Autodesk Health Dashboard Status: check for Autodesk Health Dashboard outages and issues

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Autodesk Health Dashboard A360

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Autodesk Health Dashboard A360 Mobile

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Autodesk Health Dashboard AutoCAD Online Services

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Autodesk Health Dashboard AutoCAD Web

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Autodesk Health Dashboard Autodesk App Store

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Autodesk Health Dashboard Autodesk Business Systems

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Autodesk account

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Autodesk Online Store

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Autodesk Support

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Autodesk Support

Started 2 Apr 2026 17:02:24 (4 days ago), resolved 2 Apr 2026 17:47:19 (4 days ago)

Minor Incident

Resolved

Autodesk Support

We are investigating an issue where customers are experiencing difficulties sending emails. Both inbound and outbound emails are returning undeliverable error message. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Autodesk.com

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Other Business Systems

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Autodesk Assistant

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Autodesk Health Dashboard Autodesk Docs for Government

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Autodesk Health Dashboard Autodesk Drive

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Autodesk Health Dashboard Autodesk Forma

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BIM Collaborate

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BIM Collaborate (Australia)

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BIM Collaborate (Canada)

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BIM Collaborate | Forma Design Collaboration | APS - Model Derivative

Started 1 Apr 2026 19:55:43 (5 days ago), resolved 1 Apr 2026 22:44:18 (4 days ago)

Minor Incident

Resolved

BIM Collaborate (Canada)

APS - Model Derivative

Forma Design Collaboration (Canada)

We are investigating an issue where customers are unable to load models in BIM Collaborate and Forma Design Collaboration in canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

BIM Collaborate (European Union)

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BuildingConnected

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BuildingConnected

Started 1 Apr 2026 18:08:30 (5 days ago), resolved 1 Apr 2026 18:25:26 (5 days ago)

Minor Incident

Resolved

BuildingConnected

We are investigating reports of customers experiencing an issue where emails are currently not being delivered in BuildingConnected. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Content Catalog

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Content Catalog (Australia)

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Content Catalog (European Union)

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Forma - Admin Console

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Forma - Admin Console (Australia)

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Forma - Admin Console (Canada)

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Forma - Admin Console (European Union)

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Forma - Admin Console (Germany)

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Forma - Admin Console (India)

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Forma - Admin Console (Japan)

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Forma - Admin Console (UK)

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Forma - AutoSpecs

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Forma - Cost Management

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Forma - Cost Management (Australia)

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Forma - Cost Management (Canada)

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Forma - Cost Management (European Union)

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Forma - Cost Management (Germany)

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Forma - Cost Management (India)

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Forma - Cost Management (Japan)

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Forma - Cost Management (UK)

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Forma - Data Connector

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Forma - Data Connector (Australia)

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Forma - Data Connector (Canada)

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Forma - Data Connector (European Union)

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Forma - Data Connector (Germany)

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Forma - Data Connector (India)

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Autodesk Health Dashboard AVA

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Forma - Data Connector (Japan)

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Forma - Data Connector (UK)

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Forma - Insight

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Forma - Insight (Australia)

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Forma - Insight (Canada)

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Forma - Insight (European Union)

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Forma - Insight (Germany)

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Forma - Insight (India)

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Forma - Insight (Japan)

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Forma - Insight (UK)

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Forma Mobile App

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Forma Mobile App (Australia)

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Forma Mobile App (Canada)

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Forma Mobile App (European Union)

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Forma Mobile App (Germany)

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Forma Mobile App (India)

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Forma Mobile App (Japan)

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Forma Mobile App (UK)

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Forma - My Home

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Forma - My Home (Australia)

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Forma - My Home (Canada)

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Forma - My Home (European Union)

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Forma - My Home (Germany)

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Forma - My Home (India)

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Forma - My Home (Japan)

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Forma - My Home (UK)

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Forma - Reports

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Forma - Reports (Australia)

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Forma - Reports (Canada)

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Forma - Reports (European Union)

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Forma - Reports (Germany)

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Forma - Reports (India)

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Forma - Reports (Japan)

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Forma - Reports (UK)

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Forma - Specifications

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Forma - Specifications

Started 1 Apr 2026 00:13:08 (5 days ago), resolved 1 Apr 2026 00:56:14 (5 days ago)

Minor Incident

Resolved

Forma - Specifications

We are investigating reports where customers are unable to generate submittals in build in the Forma - Specifications in the US region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma - Specifications (Australia)

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Forma - Specifications (Canada)

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Forma - Specifications (European Union)

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Forma - Specifications (Germany)

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Forma - Specifications (India)

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Forma - Specifications (Japan)

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Forma - Specifications (UK)

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Forma Build

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Forma Build (Australia)

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Forma Build (Canada)

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Forma Build (European Union)

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Forma Build (Germany)

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Forma Build (India)

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Forma Build (Japan)

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Forma Build (UK)

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Forma Data Management

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Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Data Management (Australia)

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Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Data Management (Canada)

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Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Data Management (European Union)

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Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Data Management (Germany)

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now

Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Data Management (India)

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now

Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Data Management (Japan)

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Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Data Management (UK)

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now

Forma Data Management

Started 2 Apr 2026 04:49:20 (4 days ago), resolved 2 Apr 2026 06:47:06 (4 days ago)

Minor Incident

Resolved

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

Forma Data Management (European Union)

Forma Data Management (Germany)

More...

We are investigating reports of customers experiencing an issue where the Navis Work Document files (NWD Files) are not rendering properly in Forma Data Management in all regions. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Takeoff

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Forma Takeoff (Australia)

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Forma Takeoff (Canada)

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Forma Takeoff (European Union)

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Forma Takeoff (Germany)

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Forma Takeoff (India)

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Forma Takeoff (Japan)

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Forma Takeoff (UK)

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Forma Design Collaboration

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Forma Design Collaboration (Australia)

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Forma Design Collaboration (Canada)

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BIM Collaborate | Forma Design Collaboration | APS - Model Derivative

Started 1 Apr 2026 19:55:43 (5 days ago), resolved 1 Apr 2026 22:44:18 (4 days ago)

Minor Incident

Resolved

BIM Collaborate (Canada)

APS - Model Derivative

Forma Design Collaboration (Canada)

We are investigating an issue where customers are unable to load models in BIM Collaborate and Forma Design Collaboration in canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Forma Design Collaboration (European Union)

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Forma Design Collaboration (Germany)

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Forma Design Collaboration (India)

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Forma Design Collaboration (Japan)

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Forma Design Collaboration (UK)

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Autodesk Health Dashboard User Profile

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ProEst

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ProEst (Australia)

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TradeTapp

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Autodesk Health Dashboard Autodesk Insight

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Autodesk Health Dashboard Autodesk Parameters Service

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Autodesk Health Dashboard Autodesk Parameters Service (Australia)

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Autodesk Health Dashboard Autodesk Parameters Service (Canada)

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Autodesk Health Dashboard Autodesk Parameters Service (European Union)

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Autodesk Health Dashboard Autodesk Parameters Service (Germany)

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Autodesk Health Dashboard Autodesk Parameters Service (India)

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Autodesk Health Dashboard Autodesk Parameters Service (Japan)

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Autodesk Health Dashboard Autodesk Parameters Service (UK)

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Autodesk Health Dashboard Autodesk Platform Services

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APS - AEC Data Model API

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APS - AEC Data Model API (US & European Union)

Started 3 Apr 2026 11:47:55 (3 days ago), resolved 3 Apr 2026 11:47:55 (3 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (European Union)

On April 2, 2026 at 11:51 PM PDT, Autodesk identified an issue where customers were unable to retrieve and query the data in APS - AEC Data Model API in the US & European Union. Once the issue was resolved on April 3, 2026 at 4:02 AM PDT, APS - AEC Data Model API returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

APS - AEC Data Model API (Canada)

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Thu 2

Fri 3

Sat 4

Sun 5

now

APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

APS - AEC Data Model API (Australia)

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APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

APS - AEC Data Model API (European Union)

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APS - AEC Data Model API (US & European Union)

Started 3 Apr 2026 11:47:55 (3 days ago), resolved 3 Apr 2026 11:47:55 (3 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (European Union)

On April 2, 2026 at 11:51 PM PDT, Autodesk identified an issue where customers were unable to retrieve and query the data in APS - AEC Data Model API in the US & European Union. Once the issue was resolved on April 3, 2026 at 4:02 AM PDT, APS - AEC Data Model API returned to normal operation. This is a retroactive notification as this issue did not display on the Autodesk Health Dashboard at that time. Thank you for your patience and understanding.

APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Autodesk Health Dashboard Autodesk Account

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APS - AEC Data Model API (Germany)

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APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

Autodesk Health Dashboard Flow Production Tracking

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APS - AEC Data Model API (India)

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APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

APS - AEC Data Model API (Japan)

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APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

APS - AEC Data Model API (UK)

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APS - AEC Data Model API

Started 3 Apr 2026 20:51:51 (3 days ago), resolved 3 Apr 2026 22:41:40 (2 days ago)

Minor Incident

Resolved

APS - AEC Data Model API

APS - AEC Data Model API (Canada)

APS - AEC Data Model API (Australia)

APS - AEC Data Model API (European Union)

APS - AEC Data Model API (Germany)

More...

We are investigating an issue where customers are experiencing failures while attempting to retrieve or submit data in the APS - AEC Data Model API. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

APS - Data Exchange

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APS - Data Management

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APS - Automation API

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APS - Developer Portal

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APS - Flow Graph Engine API

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APS - Manufacturing Data Model

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APS - Model Derivative

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BIM Collaborate | Forma Design Collaboration | APS - Model Derivative

Started 1 Apr 2026 19:55:43 (5 days ago), resolved 1 Apr 2026 22:44:18 (4 days ago)

Minor Incident

Resolved

BIM Collaborate (Canada)

APS - Model Derivative

Forma Design Collaboration (Canada)

We are investigating an issue where customers are unable to load models in BIM Collaborate and Forma Design Collaboration in canada region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

See all updates

APS - Webhooks

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Autodesk Health Dashboard Autodesk Tandem™

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BIM 360 Design Collaboration

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BIM 360 Plan

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BIM 360 Reports

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BIM 360 Team Mobile

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Autodesk Health Dashboard BIM Collaborate Pro for Government

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Autodesk Health Dashboard CER v2 Services

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Autodesk Health Dashboard CFD Cloud Service

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Autodesk Health Dashboard Character Generator

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Autodesk Health Dashboard Civil 3D Online Services

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Autodesk Health Dashboard Cloud Rendering

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Autodesk Health Dashboard Collaboration for AutoCAD Plant 3D

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Autodesk Health Dashboard Collaboration for AutoCAD Plant 3D (Australia)

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Autodesk Health Dashboard Collaboration for AutoCAD Plant 3D (European Union)

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Autodesk Health Dashboard Digital Workplace

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Autodesk Health Dashboard Dynamo Package Manager

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Autodesk Health Dashboard Factory Design Warehouse

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Autodesk Health Dashboard Flow Capture

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Flow Capture

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Flow Capture Application

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Flow Capture Viewing/Playback

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Flow Capture Downloads

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Flow Capture Administration

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Flow Capture Notifications

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Autodesk Health Dashboard Flow Generative Scheduling

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Autodesk Health Dashboard Flow Platform

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Flow Platform GraphQL API

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Flow Platform Permissions

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Flow Platform Provisioning

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Autodesk Health Dashboard Flow Production Tracking

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FPTR

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FPTR

Started 1 Apr 2026 00:04:53 (5 days ago), resolved 1 Apr 2026 01:13:31 (5 days ago)

Minor Incident

Postmortem

FPTR

We are investigating reports of customers experiencing errors when attempting to authenticate apps using application session launcher in FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Postmortem: AUTODESK EVENT ANALYSIS
Incident Number: COE-INC139522
Incident Date: March 31, 2026

‌

Summary
On March 31, 2026, between 07:53 AM PDT and 06:05 PM PDT, Autodesk experienced an issue that impacted customers using Flow Production Tracking (FPTR) Application Session Launcher. Customers encountered intermittent authentication failures when attempting to log in after logout, restart, or cache clear.

‌

Impacted Services

Flow Production Tracking (FPTR) – Application Session Launcher.

‌

Root Cause

A recent production deployment resulted in two versions of the application running concurrently, which caused conflicts in user session handling during authentication.
As a result, some users were unable to successfully re-authenticate and encountered intermittent login errors.

‌

Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to help prevent similar issues in the future. These include the following:

Improving deployment validation to ensure application updates are applied consistently and do not result in conflicting versions.
Enhancing monitoring and alerting to detect authentication issues earlier and reduce impact duration.
Updating internal processes and tools to improve reliability of deployments and reduce the risk of similar issues recurring.

‌

Thank you for your patience and understanding.

3 Apr 2026 00:26:04 (3 days ago)

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

1 Apr 2026 01:13:31 (5 days ago)

Investigating: We are continuing to investigate reports of customers experiencing errors when attempting to authenticate apps using application session launcher in FPTR. We will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 01:00:33 (5 days ago)

Investigating: We are investigating reports of customers experiencing errors when attempting to authenticate apps using application session launcher in FPTR. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 00:04:53 (5 days ago)

See all updates

FPTR | FPTR Notifications and Webhooks

Started 1 Apr 2026 15:54:32 (5 days ago), resolved 1 Apr 2026 19:18:58 (5 days ago)

Minor Incident

Postmortem

FPTR

FPTR Notifications and Webhooks

We are investigating an issue where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Postmortem: AUTODESK EVENT ANALYSIS
Incident Number: coe-inc139594-shotgun
Incident Date: April 1, 2026

‌

Summary
On April 1, 2026, between 7:00 AM PDT and 12:14 PM PDT, Autodesk experienced an issue that impacted customers using Flow Production Tracking (FPTR). During this time, customers were unable to create or modify webhooks.

‌

Impacted Services

Flow Production Tracking (FPTR): Customers were unable to create or update webhooks.

‌

Root Cause

The issue was caused by a change in DNS resolution behavior that affected webhook functionality.

‌

Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:

Improvements to testing and validation processes to better identify similar issues before release. Enhancements to monitoring to detect webhook-related issues more quickly.

‌

Thank you for your patience and understanding.

3 Apr 2026 00:28:36 (3 days ago)

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

1 Apr 2026 19:18:58 (5 days ago)

Investigating: We are continuing to investigate where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 18:57:57 (5 days ago)

Investigating: We are continuing to investigate where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 17:52:52 (5 days ago)

Investigating: We are continuing to investigate where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 16:52:34 (5 days ago)

Investigating: We are investigating an issue where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 15:54:32 (5 days ago)

See all updates

FPTR Notifications and Webhooks

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FPTR | FPTR Notifications and Webhooks

Started 1 Apr 2026 15:54:32 (5 days ago), resolved 1 Apr 2026 19:18:58 (5 days ago)

Minor Incident

Postmortem

FPTR

FPTR Notifications and Webhooks

We are investigating an issue where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

Postmortem: AUTODESK EVENT ANALYSIS
Incident Number: coe-inc139594-shotgun
Incident Date: April 1, 2026

‌

Summary
On April 1, 2026, between 7:00 AM PDT and 12:14 PM PDT, Autodesk experienced an issue that impacted customers using Flow Production Tracking (FPTR). During this time, customers were unable to create or modify webhooks.

‌

Impacted Services

Flow Production Tracking (FPTR): Customers were unable to create or update webhooks.

‌

Root Cause

The issue was caused by a change in DNS resolution behavior that affected webhook functionality.

‌

Autodesk Actions
Autodesk has completed a post-incident analysis of the event and identified actions to be taken. These include the following:

Improvements to testing and validation processes to better identify similar issues before release. Enhancements to monitoring to detect webhook-related issues more quickly.

‌

Thank you for your patience and understanding.

3 Apr 2026 00:28:36 (3 days ago)

Resolved: The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.

1 Apr 2026 19:18:58 (5 days ago)

Investigating: We are continuing to investigate where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 18:57:57 (5 days ago)

Investigating: We are continuing to investigate where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 17:52:52 (5 days ago)

Investigating: We are continuing to investigate where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 16:52:34 (5 days ago)

Investigating: We are investigating an issue where customers are unable to create or modify webhooks within Flow Production Tracking and FPTR Notifications and Webhooks. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

1 Apr 2026 15:54:32 (5 days ago)

See all updates

FPTR Transcoding

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FPTR Site Activity Monitor

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FPTR Home

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Autodesk Health Dashboard FormIt

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Autodesk Health Dashboard Fusion Team

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Autodesk Health Dashboard Generative Design

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Autodesk Health Dashboard Informed Design for Inventor

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Autodesk Health Dashboard Informed Design for Revit

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Autodesk Health Dashboard Informed Design Web App

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Autodesk Health Dashboard InfraWorks

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Autodesk Health Dashboard Library.io

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Autodesk Health Dashboard Identity, Licensing & Entitlement

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Autodesk Health Dashboard MEP Content Editor

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Autodesk Health Dashboard My Profile and Settings

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PlanGrid

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Pype SmartPlans

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Autodesk Health Dashboard ReCap Services

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Autodesk Health Dashboard Revit Cloud Model Upgrade

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models (Australia)

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models (Canada)

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models (European Union)

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models (Germany)

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models (India)

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models (Japan)

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Autodesk Health Dashboard Revit Cloud Worksharing / Cloud Models (UK)

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Autodesk Health Dashboard Tinkercad

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Autodesk Health Dashboard Upchain

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Autodesk Health Dashboard Vault Gateway

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Autodesk Health Dashboard Status

Real-time updates of Autodesk Health Dashboard issues and outages

Autodesk Health Dashboard status is Operational

Autodesk Support

BIM Collaborate (Canada)

BuildingConnected

Forma - Specifications

Forma Data Management

Forma Data Management (Australia)

Forma Data Management (Canada)

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