Document Drafter status is Operational

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REST API
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Document Drafter Portal
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API Services - Canada Central
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API Services - Switzerland North
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T-Systems service disruption
Started 24 Oct 2026 09:53:06 (6 days ago), resolved 24 Oct 2026 11:02:41 (6 days ago)
Incident without Impact
Resolved
REST API
API Services - EU
API Services - EU 2
API Services - Canada Central
API Services - Switzerland North
More...

We are currently experiencing a service disruption affecting customers who use encryption via T-Systems. The issues affects portals in the EU and in the UK.

Due to an outage in T-Systems' infrastructure, it is at the moment not possible to open existing questionnaires or create new questionnaires in Document Drafter.

We are in close contact with T-Systems and are following the situation closely. We will notify you as soon as the service is fully restored.

Document Drafter Outage Survival Guide

A step-by-step guide to help you survive a Document Drafter outage
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    Document Drafter Components

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    Document Drafter API (example)

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    REST API
    Fri 23
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    now
    T-Systems service disruption
    Started 24 Oct 2026 09:53:06 (6 days ago), resolved 24 Oct 2026 11:02:41 (6 days ago)
    Incident without Impact
    Resolved
    REST API
    API Services - EU
    API Services - EU 2
    API Services - Canada Central
    API Services - Switzerland North
    More...

    We are currently experiencing a service disruption affecting customers who use encryption via T-Systems. The issues affects portals in the EU and in the UK.

    Due to an outage in T-Systems' infrastructure, it is at the moment not possible to open existing questionnaires or create new questionnaires in Document Drafter.

    We are in close contact with T-Systems and are following the situation closely. We will notify you as soon as the service is fully restored.

    Document Drafter Portal
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    now
    T-Systems service disruption
    Started 24 Oct 2026 09:53:06 (6 days ago), resolved 24 Oct 2026 11:02:41 (6 days ago)
    Incident without Impact
    Resolved
    REST API
    API Services - EU
    API Services - EU 2
    API Services - Canada Central
    API Services - Switzerland North
    More...

    We are currently experiencing a service disruption affecting customers who use encryption via T-Systems. The issues affects portals in the EU and in the UK.

    Due to an outage in T-Systems' infrastructure, it is at the moment not possible to open existing questionnaires or create new questionnaires in Document Drafter.

    We are in close contact with T-Systems and are following the situation closely. We will notify you as soon as the service is fully restored.

    Document Drafter Europe 1

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    API Services - EU
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    now
    T-Systems service disruption
    Started 24 Oct 2026 09:53:06 (6 days ago), resolved 24 Oct 2026 11:02:41 (6 days ago)
    Incident without Impact
    Resolved
    REST API
    API Services - EU
    API Services - EU 2
    API Services - Canada Central
    API Services - Switzerland North
    More...

    We are currently experiencing a service disruption affecting customers who use encryption via T-Systems. The issues affects portals in the EU and in the UK.

    Due to an outage in T-Systems' infrastructure, it is at the moment not possible to open existing questionnaires or create new questionnaires in Document Drafter.

    We are in close contact with T-Systems and are following the situation closely. We will notify you as soon as the service is fully restored.

    Document Drafter Europe 2

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    API Services - EU 2
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    T-Systems service disruption
    Started 24 Oct 2026 09:53:06 (6 days ago), resolved 24 Oct 2026 11:02:41 (6 days ago)
    Incident without Impact
    Resolved
    REST API
    API Services - EU
    API Services - EU 2
    API Services - Canada Central
    API Services - Switzerland North
    More...

    We are currently experiencing a service disruption affecting customers who use encryption via T-Systems. The issues affects portals in the EU and in the UK.

    Due to an outage in T-Systems' infrastructure, it is at the moment not possible to open existing questionnaires or create new questionnaires in Document Drafter.

    We are in close contact with T-Systems and are following the situation closely. We will notify you as soon as the service is fully restored.

    Document Drafter US East

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    Document Drafter Canada Central

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    API Services - Canada Central
    Fri 23
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    now
    T-Systems service disruption
    Started 24 Oct 2026 09:53:06 (6 days ago), resolved 24 Oct 2026 11:02:41 (6 days ago)
    Incident without Impact
    Resolved
    REST API
    API Services - EU
    API Services - EU 2
    API Services - Canada Central
    API Services - Switzerland North
    More...

    We are currently experiencing a service disruption affecting customers who use encryption via T-Systems. The issues affects portals in the EU and in the UK.

    Due to an outage in T-Systems' infrastructure, it is at the moment not possible to open existing questionnaires or create new questionnaires in Document Drafter.

    We are in close contact with T-Systems and are following the situation closely. We will notify you as soon as the service is fully restored.

    Document Drafter Switzerland North

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    API Services - Switzerland North
    Fri 23
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    Thu 29
    now
    T-Systems service disruption
    Started 24 Oct 2026 09:53:06 (6 days ago), resolved 24 Oct 2026 11:02:41 (6 days ago)
    Incident without Impact
    Resolved
    REST API
    API Services - EU
    API Services - EU 2
    API Services - Canada Central
    API Services - Switzerland North
    More...

    We are currently experiencing a service disruption affecting customers who use encryption via T-Systems. The issues affects portals in the EU and in the UK.

    Due to an outage in T-Systems' infrastructure, it is at the moment not possible to open existing questionnaires or create new questionnaires in Document Drafter.

    We are in close contact with T-Systems and are following the situation closely. We will notify you as soon as the service is fully restored.

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