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15 October - weekly maintenance, release v0.207.0

Started 14 Oct 2024 13:02:20 (6 months ago), still ongoing

Incident without Impact

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We will be undergoing scheduled maintenance - release v0.207.0 - on Tuesday, 15 October from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - KL

Slower submission processing at doi.crossref.org

Started 1 Apr 2025 19:02:33 (2 hours ago), still ongoing

Minor Incident

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

Investigating: We reverted additional code earlier today during our weekly release in an attempt to pinpoint the origin of the performance lags in the submission and query queues at doi.crossref.org. Unfortunately, this did not result in a return to the processing speeds that we saw prior to 18 March. We have enabled additional processing threads for submissions and queries and continue to investigate the source of the lags. -IF

1 Apr 2025 19:02:33 (2 hours ago)

Monitoring: We are continuing to monitor for any further issues.

31 Mar 2025 17:07:32 (1 day ago)

Monitoring: The emergency maintenance has now been completed. We have dedicated additional resources to drive down the backlog of pending submissions and queries in the queue at doi.crossref.org. -IF

Our changes have improved performance. We continue to monitor the results.

29 Mar 2025 14:37:51 (3 days ago)

Monitoring: A fix has been implemented and we are monitoring the results.

29 Mar 2025 13:58:07 (3 days ago)

Identified: We will be conducting emergency, unplanned maintenance tomorrow, Saturday, 29 March, from 11:00 to 14:00 UTC in order to address the slow processing times and a growing submission and query queue size. More details here: https://status.crossref.org/incidents/nxp3kkx4xxs3

28 Mar 2025 17:51:24 (4 days ago)

Investigating: Unfortunately, today's special release has not resolved the issue. We're continuing to investigate the cause of the performance lags in the submission queue - doi.crossref.org. Resolving these lags is our technical team's highest priority. -IF

27 Mar 2025 17:42:09 (5 days ago)

Monitoring: We will be performing special maintenance - release v0.231.0 - tomorrow, 27 March, to try to further improve submission processing performance. -IF

26 Mar 2025 19:56:47 (6 days ago)

Monitoring: Our change yesterday improved performance in the submission queue - doi.crossref.org - for several hours, but we're seeing lags again today. We're investigating other potential causes of this issue. -IF

26 Mar 2025 13:20:39 (6 days ago)

Monitoring: The deployment earlier today did not fix the performance lags in our submission queue - doi.crossref.org. Our technical team has reverted a change that they believe is responsible for the lags. We're monitoring the results. -IF

25 Mar 2025 17:38:45 (7 days ago)

Monitoring: We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

25 Mar 2025 14:13:30 (7 days ago)

See all updates

Test admin tool

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15 October - weekly maintenance, release v0.207.0

Started 14 Oct 2024 13:02:20 (6 months ago), still ongoing

Incident without Impact

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We will be undergoing scheduled maintenance - release v0.207.0 - on Tuesday, 15 October from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - KL

Slower submission processing at doi.crossref.org

Started 1 Apr 2025 19:02:33 (2 hours ago), still ongoing

Minor Incident

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

Investigating: We reverted additional code earlier today during our weekly release in an attempt to pinpoint the origin of the performance lags in the submission and query queues at doi.crossref.org. Unfortunately, this did not result in a return to the processing speeds that we saw prior to 18 March. We have enabled additional processing threads for submissions and queries and continue to investigate the source of the lags. -IF

1 Apr 2025 19:02:33 (2 hours ago)

Monitoring: We are continuing to monitor for any further issues.

31 Mar 2025 17:07:32 (1 day ago)

Monitoring: The emergency maintenance has now been completed. We have dedicated additional resources to drive down the backlog of pending submissions and queries in the queue at doi.crossref.org. -IF

Our changes have improved performance. We continue to monitor the results.

29 Mar 2025 14:37:51 (3 days ago)

Monitoring: A fix has been implemented and we are monitoring the results.

29 Mar 2025 13:58:07 (3 days ago)

Identified: We will be conducting emergency, unplanned maintenance tomorrow, Saturday, 29 March, from 11:00 to 14:00 UTC in order to address the slow processing times and a growing submission and query queue size. More details here: https://status.crossref.org/incidents/nxp3kkx4xxs3

28 Mar 2025 17:51:24 (4 days ago)

Investigating: Unfortunately, today's special release has not resolved the issue. We're continuing to investigate the cause of the performance lags in the submission queue - doi.crossref.org. Resolving these lags is our technical team's highest priority. -IF

27 Mar 2025 17:42:09 (5 days ago)

Monitoring: We will be performing special maintenance - release v0.231.0 - tomorrow, 27 March, to try to further improve submission processing performance. -IF

26 Mar 2025 19:56:47 (6 days ago)

Monitoring: Our change yesterday improved performance in the submission queue - doi.crossref.org - for several hours, but we're seeing lags again today. We're investigating other potential causes of this issue. -IF

26 Mar 2025 13:20:39 (6 days ago)

Monitoring: The deployment earlier today did not fix the performance lags in our submission queue - doi.crossref.org. Our technical team has reverted a change that they believe is responsible for the lags. We're monitoring the results. -IF

25 Mar 2025 17:38:45 (7 days ago)

Monitoring: We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

25 Mar 2025 14:13:30 (7 days ago)

See all updates

Web deposit form

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15 October - weekly maintenance, release v0.207.0

Started 14 Oct 2024 13:02:20 (6 months ago), still ongoing

Incident without Impact

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We will be undergoing scheduled maintenance - release v0.207.0 - on Tuesday, 15 October from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - KL

Slower submission processing at doi.crossref.org

Started 1 Apr 2025 19:02:33 (2 hours ago), still ongoing

Minor Incident

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

Investigating: We reverted additional code earlier today during our weekly release in an attempt to pinpoint the origin of the performance lags in the submission and query queues at doi.crossref.org. Unfortunately, this did not result in a return to the processing speeds that we saw prior to 18 March. We have enabled additional processing threads for submissions and queries and continue to investigate the source of the lags. -IF

1 Apr 2025 19:02:33 (2 hours ago)

Monitoring: We are continuing to monitor for any further issues.

31 Mar 2025 17:07:32 (1 day ago)

Monitoring: The emergency maintenance has now been completed. We have dedicated additional resources to drive down the backlog of pending submissions and queries in the queue at doi.crossref.org. -IF

Our changes have improved performance. We continue to monitor the results.

29 Mar 2025 14:37:51 (3 days ago)

Monitoring: A fix has been implemented and we are monitoring the results.

29 Mar 2025 13:58:07 (3 days ago)

Identified: We will be conducting emergency, unplanned maintenance tomorrow, Saturday, 29 March, from 11:00 to 14:00 UTC in order to address the slow processing times and a growing submission and query queue size. More details here: https://status.crossref.org/incidents/nxp3kkx4xxs3

28 Mar 2025 17:51:24 (4 days ago)

Investigating: Unfortunately, today's special release has not resolved the issue. We're continuing to investigate the cause of the performance lags in the submission queue - doi.crossref.org. Resolving these lags is our technical team's highest priority. -IF

27 Mar 2025 17:42:09 (5 days ago)

Monitoring: We will be performing special maintenance - release v0.231.0 - tomorrow, 27 March, to try to further improve submission processing performance. -IF

26 Mar 2025 19:56:47 (6 days ago)

Monitoring: Our change yesterday improved performance in the submission queue - doi.crossref.org - for several hours, but we're seeing lags again today. We're investigating other potential causes of this issue. -IF

26 Mar 2025 13:20:39 (6 days ago)

Monitoring: The deployment earlier today did not fix the performance lags in our submission queue - doi.crossref.org. Our technical team has reverted a change that they believe is responsible for the lags. We're monitoring the results. -IF

25 Mar 2025 17:38:45 (7 days ago)

Monitoring: We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

25 Mar 2025 14:13:30 (7 days ago)

See all updates

Record registration form

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15 October - weekly maintenance, release v0.207.0

Started 14 Oct 2024 13:02:20 (6 months ago), still ongoing

Incident without Impact

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We will be undergoing scheduled maintenance - release v0.207.0 - on Tuesday, 15 October from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - KL

Slower submission processing at doi.crossref.org

Started 1 Apr 2025 19:02:33 (2 hours ago), still ongoing

Minor Incident

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

Investigating: We reverted additional code earlier today during our weekly release in an attempt to pinpoint the origin of the performance lags in the submission and query queues at doi.crossref.org. Unfortunately, this did not result in a return to the processing speeds that we saw prior to 18 March. We have enabled additional processing threads for submissions and queries and continue to investigate the source of the lags. -IF

1 Apr 2025 19:02:33 (2 hours ago)

Monitoring: We are continuing to monitor for any further issues.

31 Mar 2025 17:07:32 (1 day ago)

Monitoring: The emergency maintenance has now been completed. We have dedicated additional resources to drive down the backlog of pending submissions and queries in the queue at doi.crossref.org. -IF

Our changes have improved performance. We continue to monitor the results.

29 Mar 2025 14:37:51 (3 days ago)

Monitoring: A fix has been implemented and we are monitoring the results.

29 Mar 2025 13:58:07 (3 days ago)

Identified: We will be conducting emergency, unplanned maintenance tomorrow, Saturday, 29 March, from 11:00 to 14:00 UTC in order to address the slow processing times and a growing submission and query queue size. More details here: https://status.crossref.org/incidents/nxp3kkx4xxs3

28 Mar 2025 17:51:24 (4 days ago)

Investigating: Unfortunately, today's special release has not resolved the issue. We're continuing to investigate the cause of the performance lags in the submission queue - doi.crossref.org. Resolving these lags is our technical team's highest priority. -IF

27 Mar 2025 17:42:09 (5 days ago)

Monitoring: We will be performing special maintenance - release v0.231.0 - tomorrow, 27 March, to try to further improve submission processing performance. -IF

26 Mar 2025 19:56:47 (6 days ago)

Monitoring: Our change yesterday improved performance in the submission queue - doi.crossref.org - for several hours, but we're seeing lags again today. We're investigating other potential causes of this issue. -IF

26 Mar 2025 13:20:39 (6 days ago)

Monitoring: The deployment earlier today did not fix the performance lags in our submission queue - doi.crossref.org. Our technical team has reverted a change that they believe is responsible for the lags. We're monitoring the results. -IF

25 Mar 2025 17:38:45 (7 days ago)

Monitoring: We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

25 Mar 2025 14:13:30 (7 days ago)

See all updates

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Monitoring of iThenticate can be seen at https://turnitin.statuspage.io.

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deliberately-unreliable server

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Metadata Manager

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15 October - weekly maintenance, release v0.207.0

Started 14 Oct 2024 13:02:20 (6 months ago), still ongoing

Incident without Impact

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We will be undergoing scheduled maintenance - release v0.207.0 - on Tuesday, 15 October from 1400 to 1600 UTC. Our members may experience delays in deposit system admin tool (doi.crossref.org) processing. Deposits submitted during this time will be stored and processed after the maintenance has been completed. - KL

Slower submission processing at doi.crossref.org

Started 1 Apr 2025 19:02:33 (2 hours ago), still ongoing

Minor Incident

Investigating

Admin tool

Metadata Manager

Test admin tool

Web deposit form

Record registration form

We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

Investigating: We reverted additional code earlier today during our weekly release in an attempt to pinpoint the origin of the performance lags in the submission and query queues at doi.crossref.org. Unfortunately, this did not result in a return to the processing speeds that we saw prior to 18 March. We have enabled additional processing threads for submissions and queries and continue to investigate the source of the lags. -IF

1 Apr 2025 19:02:33 (2 hours ago)

Monitoring: We are continuing to monitor for any further issues.

31 Mar 2025 17:07:32 (1 day ago)

Monitoring: The emergency maintenance has now been completed. We have dedicated additional resources to drive down the backlog of pending submissions and queries in the queue at doi.crossref.org. -IF

Our changes have improved performance. We continue to monitor the results.

29 Mar 2025 14:37:51 (3 days ago)

Monitoring: A fix has been implemented and we are monitoring the results.

29 Mar 2025 13:58:07 (3 days ago)

Identified: We will be conducting emergency, unplanned maintenance tomorrow, Saturday, 29 March, from 11:00 to 14:00 UTC in order to address the slow processing times and a growing submission and query queue size. More details here: https://status.crossref.org/incidents/nxp3kkx4xxs3

28 Mar 2025 17:51:24 (4 days ago)

Investigating: Unfortunately, today's special release has not resolved the issue. We're continuing to investigate the cause of the performance lags in the submission queue - doi.crossref.org. Resolving these lags is our technical team's highest priority. -IF

27 Mar 2025 17:42:09 (5 days ago)

Monitoring: We will be performing special maintenance - release v0.231.0 - tomorrow, 27 March, to try to further improve submission processing performance. -IF

26 Mar 2025 19:56:47 (6 days ago)

Monitoring: Our change yesterday improved performance in the submission queue - doi.crossref.org - for several hours, but we're seeing lags again today. We're investigating other potential causes of this issue. -IF

26 Mar 2025 13:20:39 (6 days ago)

Monitoring: The deployment earlier today did not fix the performance lags in our submission queue - doi.crossref.org. Our technical team has reverted a change that they believe is responsible for the lags. We're monitoring the results. -IF

25 Mar 2025 17:38:45 (7 days ago)

Monitoring: We have observed slower processing times in our submission queue - doi.crossref.org - during the last few days. We've exceeded 50,000+ pending submissions at the moment. We're still processing your submissions. We're hopeful that today's deployment will fix the performance lags. We're monitoring the issue. -IF

25 Mar 2025 14:13:30 (7 days ago)

See all updates

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Monitoring of iThenticate can be seen at https://turnitin.statuspage.io.

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