx.xx: no such host"
We are looking into a remediation for this issue.
Ingrid Returns
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Ingrid API Connectivity
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Ingrid Merchant Platform
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