IgniteTech Status

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Service issue has been fixed and we are currently monitoring the systems.

Identified: Our engineering teams have identified the cause of the current service interruption and have begun the restoration process. Some customer environments have already been restored, and we are continuing to work urgently to bring all remaining services back online. We appreciate your patience and will continue to provide updates as we make further progress.

Identified: We are currently experiencing a 502 error due to high traffic or a temporary configuration issue.

Our team is actively investigating and working to restore full connectivity as quickly as possible. We’ll share further updates as soon as we have more information.

Thank you for your patience and understanding.

Monitoring: We have implemented a fix addressing the infrastructure issues that impacted search functionality across our Jive Hosted environments. Our monitoring indicates continued recovery in search operations, with most services stabilizing. We will continue close observation to ensure full recovery.

Identified: We are continuing to work on a fix for this issue.

Identified: Our team has identified underlying infrastructure issues impacting some search functionalities. We are actively working on implementing a fix, and we are already seeing initial signs of recovery for some search capabilities. We will continue to provide regular updates as we progress towards a full recovery of all search functionalities.

Investigating: We are currently investigating reports of intermittent failures when using the search functionality. Our team is actively investigating the root cause. We are monitoring impacted instances and evaluating backend search services for performance degradation or misconfiguration.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: Service issue has been fixed and we are currently monitoring the systems.

Identified: Our engineering teams have identified the cause of the current service interruption and have begun the restoration process. Some customer environments have already been restored, and we are continuing to work urgently to bring all remaining services back online. We appreciate your patience and will continue to provide updates as we make further progress.

Identified: We are currently experiencing a 502 error due to high traffic or a temporary configuration issue.

Our team is actively investigating and working to restore full connectivity as quickly as possible. We’ll share further updates as soon as we have more information.

Thank you for your patience and understanding.

Monitoring: We have implemented a fix addressing the infrastructure issues that impacted search functionality across our Jive Hosted environments. Our monitoring indicates continued recovery in search operations, with most services stabilizing. We will continue close observation to ensure full recovery.

Identified: We are continuing to work on a fix for this issue.

Identified: Our team has identified underlying infrastructure issues impacting some search functionalities. We are actively working on implementing a fix, and we are already seeing initial signs of recovery for some search capabilities. We will continue to provide regular updates as we progress towards a full recovery of all search functionalities.

Investigating: We are currently investigating reports of intermittent failures when using the search functionality. Our team is actively investigating the root cause. We are monitoring impacted instances and evaluating backend search services for performance degradation or misconfiguration.