Bambu Lab Status

Resolved: The incident is now fully resolved. We will publish a detailed post-mortem later this week. Thank you for your patience.

Monitoring: As of 18:30 UTC, our MQTT service has fully recovered. Print job initiation is now operating normally. We apologize for the disruption this caused to your printing experience. We will share more details about this incident later this week.

Identified: The configuration rollback is complete, and printing has been gradually recovering since 18:05 UTC. We have also identified a server with network connectivity issues and are replacing it to ensure full service stability. We're continuing to monitor closely.

Identified: We have identified the root cause of this issue and are currently rolling back the related configuration to restore service.

Investigating: This issue has recurred after previously being resolved. We are aware some users are again unable to start print jobs due to an issue with our MQTT service. Our team is actively investigating.

Resolved: This incident has been resolved.

Monitoring: Service began recovering at 16:00 UTC, and most users should now be able to start print jobs normally. We are continuing to monitor to ensure everything is fully back to normal.

Identified: We have identified the root cause as an issue with one of our MQTT service nodes. Our team is actively working to restore service.

Investigating: We are aware of an issue with our MQTT service that is preventing some users from starting print jobs. Our team is currently investigating.