Autodesk Health Dashboard Status

Resolved: On April 23, 2025 at 09:19 PM PDT, Autodesk identified an issue where customers experienced intermittent failures while accessing multiple Autodesk Products in the US and European Union regions. Once the issue was resolved on April 23, 2025 at 09:34 PM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Investigating: We are investigating an issue where students in India aged 13 to 18 are unable to sign up for new accounts to use multiple Autodesk products. Existing user accounts are not impacted. We are actively looking into this and we will provide an update as we have more information to share.

Investigating: We are investigating an issue where customers are unable to submit orders or renew Autodesk product subscriptions via the Autodesk E-Store site. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are continuing to investigate an issue preventing customers from downloading or installing the 2026 versions of Autodesk software products from manage.autodesk.com. All previous product versions are functioning as expected. We will provide an update within 60 minutes, or sooner if new information becomes available.

Investigating: We are continuing to investigate an issue where customers are unable to download or install Autodesk software products from manage.autodesk.com. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue where customers are unable to download or install Autodesk software products from manage.autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue where customers are experiencing an issue where they are unable to download Autodesk software products from manage.autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: All services have returned to normal operation. Thank you for your patience and understanding as we worked to resolve this issue.

Identified: We have identified the source of the problem that is affecting where customers are unable to make purchases from the Autodesk Online Store. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue where customers are unable to make purchases from the Autodesk Online Store. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Monitoring: We are monitoring the status of the solution implemented by the third-party service provider to address the issue where customers were unable to make purchases from the Autodesk Online Store in the European Union region. We will provide an update within 2 hours or sooner if we have more information to share.

Monitoring: We are monitoring the status of the solution implemented by the third-party service provider to address the issue where customers were unable to make purchases from the Autodesk Online Store in the European Union region. We will provide an update within 2 hours or sooner if we have more information to share.

Monitoring: We are monitoring the status of the solution implemented by the third-party service provider to address the issue where customers were unable to make purchases from the Autodesk Online Store in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

Monitoring: We are monitoring the status of the solution implemented by the third-party service provider to address the issue where customers were unable to make purchases from the Autodesk Online Store in the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

Identified: We have identified the source of the problem that is affecting where customers are unable to make purchases from the Autodesk Online Store in the European Union region. We are actively working with our third-party service provider to restore services as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating a service disruption caused by a third-party service provider that is affecting where customers are unable to make purchases from the Autodesk Online Store in the European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are continuing to investigate an issue preventing customers from downloading or installing the 2026 versions of Autodesk software products from manage.autodesk.com. All previous product versions are functioning as expected. We will provide an update within 60 minutes, or sooner if new information becomes available.

Investigating: We are continuing to investigate an issue where customers are unable to download or install Autodesk software products from manage.autodesk.com. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue where customers are unable to download or install Autodesk software products from manage.autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue where customers are experiencing an issue where they are unable to download Autodesk software products from manage.autodesk.com. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 2 hours or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in the ACC Admin Console in the US region. We have subsequently determined that this issue is also affecting multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating reports of customers experiencing an issue where they are unable to create new projects in the ACC Admin Console in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 2 hours or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in the ACC Admin Console in the US region. We have subsequently determined that this issue is also affecting multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating reports of customers experiencing an issue where they are unable to create new projects in the ACC Admin Console in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 2 hours or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in the ACC Admin Console in the US region. We have subsequently determined that this issue is also affecting multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating reports of customers experiencing an issue where they are unable to create new projects in the ACC Admin Console in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: On April 10, 2025 at 3:46 PM PDT, Autodesk identified an issue where customers were unable to manage projects in ACC Insight in the European Union region. Once the issue was resolved on April 10, 2025, 202 at 4:10 PM PDT, ACC Insight returned to normal operation. This is a retroactive notification. This incident has been resolved.

Resolved: On April 23, 2025 at 09:19 PM PDT, Autodesk identified an issue where customers experienced intermittent failures while accessing multiple Autodesk Products in the US and European Union regions. Once the issue was resolved on April 23, 2025 at 09:34 PM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Resolved: On April 23, 2025 at 09:19 PM PDT, Autodesk identified an issue where customers experienced intermittent failures while accessing multiple Autodesk Products in the US and European Union regions. Once the issue was resolved on April 23, 2025 at 09:34 PM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Investigating: We are investigating an issue where customers are unable to copy assets between projects while using Autodesk Docs and Autodesk Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are investigating an issue where customers are unable to view and retrieve the data while using ACC Scheduling in Autodesk Build. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Identified: We have identified the cause of the issue where a subset of customers are unable to view ACC sheets in Autodesk Build in the US region. Our team is actively working on resolving this as quickly as possible. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue with where subset of customers are unable to view ACC sheets in Autodesk Build in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 2 hours or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in the ACC Admin Console in the US region. We have subsequently determined that this issue is also affecting multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating reports of customers experiencing an issue where they are unable to create new projects in the ACC Admin Console in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: On April 23, 2025 at 09:19 PM PDT, Autodesk identified an issue where customers experienced intermittent failures while accessing multiple Autodesk Products in the US and European Union regions. Once the issue was resolved on April 23, 2025 at 09:34 PM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are investigating an issue where customers are unable to view and retrieve the data while using ACC Scheduling in Autodesk Build. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue where customers are unable to copy assets between projects while using Autodesk Docs and Autodesk Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are investigating an issue where customers are unable to view and retrieve the data while using ACC Scheduling in Autodesk Build. We are actively looking into this, and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: On April 23, 2025 at 09:19 PM PDT, Autodesk identified an issue where customers experienced intermittent failures while accessing multiple Autodesk Products in the US and European Union regions. Once the issue was resolved on April 23, 2025 at 09:34 PM PDT, all products returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

Investigating: We are investigating an issue where customers are unable to copy assets between projects while using Autodesk Docs and Autodesk Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating an issue where customers are unable to copy assets between projects while using Autodesk Docs and Autodesk Build in the US and European Union regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 2 hours or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk Construction Cloud products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are continuing to investigate an issue where customers are unable to create new projects in the ACC Admin Console in the US region. We have subsequently determined that this issue is also affecting multiple Autodesk products in the US region. We will provide an update within 60 minutes or sooner if we have more information to share.

Investigating: We are investigating reports of customers experiencing an issue where they are unable to create new projects in the ACC Admin Console in the US region. We are actively looking into this and will provide an update within 60 minutes or sooner if we have more information to share.