IgniteTech Status
Real-time updates of IgniteTech issues and outages
IgniteTech status is Operational
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Active Incidents
No active incidents
Recently Resolved Incidents
"Unexpected Error" When Accessing specific User Content
Started 18 Nov 2024 16:57:01 (3 days ago), resolved 19 Nov 2024 23:18:05 (1 day ago)
Incident without Impact
Resolved
Jive Cloud US Region
We are aware of an issue affecting a small number of customers/installations. When attempting to access certain user content, an error message stating "An unexpected error has occurred" may be displayed. Our team is actively investigating the issue.
OAuth Failure on FogBugz Mailbox Connections
Started 14 Nov 2024 10:22:56 (7 days ago), resolved 14 Nov 2024 10:53:46 (7 days ago)
Major Incident
Resolved
Email
We are aware of an issue affecting On Demand customers, where an OAuth error is thrown when attempting to establish FogBugz Mailbox Connections.
We are working on having this resolved and will provide further information as soon as it is available.
IgniteTech Outage Survival Guide
A step-by-step guide to help you survive a IgniteTech outage
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IgniteTech Components
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IgniteTech Acorn
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IgniteTech AnswerHub
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IgniteTech FogBugz
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API
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OAuth Failure on FogBugz Mailbox Connections
Started 14 Nov 2024 10:22:56 (7 days ago), resolved 14 Nov 2024 10:53:46 (7 days ago)
Major Incident
Resolved
Email
We are aware of an issue affecting On Demand customers, where an OAuth error is thrown when attempting to establish FogBugz Mailbox Connections.
We are working on having this resolved and will provide further information as soon as it is available.
Kiln
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Website
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IgniteTech GoMembers
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IgniteTech Knova
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IgniteTech Jive
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Jive Cloud US Region
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"Unexpected Error" When Accessing specific User Content
Started 18 Nov 2024 16:57:01 (3 days ago), resolved 19 Nov 2024 23:18:05 (1 day ago)
Incident without Impact
Resolved
Jive Cloud US Region
We are aware of an issue affecting a small number of customers/installations. When attempting to access certain user content, an error message stating "An unexpected error has occurred" may be displayed. Our team is actively investigating the issue.
Jive Hosted US Region
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Jive Cloud EU Region
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IgniteTech Jive Components US
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Jive Hosted EU Region
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Search US
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Search EU
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Integrations EU
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Video EU
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Mobile Push EU
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Doc-Converter EU
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IgniteTech Thrive Community
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IgniteTech Placeable
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IgniteTech Field Force Manager
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