Hendrick Automotive Group Status

Resolved: eLead reports that the underlying issues, caused by a change overnight, have been resolved. If you are still experiencing issues, please try clearing cache and cookies in your browser. If the issues persist, please contact the Service Desk.

Identified: eLead has identified the issue and are working on a fix. Please try refreshing the browser periodically if you are still experiencing issues. We will follow up when eLead confirms that the issue is resolved.

Investigating: We are investigating reports of access issues within eLead. Issues include but are not limited to:

• Missing reports
• Inability to view appointments and daily reports
• Duplicate profiles in stores
• Store access changes
• Missing pinned reports
• Forced recreation of security questions
• Click to Call errors

We will provide additional updates as more information becomes available.

Resolved: The carrier has resolved the outage all services are functional.

Identified: Our carrier has acknowledged the outage and is actively investigating the cause. There is currently no ETA for resolution. We will provide updates as more information becomes available.

Investigating: Dale Earnhdardt Jr. Chevrolet is experiencing a network outage that is impacting telephones, Internet and applications requiring network access. Our IT teams are addressing the issue, and we will provide updates as more information becomes available.