Ancestry status is Operational

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Ancestry Family Tree Features

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Ancestry Search Functionality

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Ancestry Hint-related Functionality

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Ancestry Mobile Applications

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Customers may be experiencing issues at this time. Investigation underway.
Started 13 Nov 2024 21:30:26 (7 months ago), still ongoing
Critical Incident
Investigating
Family Tree Features

The cause for site impact is being investigated at this time.

Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications

The cause for site impact is being investigated at this time.

Recently Resolved Incidents

Customers may be experiencing issues at this time. Investigation underway.
Started 2 Jun 2025 21:05:50 (5 days ago), resolved 2 Jun 2025 21:22:47 (5 days ago)
Critical Incident
Resolved
Hint-related Functionality

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

Ancestry Outage Survival Guide

A step-by-step guide to help you survive a Ancestry outage
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    Ancestry Components

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    Ancestry Login Processes

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    Ancestry Home Page

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    Ancestry Family Tree Features

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    Customers may be experiencing issues at this time. Investigation underway.
    Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
    Incident without Impact
    Investigating
    Family Tree Features
    Search Functionality
    Hint-related Functionality
    Mobile Applications

    The cause for site impact is being investigated at this time.

    Customers may be experiencing issues at this time. Investigation underway.
    Started 13 Nov 2024 21:30:26 (7 months ago), still ongoing
    Critical Incident
    Investigating
    Family Tree Features

    The cause for site impact is being investigated at this time.

    Ancestry DNA-related Features

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    now

    Ancestry Search Functionality

    Sat 31
    Sun 1
    Mon 2
    Tue 3
    Wed 4
    Thu 5
    Fri 6
    now
    Customers may be experiencing issues at this time. Investigation underway.
    Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
    Incident without Impact
    Investigating
    Family Tree Features
    Search Functionality
    Hint-related Functionality
    Mobile Applications

    The cause for site impact is being investigated at this time.

    Ancestry Hint-related Functionality

    Sat 31
    Sun 1
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    now
    Customers may be experiencing issues at this time. Investigation underway.
    Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
    Incident without Impact
    Investigating
    Family Tree Features
    Search Functionality
    Hint-related Functionality
    Mobile Applications

    The cause for site impact is being investigated at this time.

    Customers may be experiencing issues at this time. Investigation underway.
    Started 2 Jun 2025 21:05:50 (5 days ago), resolved 2 Jun 2025 21:22:47 (5 days ago)
    Critical Incident
    Resolved
    Hint-related Functionality

    The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

    Ancestry Shopping Cart

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    Ancestry Mobile Applications

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    now
    Customers may be experiencing issues at this time. Investigation underway.
    Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
    Incident without Impact
    Investigating
    Family Tree Features
    Search Functionality
    Hint-related Functionality
    Mobile Applications

    The cause for site impact is being investigated at this time.