Crossref Status
Real-time updates of Crossref issues and outages
Crossref status is Partially Degraded Service
Crossref Content Registration
Test admin tool
Record registration form
Monitoring of iThenticate can be seen at https://turnitin.statuspage.io.
Metadata Manager
Active Incidents
We have had members reporting ‘Error Loading Metadata’ failure messages in our new record registration form -https://manage.crossref.org/records - when updating existing records. Our technical team is investigating. -IF
Our test admin tool - test.crossref.org - is experiencing degraded performance at the moment. Author-title and funder searches for deposits are failing and we have a backlog of test submissions that we're working through. Our technical and infrastructure teams are investigating. -IF
Several members have reported that their sessions have been dropped (screen turning white) when attempting to add contributor metadata to their registrations within Metadata Manager - https://www.crossref.org/metadatamanager/. Members facing this issue should register their metadata without contributors and then use the new record registration form - https://manage.crossref.org/records - to import those records so their contributors can be added to the metadata. Please contact our support team - [email protected] - if you have questions. - IF
Recently Resolved Incidents
Turnitin has reported that users in Europe may have issues logging into their iThenticate accounts. They are currently investigating the issue. Please see their status for updates: https://turnitin.statuspage.io/incidents/krzh571rxsc2
Crossref Outage Survival Guide
Crossref Components
Crossref APIs
Public REST API
Polite REST API
OAI-PMH
XML API
Event Data Query API
OpenURL
Crossmark dialog server
Public content negotiation
Polite content negotiation
Crossref Metadata Plus
Plus REST API
Plus OAI-PMH
XML Snapshots
JSON Snapshots
Plus content negotiation
Key Manager
Crossref Content Registration
Admin tool
Test admin tool
Our test admin tool - test.crossref.org - is experiencing degraded performance at the moment. Author-title and funder searches for deposits are failing and we have a backlog of test submissions that we're working through. Our technical and infrastructure teams are investigating. -IF
Web deposit form
Record registration form
We have had members reporting ‘Error Loading Metadata’ failure messages in our new record registration form -https://manage.crossref.org/records - when updating existing records. Our technical team is investigating. -IF
Crossref Metadata files
Open Funder Registry
Retraction Watch
Annual public data files
Crossref Sites
Crossref website
Crossref support
Metadata search
Participation reports
Crossref Integrations and external dependencies
Handle servers
Monitoring of iThenticate can be seen at https://turnitin.statuspage.io.
Turnitin has reported that users in Europe may have issues logging into their iThenticate accounts. They are currently investigating the issue. Please see their status for updates: https://turnitin.statuspage.io/incidents/krzh571rxsc2
AWS cloudfront
ORCID Auto-update
Crossref Meta
deliberately-unreliable server
Demo Auth
Crossref Beta
Metadata Manager
Several members have reported that their sessions have been dropped (screen turning white) when attempting to add contributor metadata to their registrations within Metadata Manager - https://www.crossref.org/metadatamanager/. Members facing this issue should register their metadata without contributors and then use the new record registration form - https://manage.crossref.org/records - to import those records so their contributors can be added to the metadata. Please contact our support team - [email protected] - if you have questions. - IF