Ancestry Status
Real-time updates of Ancestry issues and outages
Ancestry status is Operational
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Ancestry Home Page
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Ancestry Family Tree Features
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Ancestry Search Functionality
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Ancestry Hint-related Functionality
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Ancestry Mobile Applications
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Customers may be experiencing issues at this time. Investigation underway.
Started 13 Nov 2024 21:30:26 (8 months ago), still ongoing
Critical Incident
Investigating
Family Tree Features
The cause for site impact is being investigated at this time.
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (1 year ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Recently Resolved Incidents
Customers may be experiencing issues at this time. Investigation underway.
Started 18 Jul 2025 15:15:48 (3 days ago), resolved 18 Jul 2025 15:46:30 (3 days ago)
Critical Incident
Resolved
Home Page
The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
Ancestry Outage Survival Guide
A step-by-step guide to help you survive a Ancestry outage
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Ancestry Components
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Ancestry Login Processes
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Sun 20
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Ancestry Home Page
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Sun 20
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Customers may be experiencing issues at this time. Investigation underway.
Started 18 Jul 2025 15:15:48 (3 days ago), resolved 18 Jul 2025 15:46:30 (3 days ago)
Critical Incident
Resolved
Home Page
The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
Ancestry Family Tree Features
Mon 14
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
now
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (1 year ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Customers may be experiencing issues at this time. Investigation underway.
Started 13 Nov 2024 21:30:26 (8 months ago), still ongoing
Critical Incident
Investigating
Family Tree Features
The cause for site impact is being investigated at this time.
Ancestry DNA-related Features
Mon 14
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Sun 20
now
Ancestry Search Functionality
Mon 14
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
now
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (1 year ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Ancestry Hint-related Functionality
Mon 14
Tue 15
Wed 16
Thu 17
Fri 18
Sat 19
Sun 20
now
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (1 year ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Ancestry Shopping Cart
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Ancestry Mobile Applications
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Sun 20
now
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (1 year ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.