Giganet Status
Real-time updates of Giganet issues and outages
Giganet status is Operational
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Full Fibre Broadband (via CityFibre access network)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Customers internet service is down across Preston Region
Started 16 Jan 2025 06:11:06 (2 days ago), resolved 16 Jan 2025 11:50:18 (2 days ago)
Incident without Impact
Resolved
Full Fibre Broadband (via CityFibre access network)
Our engineers have confirmed that there is an issue with our third party provider which has led to the disruption to your service. We are currently working closely with the provider to confirm how long it will take to restore your service. We'll continue to update this page with further updates.
Thank you for your patience
Giganet Outage Survival Guide
A step-by-step guide to help you survive a Giganet outage
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Giganet Components
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Giganet - Broadband and Internet
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Giganet Core - Routing
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Giganet Core - Broadband (BNG/LNS)
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Giganet Core - IP Transit
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Giganet Core - Peering
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Giganet Core - MPLS PWANs
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Giganet Core - Hosted Firewalls
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Carrier - ELITE/IGNITE (Leased line)
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Full Fibre Broadband (via Giganet's access network)
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Full Fibre Broadband (via CityFibre access network)
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Customers internet service is down across Preston Region
Started 16 Jan 2025 06:11:06 (2 days ago), resolved 16 Jan 2025 11:50:18 (2 days ago)
Incident without Impact
Resolved
Full Fibre Broadband (via CityFibre access network)
Our engineers have confirmed that there is an issue with our third party provider which has led to the disruption to your service. We are currently working closely with the provider to confirm how long it will take to restore your service. We'll continue to update this page with further updates.
Thank you for your patience
Full Fibre Broadband (via Openreach's access network)
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Full Fibre Broadband (via Glide's access network)
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Carrier - SuperBOLT/SuperBEAM/UltraBEAM/UltraBOLT/Legacy (Broadband)
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Giganet - Data Centres & Points of Presence
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Giganet Core - Slough (LD7)
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Giganet Core - London Docklands (LD8)
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Giganet Core - London Docklands (THN)
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Giganet Core - London Docklands (THW)
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Giganet Core - Leeds (DC3)
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Giganet Core - Leeds (DC5)
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Giganet Core - Manchester (MA4)
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Giganet Core - Manchester (MA5)
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Giganet Core - Edinburgh (PSG)
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Giganet Core - Glasgow (DAT)
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Giganet Local - Basingstoke
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Giganet Local - Winchester
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Giganet Local - Salisbury
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Giganet Local - Portsmouth
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Giganet Local - Swindon
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Giganet Local - Slough
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Giganet Local - Bracknell
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Giganet Local - Ferndown
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Giganet Local - Worthing
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Giganet Local - Worcester
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Giganet Local - Southend
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Giganet Local - Reading
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Giganet Local - Peterborough
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Giganet Local - Maidenhead
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Giganet Local - Lowestoft
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Giganet Local - Gloucester
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Giganet Local - Cambridge
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Giganet - Voice Services
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Giganet SIP Trunks - THN SBC
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Giganet SIP Trunks - LD8 SBC
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Giganet DBX - SpliceCom
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Giganet DBX - TelcoSwitch
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Giganet Network 1 - Core Applications
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DNS01 Recursive Server
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DNS02 Recursive Server
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DNS03 Recursive Server
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RADIUS01 Server
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RADIUS02 Server
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SMTP01 Relay Server
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SMTP02 Relay Server
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NTP01 Server
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NTP02 Server
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Authoritative DNS Servers
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Giganet Wholesale Providers
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Gamma SIP Trunks
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TalkTalk Business SIP Trunks
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Gamma Horizon Cloud Hosted PBX
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Giganet Contacting us/ Tools/ Portals
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Telephone
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Giganet - Website
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NetShield Networking Monitoring
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This status page
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Help Centre
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