AlsoEnergy Status

AlsoEnergy Status

Real-time updates of AlsoEnergy issues and outages

Service
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AlsoEnergy status is Minor Service Outage

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AlsoEnergy PowerTrack US

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Cell Modem Data Processing
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Emails
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Active Incidents

Delays in processing certain sites
Started 18 Nov 2024 14:54:03 (3 days ago), still ongoing
Minor Incident
Monitoring
Cell Modem Data Processing

We are currently investigating a slowdown in processing for a small number of sites.

See all updates
PowerTrack mobile notifications blocked
Started 21 Aug 2024 21:12:32 (3 months ago), still ongoing
Major Incident
Identified
Emails

An issue has been identified where third party transmission to carrier SMS gateway have been blocked. If possible, Stem advises affected customers update/add an email for monitoring impactful alerts until a fix can be determined and implemened.

Recently Resolved Incidents

No recent incidents

AlsoEnergy Outage Survival Guide

A step-by-step guide to help you survive a AlsoEnergy outage
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    AlsoEnergy Components

    AlsoEnergy Status

    AlsoEnergy

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    AlsoEnergy PowerTrack US

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    REST API
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    SOAP API
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    PL1K Data Processing
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    PM2K Data Processing
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    Cell Modem Data Processing
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    Delays in processing certain sites
    Started 18 Nov 2024 14:54:03 (3 days ago), still ongoing
    Minor Incident
    Monitoring
    Cell Modem Data Processing

    We are currently investigating a slowdown in processing for a small number of sites.

    See all updates
    User Interface (HTML)
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    User Interface (Silverlight)
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    Public Display Endpoints
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    Campbell Scientific Data Ingest
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    Alerts - Device to Server Communications
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    Locus to Powertrack Data Pipeline
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    PVGuard to Powertrack Data Pipeline
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    Deck to PowerTrack Data Pipeline
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    Image Uploads
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    Obvius Ingest
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    Emails
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    PowerTrack mobile notifications blocked
    Started 21 Aug 2024 21:12:32 (3 months ago), still ongoing
    Major Incident
    Identified
    Emails

    An issue has been identified where third party transmission to carrier SMS gateway have been blocked. If possible, Stem advises affected customers update/add an email for monitoring impactful alerts until a fix can be determined and implemened.

    MiniSites
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    PowerDisplay
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    Site VPN Tunnel and VPN client access
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    Modem Heartbeats non-VPN-cloud
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    Yaskawa Solectria Solar
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    Modem heartbeats - Cloud
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    Maps API - Bing
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    AlsoEnergy LocusNOC

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    API
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    Data Acquisition
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    User Interface
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    Reports
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    External Weather Data
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    Kiosks
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    Waterfall Data
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    LocusNET
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    LocusDAS
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    Data Ingests
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    LGate
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    CatM Meter
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    mocquisuite
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    Enphase
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    AlsoEnergy PVGuard

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    AlsoEnergy PowerTrack EU

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    REST API
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    SOAP API
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    PL!K Data Processing
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    Cell Modem Data Processing
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    User Interface (HTML)
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    User Interface (Silverlight)
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    PM2K Data Processing
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    Public Display Endpoints
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    Campbell Scientific Data Ingest
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    Alerts - Device to Server Communications
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    PVGuard to Powertrack Data Pipeline
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    PMCE Ingest
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    AlsoEnergy DECK

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    DECK SMA
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    DECK Devices
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    AlsoEnergy Draker

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    Campbell Scientific Data Ingest
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