Ancestry status is Operational

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Ancestry Login Processes

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Ancestry Home Page

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Ancestry Family Tree Features

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Ancestry DNA-related Features

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Ancestry Search Functionality

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Ancestry Shopping Cart

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Ancestry Mobile Applications

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Customers may be experiencing issues at this time. Investigation underway.
Started 20 Oct 2025 12:51:30 (3 days ago), resolved 20 Oct 2025 21:24:13 (3 days ago)
Critical Incident
Resolved
Home Page
Shopping Cart

The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

Customers may be experiencing issues with the Site
Started 20 Oct 2025 08:56:18 (4 days ago), resolved 20 Oct 2025 09:28:22 (4 days ago)
Major Incident
Resolved
Login Processes
Family Tree Features
DNA-related Features
Search Functionality
Mobile Applications

We are currently investigating this issue.

Ancestry Outage Survival Guide

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    Ancestry Components

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    now

    Ancestry Login Processes

    Thu 16
    Fri 17
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    Sun 19
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    Tue 21
    Wed 22
    now
    Customers may be experiencing issues with the Site
    Started 20 Oct 2025 08:56:18 (4 days ago), resolved 20 Oct 2025 09:28:22 (4 days ago)
    Major Incident
    Resolved
    Login Processes
    Family Tree Features
    DNA-related Features
    Search Functionality
    Mobile Applications

    We are currently investigating this issue.

    Ancestry Home Page

    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    now
    Customers may be experiencing issues at this time. Investigation underway.
    Started 20 Oct 2025 12:51:30 (3 days ago), resolved 20 Oct 2025 21:24:13 (3 days ago)
    Critical Incident
    Resolved
    Home Page
    Shopping Cart

    The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

    Ancestry Family Tree Features

    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    now
    Customers may be experiencing issues with the Site
    Started 20 Oct 2025 08:56:18 (4 days ago), resolved 20 Oct 2025 09:28:22 (4 days ago)
    Major Incident
    Resolved
    Login Processes
    Family Tree Features
    DNA-related Features
    Search Functionality
    Mobile Applications

    We are currently investigating this issue.

    Ancestry DNA-related Features

    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    now
    Customers may be experiencing issues with the Site
    Started 20 Oct 2025 08:56:18 (4 days ago), resolved 20 Oct 2025 09:28:22 (4 days ago)
    Major Incident
    Resolved
    Login Processes
    Family Tree Features
    DNA-related Features
    Search Functionality
    Mobile Applications

    We are currently investigating this issue.

    Ancestry Search Functionality

    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    now
    Customers may be experiencing issues with the Site
    Started 20 Oct 2025 08:56:18 (4 days ago), resolved 20 Oct 2025 09:28:22 (4 days ago)
    Major Incident
    Resolved
    Login Processes
    Family Tree Features
    DNA-related Features
    Search Functionality
    Mobile Applications

    We are currently investigating this issue.

    Ancestry Hint-related Functionality

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    now

    Ancestry Shopping Cart

    Thu 16
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    Sun 19
    Mon 20
    Tue 21
    Wed 22
    now
    Customers may be experiencing issues at this time. Investigation underway.
    Started 20 Oct 2025 12:51:30 (3 days ago), resolved 20 Oct 2025 21:24:13 (3 days ago)
    Critical Incident
    Resolved
    Home Page
    Shopping Cart

    The cause for site impact is being investigated at this time. Additional information and status will be provided as available.

    Ancestry Mobile Applications

    Thu 16
    Fri 17
    Sat 18
    Sun 19
    Mon 20
    Tue 21
    Wed 22
    now
    Customers may be experiencing issues with the Site
    Started 20 Oct 2025 08:56:18 (4 days ago), resolved 20 Oct 2025 09:28:22 (4 days ago)
    Major Incident
    Resolved
    Login Processes
    Family Tree Features
    DNA-related Features
    Search Functionality
    Mobile Applications

    We are currently investigating this issue.