Ancestry Status
Real-time updates of Ancestry issues and outages
Ancestry status is Operational
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Ancestry Family Tree Features
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Ancestry Search Functionality
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Ancestry Hint-related Functionality
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Ancestry Mobile Applications
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Customers may be experiencing issues at this time. Investigation underway.
Started 13 Nov 2024 21:30:26 (7 months ago), still ongoing
Critical Incident
Investigating
Family Tree Features
The cause for site impact is being investigated at this time.
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Recently Resolved Incidents
Customers may be experiencing issues at this time. Investigation underway.
Started 2 Jun 2025 21:05:50 (5 days ago), resolved 2 Jun 2025 21:22:47 (5 days ago)
Critical Incident
Resolved
Hint-related Functionality
The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
Ancestry Outage Survival Guide
A step-by-step guide to help you survive a Ancestry outage
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Ancestry Components
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Ancestry Login Processes
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Ancestry Home Page
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Ancestry Family Tree Features
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Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Customers may be experiencing issues at this time. Investigation underway.
Started 13 Nov 2024 21:30:26 (7 months ago), still ongoing
Critical Incident
Investigating
Family Tree Features
The cause for site impact is being investigated at this time.
Ancestry DNA-related Features
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now
Ancestry Search Functionality
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Fri 6
now
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Ancestry Hint-related Functionality
Sat 31
Sun 1
Mon 2
Tue 3
Wed 4
Thu 5
Fri 6
now
Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.
Customers may be experiencing issues at this time. Investigation underway.
Started 2 Jun 2025 21:05:50 (5 days ago), resolved 2 Jun 2025 21:22:47 (5 days ago)
Critical Incident
Resolved
Hint-related Functionality
The cause for site impact is being investigated at this time. Additional information and status will be provided as available.
Ancestry Shopping Cart
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Ancestry Mobile Applications
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Customers may be experiencing issues at this time. Investigation underway.
Started 19 Jul 2024 05:09:02 (11 months ago), still ongoing
Incident without Impact
Investigating
Family Tree Features
Search Functionality
Hint-related Functionality
Mobile Applications
The cause for site impact is being investigated at this time.